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Alison Goodrum

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Alison Goodrum

Vice President of Customer Success | Recast Software

Minneapolis, Minnesota, United States

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Alison Goodrum

Summary

Alison Goodrum is a seasoned professional currently serving as the Vice President of Customer Success at Recast Software, where she leverages her extensive background in economics and political science to enhance customer engagement and satisfaction. With a rich history in customer success roles across various organizations, including Stardog and Eab, she has developed a strong expertise in leadership and grassroots organizing. Alison's analytical skills, honed through her experience as a data analyst, allow her to make data-driven decisions that benefit her teams and clients alike. She is known for her effective public speaking and training abilities, which she employs to mentor others in the industry. Alison's academic background from Macalester College, combined with her international exposure from studying abroad in Spain, enriches her perspective in the tech industry. She is passionate about fostering innovation in customer success strategies that align with emerging technologies.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Alison Goodrum

Work Experience

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Vice President of Customer Success at

Recast Software

February 2024 - Present

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Head of Customer Success at

Recast Software

March 2023 - February 2024

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Director of Customer Success at

Recast Software

June 2021 - March 2023

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Director of Customer Success at

Stardog

February 2021 - June 2021

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Customer Success Manager at

Stardog

April 2019 - February 2021

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Associate Director of Delivery, New Product Development at

Eab LLC

April 2018 - April 2019

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Senior Analyst of Special Projects, Financial Aid Optimization at

Eab LLC

June 2017 - April 2018

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Senior Analyst, Financial Aid Optimization at

Eab LLC

March 2017 - June 2017

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Data Analyst, Financial Aid Optimization at

Eab LLC

June 2014 - March 2017

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Eben Tisdale/Thurmond Woodward Fellow at

Dell Technologies

June 2013 - August 2013

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Alison Goodrum

Education

Macalester College, Bachelor Of Arts (B.A.)

Pompeu Fabra University, Semester Abroad Through Ciee

Frequently Asked Questions about Alison Goodrum

What is Alison Goodrum email address?

Alison Goodrum's primary email address is *******@recastsoftware.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Alison Goodrum work for?

Alison Goodrum is a Vice President of Customer Success at Recast Software, a company specializing in Prepackaged software.

Where Alison Goodrum graduated from?

Alison Goodrum holds a degree in Economics And Political Science from Macalester College.

How can I directly contact Alison Goodrum?

To contact Alison Goodrum directly, you can use the email address *******@recastsoftware.com. Complete contact information is available upon registration with Muraena.

Who is Alison Goodrum?

Alison Goodrum is a seasoned professional currently serving as the Vice President of Customer Success at Recast Software, where she leverages her extensive background in economics and political science to enhance customer engagement and satisfaction. With a rich history in customer success roles across various organizations, including Stardog and Eab, she has developed a strong expertise in leadership and grassroots organizing. Alison's analytical skills, honed through her experience as a data analyst, allow her to make data-driven decisions that benefit her teams and clients alike. She is known for her effective public speaking and training abilities, which she employs to mentor others in the industry. Alison's academic background from Macalester College, combined with her international exposure from studying abroad in Spain, enriches her perspective in the tech industry. She is passionate about fostering innovation in customer success strategies that align with emerging technologies.

Alison`s contact details

mail

*******@recastsoftware.com

Colleagues

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Phil Luong

Chief Revenue Officer (CRO)

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Amanda Pufall-Nowak

Vice President of Product Management

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Ann Kernan-Roll

Vice President of Engineering

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Rod O'connor

President

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Chelsea Eugster

Vice President of Marketing

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Melissa Burckhardt

Chief People Officer

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