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Alberto M
Alberto M
Chief Operating Office | Housers
Madrid, Community of Madrid, Spain
Alberto M
Summary
Alberto M. is a seasoned executive with extensive experience in the Marketing & Advertising industry, currently serving as the Chief Operating Officer at Housers since September 2019. With a robust background in contact center management, he has held various leadership roles across several companies, including CEO at Ikonversa and Contact Center Manager at Grupo Antevenio. Alberto's expertise lies in the creation and implementation of effective customer service strategies, team management, and CRM systems. He is adept at leveraging technology to enhance operational efficiency and improve customer engagement. His educational background includes a diploma in Public Administration from Universidad Carlos III de Madrid and a specialization in Contact Center Management from ICEMD. Alberto is also recognized for his contributions to customer service excellence, having received the Customer Service of the Year award. Fluent in French, he brings a multicultural perspective to his work in Spain's dynamic business environment.
Alberto M
Work Experience
Chief Operating Office at
Housers
May 2021 - Present
Chief Customer Officer at
Housers
September 2019 - Present
Contact Center Manager at
Antevenio
March 2018 - September 2019
CEO & Operations Manager at
iKonversa
January 2017 - July 2018
Call Center Manager at
JOBANDTALENT WORKS LTD
January 2016 - March 2017
Director de Contact Center y CRM at
CLINICA BAVIERA
February 2010 - January 2016
Director de Area at
Antevenio
September 2005 - February 2010
RESPONSABLE DE CLIENTE (DEPARTAMENTO DE OPERACIONES) at
Foundever (fmr Sitel Corporation)
July 2000 - October 2002
Alberto M
Education
ICEMD, Programa Superior De Gestión De Contact Center
January 2012 - January 2012
Charles III University of Madrid, Gestión Y Administración Pública
January 1992 - January 1995
Frequently Asked Questions about Alberto M
What is Alberto M email address?
Alberto M's primary email address is *******@housers.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Alberto M work for?
Alberto M is a Chief Operating Office at Housers, a company specializing in Security brokers & dealers.
Where Alberto M graduated from?
Alberto M holds a degree in from ICEMD.
How can I directly contact Alberto M?
To contact Alberto M directly, you can use the email address *******@housers.com. Complete contact information is available upon registration with Muraena.
Who is Alberto M?
Alberto M. is a seasoned executive with extensive experience in the Marketing & Advertising industry, currently serving as the Chief Operating Officer at Housers since September 2019. With a robust background in contact center management, he has held various leadership roles across several companies, including CEO at Ikonversa and Contact Center Manager at Grupo Antevenio. Alberto's expertise lies in the creation and implementation of effective customer service strategies, team management, and CRM systems. He is adept at leveraging technology to enhance operational efficiency and improve customer engagement. His educational background includes a diploma in Public Administration from Universidad Carlos III de Madrid and a specialization in Contact Center Management from ICEMD. Alberto is also recognized for his contributions to customer service excellence, having received the Customer Service of the Year award. Fluent in French, he brings a multicultural perspective to his work in Spain's dynamic business environment.
Alberto`s contact details
*******@housers.com
Colleagues
Chief Legal Officer
Founder