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Amal Gabal

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Amal Gabal

Vice President - Customer Care & Experience | Startek

Tampa, Florida, United States

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Amal Gabal

Summary

Amal Gabal is a seasoned executive with over 23 years of experience in driving business development and customer experience initiatives across various industries, including investment banking and telecommunications. Currently serving as Vice President at Startek, she specializes in digital transformation and business analytics, leveraging her extensive knowledge to enhance customer care services. Amal has a proven track record of establishing strategic partnerships and managing high-value contracts, showcasing her ability to connect with C-level executives and key decision-makers. With a strong background in project management and business process improvement, she has successfully led teams in complex environments. Her academic credentials include a postgraduate degree in Data Science from Cornell and an MBA from the University of Tampa. Amal is also passionate about fostering startup ecosystems and has played a pivotal role in funding initiatives in the Middle East and North Africa. Her multilingual capabilities and cross-cultural experience further enhance her adaptability in diverse business landscapes.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Amal Gabal

Work Experience

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Vice President - Customer Care & Experience at

Startek

May 2023 - Present

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AVP - Business Development at

Hexaware Technologies

May 2021 - April 2023

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Regional Director, Business Development at

Sutherland

January 2016 - February 2021

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Head of Investment & Funding at

Tiecmcit

June 2014 - December 2015

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Head of Business Development, North America Region - ITIDA at

Information Technology Industry Development Agency, ITIDA

March 2006 - June 2014

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Implementation Manager at

SYNIVERSE (PTY) LTD

July 1999 - January 2006

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Systems Process Specialist at

Verizon Communications, Inc.

July 1998 - March 1999

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Business Analyst at

Salomon Smith Barney

January 1996 - January 1998

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Amal Gabal

Education

Cornell Johnson Graduate School of Management, Postgraduate Degree

January 2021 - January 2021

University of Tampa, Mba

January 2004 - January 2008

University of South Florida, Bs

January 1994 - January 1996

Frequently Asked Questions about Amal Gabal

What is Amal Gabal email address?

Amal Gabal's primary email address is **********@startek.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Amal Gabal work for?

Amal Gabal is a Vice President - Customer Care & Experience at Startek, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Amal Gabal graduated from?

Amal Gabal holds a degree in Data Science from Cornell Johnson Graduate School of Management.

How can I directly contact Amal Gabal?

To contact Amal Gabal directly, you can use the email address **********@startek.com. Complete contact information is available upon registration with Muraena.

Is Amal Gabal an immigrant?

Yes, Amal Gabal is an immigrant and currently based in United States

Who is Amal Gabal?

Amal Gabal is a seasoned executive with over 23 years of experience in driving business development and customer experience initiatives across various industries, including investment banking and telecommunications. Currently serving as Vice President at Startek, she specializes in digital transformation and business analytics, leveraging her extensive knowledge to enhance customer care services. Amal has a proven track record of establishing strategic partnerships and managing high-value contracts, showcasing her ability to connect with C-level executives and key decision-makers. With a strong background in project management and business process improvement, she has successfully led teams in complex environments. Her academic credentials include a postgraduate degree in Data Science from Cornell and an MBA from the University of Tampa. Amal is also passionate about fostering startup ecosystems and has played a pivotal role in funding initiatives in the Middle East and North Africa. Her multilingual capabilities and cross-cultural experience further enhance her adaptability in diverse business landscapes.

Amal`s contact details

mail

**********@startek.com

**********@sutherlandglobal.com

Colleagues

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Yogaraj Rajalingam

Senior Manager - Training and Quality

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Sameer Grover

Vice President Information Technology

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Oupa Sejo

Associate Vice President

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Pankaj Kakkar

Vice President Operations

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Thomson Varghese

Vice President

Phillip Tshikotshi

Vice President and Country HR Head

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Piyush Gupta

Associate Vice President

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Prashant Poojari

Global Head - Internal Audit & Assurance

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Prashant Poojari

Vice President-Internal Audit and Assurance

Anil Joy

VP of HR

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