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Adam Decaria

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Adam Decaria

Executive Vice President of Customer Success | MasterControl

Ogden, Utah, United States

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Adam Decaria

Summary

Adam Decaria is an accomplished executive with extensive experience in customer success and technical support within the software industry. Currently serving as the Executive Vice President of Customer Success at MasterControl, he has a proven track record of leading teams to deliver world-class support and drive customer satisfaction. With a strong background in electrical engineering and technical management, Adam has honed his skills in various roles at MasterControl, ranging from Escalation Engineer to Vice President of Technical Support. His leadership philosophy focuses on aligning IT services with business outcomes, leveraging ITIL principles to enhance operational efficiency. Adam's entrepreneurial spirit is evident from his previous role as Founder and Chief Engineer at Zu Audio, where he combined his passion for audio engineering with innovative product development. He holds an Executive MBA from the University of Utah and a Bachelor's degree in Applied Physics from Weber State University, showcasing his commitment to continuous learning and professional growth.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Adam Decaria

Work Experience

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Executive Vice President of Customer Success at

MasterControl

January 2018 - Present

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Vice President of Technical Support at

MasterControl

April 2015 - January 2018

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Director of US Technical Support at

MasterControl

July 2014 - April 2015

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Technical Support Manager at

MasterControl

March 2013 - July 2014

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Escalation Engineer at

MasterControl

December 2011 - March 2013

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RF Tech at

L3 Communications Csw

May 2011 - December 2011

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Founder / Chief Engineer at

ZU AUDIO

October 2000 - March 2011

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Adam Decaria

Education

University of Utah - David Eccles School of Business, Executive Mba

January 2020 - January 2022

Weber State University, Bachelor Of Science (Bs)

January 2009 - January 2013

Frequently Asked Questions about Adam Decaria

What is Adam Decaria email address?

Adam Decaria's primary email address is ********@mastercontrol.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Adam Decaria work for?

Adam Decaria is a Executive Vice President of Customer Success at MasterControl, a company specializing in Prepackaged software.

Where Adam Decaria graduated from?

Adam Decaria holds a degree in from University of Utah - David Eccles School of Business.

How can I directly contact Adam Decaria?

To contact Adam Decaria directly, you can use the email address ********@mastercontrol.com. Complete contact information is available upon registration with Muraena.

Who is Adam Decaria?

Adam Decaria is an accomplished executive with extensive experience in customer success and technical support within the software industry. Currently serving as the Executive Vice President of Customer Success at MasterControl, he has a proven track record of leading teams to deliver world-class support and drive customer satisfaction. With a strong background in electrical engineering and technical management, Adam has honed his skills in various roles at MasterControl, ranging from Escalation Engineer to Vice President of Technical Support. His leadership philosophy focuses on aligning IT services with business outcomes, leveraging ITIL principles to enhance operational efficiency. Adam's entrepreneurial spirit is evident from his previous role as Founder and Chief Engineer at Zu Audio, where he combined his passion for audio engineering with innovative product development. He holds an Executive MBA from the University of Utah and a Bachelor's degree in Applied Physics from Weber State University, showcasing his commitment to continuous learning and professional growth.

Adam`s contact details

mail

********@mastercontrol.com

Colleagues

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Nicola Zamora

Vice President, Customer Success

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Ryan Castro

VP of Software Engineering

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Andy Beier

VP of Integrations

Brett Pedersen

Vice President, Customer Services Operations & Data

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Brian Curran

SVP Manufacturing Excellence Success

Steve Pemberton

Vice President Finance Accounting

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Stephen Turnock

Senior Vice President Sales EMEA

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Richard Eyre

Vice President Technical Operations

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Sue Marchant

Chief Product Officer

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Tatsuya Yamamoto

Vice President Business Development

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