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Amber Wilson

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Amber Wilson

VP of Customer Success | Olly Olly

United States

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Amber Wilson

Summary

Amber Wilson is a seasoned Customer Success and GTM Leader with over a decade of experience in optimizing operations and enhancing customer experiences. She has a strong background in account management, agile methodologies, and business development, which has enabled her to drive efficiency and reduce churn in organizations ranging from startups to established firms with significant revenue. Amber has held various leadership roles, including VP of Customer Success and Sr. Director of Customer Success, where she successfully implemented scalable programs and strategies that align with business goals. Her passion for building high-performing teams and her expertise in data-driven decision-making set her apart in the competitive tech landscape. Amber is known for her strategic thinking and ability to foster strong customer relationships, making her a valuable asset to any organization. She is committed to continuous improvement and innovation in customer experience management.

General

Generalist

Technical Background

Leadership Experience

Moderate Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Amber Wilson

Work Experience

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VP of Customer Success at

Olly Olly

May 2024 - Present

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Advisor and Consultant - Customer Success and GTM at

Focus On Cx Consulting, L.L.C.

January 2021 - Present

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Sr. Director of Customer Success at

Applied Systems

May 2023 - May 2024

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Advisory Board Member at

STAGEBASE LIMITED

October 2021 - January 2023

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VP of Customer Success at

Hatch

October 2021 - June 2022

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VP of Customer Success at

Revver

November 2020 - January 2022

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Sr. Director of Customer Success at

Podium

January 2019 - November 2020

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Director of Customer Success - Healthcare at

Podium

May 2017 - January 2019

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Strategic Client Success Director at

InMoment

March 2014 - February 2017

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Channel Marketing and National Account Manager at

PlanPlus Online

March 2013 - January 2014

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District Marketing and Sales Consultant at

Plum District

November 2010 - January 2013

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District Sales Manager at

LivingSocial

November 2008 - September 2010

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Partner Manager, Sales and Operations at

Ati Consulting

September 2001 - February 2009

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Sales Account Manager at

Softchoice

January 2000 - July 2001

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Frequently Asked Questions about Amber Wilson

What company does Amber Wilson work for?

Amber Wilson is a VP of Customer Success at Olly Olly, a company specializing in Management, Scientific, & Technical Consulting Services.

Who is Amber Wilson?

Amber Wilson is a seasoned Customer Success and GTM Leader with over a decade of experience in optimizing operations and enhancing customer experiences. She has a strong background in account management, agile methodologies, and business development, which has enabled her to drive efficiency and reduce churn in organizations ranging from startups to established firms with significant revenue. Amber has held various leadership roles, including VP of Customer Success and Sr. Director of Customer Success, where she successfully implemented scalable programs and strategies that align with business goals. Her passion for building high-performing teams and her expertise in data-driven decision-making set her apart in the competitive tech landscape. Amber is known for her strategic thinking and ability to foster strong customer relationships, making her a valuable asset to any organization. She is committed to continuous improvement and innovation in customer experience management.

Amber`s contact details

Colleagues

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Peter Lepage

Co-Founder

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Lauren Robinson

Vice President Operations

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Dior Goodwin

VP of Sales at Olly Olly

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