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Alicia Stephens

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Alicia Stephens

Licensed Relationship Banker | Comerica Bank

Michigan, Detroit, United States

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Alicia Stephens

Summary

Alicia Stephens is a seasoned banking professional with over 20 years of experience, currently serving as the Senior Vice President and Director of Corporate Quality at Comerica Bank. With a strong background in corporate quality, regulatory compliance, and complaint management, she has effectively led initiatives to address escalated customer inquiries and high-risk complaints. Alicia's expertise extends to training development, operations, and strategic communications, making her a well-rounded leader in the financial sector. She holds a Master's degree in Instructional Technology and has consistently demonstrated her commitment to continuous improvement and excellence in service delivery. Alicia's ability to coordinate across multiple internal and external stakeholders has resulted in positive outcomes for both customers and the bank. Her dedication to enhancing customer experiences and operational efficiencies sets her apart in her field. In her spare time, she is passionate about mentoring the next generation of banking professionals.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Alicia Stephens

Work Experience

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Senior Vice President – Director of Corporate Quality at

Comerica Bank

August 2019 - Present

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Alicia Stephens

Education

University of Michigan, Bachelor's degree, Economics and Japanese, High Honors

January 1997 - January 2001

Wayne State University, Master of Education (M.Ed.), Instructional Technology - Performance Improvement and Training, High Honors

January 2007 - January 2010

Pontiac Central

Frequently Asked Questions about Alicia Stephens

What is Alicia Stephens email address?

Alicia Stephens's primary email address is *********@comerica.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Alicia Stephens work for?

Alicia Stephens is a Licensed Relationship Banker at Comerica Bank.

Where Alicia Stephens graduated from?

Alicia Stephens holds a degree in null from University of Michigan.

How can I directly contact Alicia Stephens?

To contact Alicia Stephens directly, you can use the email address *********@comerica.com. Complete contact information is available upon registration with Muraena.

Who is Alicia Stephens?

Alicia Stephens is a seasoned banking professional with over 20 years of experience, currently serving as the Senior Vice President and Director of Corporate Quality at Comerica Bank. With a strong background in corporate quality, regulatory compliance, and complaint management, she has effectively led initiatives to address escalated customer inquiries and high-risk complaints. Alicia's expertise extends to training development, operations, and strategic communications, making her a well-rounded leader in the financial sector. She holds a Master's degree in Instructional Technology and has consistently demonstrated her commitment to continuous improvement and excellence in service delivery. Alicia's ability to coordinate across multiple internal and external stakeholders has resulted in positive outcomes for both customers and the bank. Her dedication to enhancing customer experiences and operational efficiencies sets her apart in her field. In her spare time, she is passionate about mentoring the next generation of banking professionals.

Alicia`s contact details

mail

*********@comerica.com

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