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Ally Mcfarland
Ally Mcfarland
VP of Customer Experience | haku
United States
Ally Mcfarland
Summary
Ally Mcfarland is a dynamic and results-driven VP of Customer Experience at Haku, specializing in the SaaS industry. With a robust background in account management and customer engagement, Ally has consistently optimized customer satisfaction and retention rates. Her diverse experiences range from sports management to digital media, having interned with notable organizations like the Florida Panthers and Miami Marlins. She holds a Bachelor of Science in Communications from the University of Miami, where she cultivated her leadership skills as President of the Club Lacrosse team. Proficient in tools like JIRA and Zendesk, Ally excels in leveraging technology to enhance customer experiences. Outside of her professional life, she enjoys running, traveling, and exploring new restaurants in Miami, reflecting her adventurous spirit.
Ally Mcfarland
Work Experience
VP of Customer Experience at
haku
June 2024 - Present
Director of Customer Experience at
haku
January 2020 - June 2024
Senior Customer Experience Manager at
haku
April 2018 - January 2020
Customer Success Representative at
haku
March 2017 - April 2018
Spin Instructor at
LA Fitness
August 2016 - February 2017
Communications / Digital Media Intern at
Florida Panthers
November 2015 - June 2016
Communications Intern (full-time) at
Miami Marlins and loanDepot park
January 2015 - December 2015
Member Services at
Beacon Hill Athletic Clubs
June 2014 - December 2014
Lifeguard/Front Desk Assistant at
University Of Miami Wellness Center
May 2013 - May 2014
Public Relations Chair at
Alpha Delta Pi Sorority
January 2013 - December 2013
Communications Intern at
Florida Panthers
August 2013 - December 2013
Summer Camp Counselor at
YMCA Camp Coniston
June 2009 - August 2012
Senior Division Leader at
YMCA Camp Coniston
June 2011 - August 2012
Lacrosse and Landsports Director at
YMCA Camp Coniston
June 2011 - August 2012
Ally Mcfarland
Education
University of Miami, Bachelor Of Science (B.S.)
January 2010 - January 2014
Frequently Asked Questions about Ally Mcfarland
What is Ally Mcfarland email address?
Ally Mcfarland's primary email address is ****@hakusports.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ally Mcfarland work for?
Ally Mcfarland is a VP of Customer Experience at haku, a company specializing in Prepackaged software.
Where Ally Mcfarland graduated from?
Ally Mcfarland holds a degree in Communications from University of Miami.
How can I directly contact Ally Mcfarland?
To contact Ally Mcfarland directly, you can use the email address ****@hakusports.com. Complete contact information is available upon registration with Muraena.
Who is Ally Mcfarland?
Ally Mcfarland is a dynamic and results-driven VP of Customer Experience at Haku, specializing in the SaaS industry. With a robust background in account management and customer engagement, Ally has consistently optimized customer satisfaction and retention rates. Her diverse experiences range from sports management to digital media, having interned with notable organizations like the Florida Panthers and Miami Marlins. She holds a Bachelor of Science in Communications from the University of Miami, where she cultivated her leadership skills as President of the Club Lacrosse team. Proficient in tools like JIRA and Zendesk, Ally excels in leveraging technology to enhance customer experiences. Outside of her professional life, she enjoys running, traveling, and exploring new restaurants in Miami, reflecting her adventurous spirit.
Ally`s contact details
****@hakusports.com
Colleagues
VP of Engineering
VP of Operations & Customer Success
Founder and CEO
Co-Founder & Chief Strategy Officer