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Allen Johnson
Allen Johnson
Vice President of Customer Experience | Ruoff Mortgage
Fort Wayne, Indiana, United States
Allen Johnson
Summary
Allen Johnson is a seasoned Customer Experience Leader with extensive expertise in operations leadership, relationship management, and strategic planning. With a career spanning over two decades in the financial services and customer service sectors, Allen has consistently demonstrated his commitment to enhancing customer experiences through innovative solutions and empathetic leadership. He has successfully managed multi-million dollar budgets and led high-performing teams in contact center environments, achieving top industry recognition for service excellence. Allen is passionate about recruiting and developing talent, believing that effective teams are the cornerstone of outstanding customer service. His educational background includes an MBA in Management and a Bachelor's in Business Administration, which he completed while working full-time. Allen is also a licensed general securities representative and holds a Yellow Belt in Six Sigma, underscoring his dedication to continuous improvement and operational excellence.
Allen Johnson
Work Experience
Vice President of Customer Experience at
Ruoff Mortgage
January 2022 - Present
Customer Care Manager at
Shindigz
April 2021 - November 2021
Customer Experience Officer at
Customer Service Strategy
February 2020 - April 2021
AVP - Contact Center | Director - Contact Center at
Lincoln Financial
September 2014 - February 2020
Director of Relationship Management and Field Training at
Lincoln Financial
December 2010 - September 2014
Director - Investment Services | Manager - LFA Service Center at
Lincoln Financial
December 2005 - December 2010
Team Lead at
Lincoln Financial
June 2005 - December 2005
Securities Consultant at
Lincoln Financial
September 2002 - June 2005
Allen Johnson
Education
Indiana Institute of Technology, Master Of Business Administration - Mba
Indiana Institute of Technology, Bachelor's Degree
Guilford Technical Community College, Associate's Degree
Frequently Asked Questions about Allen Johnson
What is Allen Johnson email address?
Allen Johnson's primary email address is *************@ruoff.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Allen Johnson work for?
Allen Johnson is a Vice President of Customer Experience at Ruoff Mortgage, a company specializing in Depository Credit Intermediation.
Where Allen Johnson graduated from?
Allen Johnson holds a degree in Management from Indiana Institute of Technology.
How can I directly contact Allen Johnson?
To contact Allen Johnson directly, you can use the email address *************@ruoff.com. Complete contact information is available upon registration with Muraena.
Who is Allen Johnson?
Allen Johnson is a seasoned Customer Experience Leader with extensive expertise in operations leadership, relationship management, and strategic planning. With a career spanning over two decades in the financial services and customer service sectors, Allen has consistently demonstrated his commitment to enhancing customer experiences through innovative solutions and empathetic leadership. He has successfully managed multi-million dollar budgets and led high-performing teams in contact center environments, achieving top industry recognition for service excellence. Allen is passionate about recruiting and developing talent, believing that effective teams are the cornerstone of outstanding customer service. His educational background includes an MBA in Management and a Bachelor's in Business Administration, which he completed while working full-time. Allen is also a licensed general securities representative and holds a Yellow Belt in Six Sigma, underscoring his dedication to continuous improvement and operational excellence.
Allen`s contact details
*************@ruoff.com
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