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Alicia Stephens
Alicia Stephens
Licensed Relationship Banker | Comerica Bank
Michigan, Detroit, United States
Alicia Stephens
Summary
Alicia Stephens is a seasoned banking professional with over 20 years of experience, currently serving as the Senior Vice President and Director of Corporate Quality at Comerica Bank. With a strong background in corporate quality, regulatory compliance, and complaint management, she has effectively led initiatives to address escalated customer inquiries and high-risk complaints. Alicia's expertise extends to training development, operations, and strategic communications, making her a well-rounded leader in the financial sector. She holds a Master's degree in Instructional Technology and has consistently demonstrated her commitment to continuous improvement and excellence in service delivery. Alicia's ability to coordinate across multiple internal and external stakeholders has resulted in positive outcomes for both customers and the bank. Her dedication to enhancing customer experiences and operational efficiencies sets her apart in her field. In her spare time, she is passionate about mentoring the next generation of banking professionals.
Alicia Stephens
Work Experience
Senior Vice President – Director of Corporate Quality at
Comerica Bank
August 2019 - Present
Alicia Stephens
Education
University of Michigan, Bachelor's degree, Economics and Japanese, High Honors
January 1997 - January 2001
Wayne State University, Master of Education (M.Ed.), Instructional Technology - Performance Improvement and Training, High Honors
January 2007 - January 2010
Pontiac Central
Frequently Asked Questions about Alicia Stephens
What is Alicia Stephens email address?
Alicia Stephens's primary email address is *********@comerica.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Alicia Stephens work for?
Alicia Stephens is a Licensed Relationship Banker at Comerica Bank.
Where Alicia Stephens graduated from?
Alicia Stephens holds a degree in null from University of Michigan.
How can I directly contact Alicia Stephens?
To contact Alicia Stephens directly, you can use the email address *********@comerica.com. Complete contact information is available upon registration with Muraena.
Who is Alicia Stephens?
Alicia Stephens is a seasoned banking professional with over 20 years of experience, currently serving as the Senior Vice President and Director of Corporate Quality at Comerica Bank. With a strong background in corporate quality, regulatory compliance, and complaint management, she has effectively led initiatives to address escalated customer inquiries and high-risk complaints. Alicia's expertise extends to training development, operations, and strategic communications, making her a well-rounded leader in the financial sector. She holds a Master's degree in Instructional Technology and has consistently demonstrated her commitment to continuous improvement and excellence in service delivery. Alicia's ability to coordinate across multiple internal and external stakeholders has resulted in positive outcomes for both customers and the bank. Her dedication to enhancing customer experiences and operational efficiencies sets her apart in her field. In her spare time, she is passionate about mentoring the next generation of banking professionals.
Alicia`s contact details
*********@comerica.com
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