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Adriana Torres

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Adriana Torres

Board Member | Hitec GmbH

Orlando, Florida, United States

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Adriana Torres

Summary

Adriana Torres is a seasoned global executive with extensive experience in operations, customer experience, and business transformation across multiple industries, including technology and financial services. Renowned for her visionary approach, she has successfully driven significant revenue growth and operational efficiencies in diverse international settings. Adriana's career highlights include spearheading a global sales model that increased revenues from $246 million to over $1 billion and merging 23 Latin American centers to enhance service delivery and reduce costs. With dual master's degrees in International Business and Computer Science, she combines technical expertise with strategic leadership. Adriana is fluent in English, Spanish, and Portuguese, and has been recognized with multiple awards for her contributions to diversity and technology leadership. Her commitment to mentoring and developing talent at all levels further underscores her dedication to fostering a positive corporate culture.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Adriana Torres

Work Experience

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Board Member at

Grameen America, Inc.

September 2023 - Present

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Senior Vice President, Global Head of Customer Support at

Oracle

March 2021 - Present

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Board Member at

Hitec GmbH

January 2019 - Present

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Business Management Instructor at

St Johns University

March 2022 - May 2022

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Senior Vice President | Global Head of Customer Support for Hospitality & Food and Beverage at

Oracle

May 2016 - March 2021

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Senior Vice President | Global Head of Customer Care Services at

Visa

January 2013 - May 2016

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MANAGING DIRECTOR | Global Contact Center Head at

Citi

January 2006 - January 2012

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MANAGING DIRECTOR | Latin America Corporate Bank, Client Delivery Head at

Citi

January 1997 - January 2005

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VP | Human Resources & Service Quality Head at

Citi

January 1995 - January 1997

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DIRECTOR, Service Quality & Safety at

BP Plc

January 1985 - January 1995

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Adriana Torres

Education

International School of Management, France, Doctor Of Philosophy - Phd

January 2016 - January 2021

Nova Southeastern University, Master

January 2007

Frequently Asked Questions about Adriana Torres

What is Adriana Torres email address?

Adriana Torres's primary email address is *******@oracle.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Adriana Torres work for?

Adriana Torres is a Board Member at Hitec GmbH, a company specializing in Industrial supplies.

Where Adriana Torres graduated from?

Adriana Torres holds a degree in International Business from International School of Management, France.

How can I directly contact Adriana Torres?

To contact Adriana Torres directly, you can use the email address *******@oracle.com. Complete contact information is available upon registration with Muraena.

Who is Adriana Torres?

Adriana Torres is a seasoned global executive with extensive experience in operations, customer experience, and business transformation across multiple industries, including technology and financial services. Renowned for her visionary approach, she has successfully driven significant revenue growth and operational efficiencies in diverse international settings. Adriana's career highlights include spearheading a global sales model that increased revenues from $246 million to over $1 billion and merging 23 Latin American centers to enhance service delivery and reduce costs. With dual master's degrees in International Business and Computer Science, she combines technical expertise with strategic leadership. Adriana is fluent in English, Spanish, and Portuguese, and has been recognized with multiple awards for her contributions to diversity and technology leadership. Her commitment to mentoring and developing talent at all levels further underscores her dedication to fostering a positive corporate culture.

Adriana`s contact details

mail

*******@oracle.com

*******@grameenamerica.org

Colleagues

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Omar Duque

Board Member

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Ovidio Ruiz

Emerging Executive Program Fellow

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Wander Morrobel

Board Member

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