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Alvin Stokes
Alvin Stokes
Member of the Board of Advisors | SmileDirectClub
Miami, Florida, United States
Alvin Stokes
Summary
Alvin Stokes is a seasoned professional in the radiotelephone communication industry, currently serving as a Member of the Board of Advisors for Execs In The Know. With extensive experience in customer lifecycle management, he has held leadership roles at notable companies such as SmileDirectClub and SiriusXM. His career is marked by a strong focus on customer experience and retention strategies, demonstrating a keen understanding of market dynamics and consumer behavior. Alvin's academic background includes studies at the University of Alabama at Birmingham and Louisiana Tech University, contributing to his analytical skills and strategic thinking. He has a proven track record of success in both corporate and consulting environments, showcasing his adaptability and expertise across various sectors. Passionate about leveraging technology to enhance customer engagement, Alvin is well-versed in the latest trends and innovations in the telecommunications and customer service fields.
Alvin Stokes
Work Experience
Member of the Board of Advisors at
Execs In The Know
January 2023 - Present
Chief Customer Contact Officer at
SmileDirectClub
April 2021 - Present
Vice President Global Contact Centers | Customer Experience at
Liberty Latin America
November 2019 - April 2021
Senior Vice President, Customer Experience at
Cable & Wireless Communications
July 2015 - November 2019
Vice President Global Member Retention, Loyalty and Customer Experience at
RCI
January 2012 - July 2015
Vice President Loyalty and Retention Marketing at
DIRECTV
July 2011 - December 2011
Best Buy US Client Lead at
dunnhumby
July 2010 - July 2011
Client Leadership - The Home Depot at
dunnhumby
June 2008 - August 2010
Senior Director of Marketing – Customer Conversion at
Sirius XM Holdings, Inc.
December 2005 - June 2008
Group Manager – Customer Experience Management at
Sprint
December 2003 - November 2005
Senior Manager Customer Lifecycle at
Sprint
April 2005 - August 2005
Partner, Customer Lifecycle at
Nextel Partners
December 2003 - March 2005
Manager, Retention Programs at
AirGate PCS
March 2002 - December 2003
Consultant at
Accenture Ltd.
August 1998 - March 2002
Alvin Stokes
Education
University of Alabama at Birmingham, Bs
January 1995 - January 1998
January 1993 - January 1995
Jackson Preparatory School
January 1991 - January 1993
Frequently Asked Questions about Alvin Stokes
What is Alvin Stokes email address?
Alvin Stokes's primary email address is ************@accenture.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Alvin Stokes work for?
Alvin Stokes is a Member of the Board of Advisors at SmileDirectClub, a company specializing in Other Amusement & Recreation Industries.
Where Alvin Stokes graduated from?
Alvin Stokes holds a degree in Business Administration from University of Alabama at Birmingham.
How can I directly contact Alvin Stokes?
To contact Alvin Stokes directly, you can use the email address ************@accenture.com. Complete contact information is available upon registration with Muraena.
Who is Alvin Stokes?
Alvin Stokes is a seasoned professional in the radiotelephone communication industry, currently serving as a Member of the Board of Advisors for Execs In The Know. With extensive experience in customer lifecycle management, he has held leadership roles at notable companies such as SmileDirectClub and SiriusXM. His career is marked by a strong focus on customer experience and retention strategies, demonstrating a keen understanding of market dynamics and consumer behavior. Alvin's academic background includes studies at the University of Alabama at Birmingham and Louisiana Tech University, contributing to his analytical skills and strategic thinking. He has a proven track record of success in both corporate and consulting environments, showcasing his adaptability and expertise across various sectors. Passionate about leveraging technology to enhance customer engagement, Alvin is well-versed in the latest trends and innovations in the telecommunications and customer service fields.
Alvin`s contact details
************@accenture.com
*******@lla.com
************@dunnhumby.com
************@nextel.com.mx
************@t-mobile.com
************@rci.com
************@smiledirectclub.com
*****@execsintheknow.com
Colleagues
Vice President, Global Customer Acquisition and Growth
Vice President
Vice President of Sales
Chief Clinical Officer At Smiledirectclub
Chief Financial Officer