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Amy Casebolt

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Amy Casebolt

VP of Customer Success | DocuPhase

Tampa, Florida, United States

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Amy Casebolt

Summary

Amy Casebolt is an accomplished Executive Customer Success and Customer Experience Leader with extensive experience in the B2B SaaS sector. She excels in driving customer engagement and satisfaction through data-driven strategies and cross-functional collaboration. With a proven track record of enhancing Net Promoter Scores (NPS) and Customer Satisfaction (CSAT) ratings, Amy is adept at leading teams to achieve remarkable results. Her leadership has resulted in significant revenue growth and customer base expansion, showcasing her capability to implement scalable processes. Amy's innovative approach to customer experience management is complemented by her background in higher education and a focus on continuous improvement. She is passionate about fostering a culture of growth and collaboration, making her a valuable asset to any organization. Amy's unique blend of analytical skills and creative problem-solving sets her apart in her field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Non-Profit Experience

Amy Casebolt

Work Experience

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VP of Customer Success at

DocuPhase

April 2024 - Present

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Director of Program Management (Customer Programs) at

LINQ

March 2023 - April 2024

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Director of Account Management at

LINQ

August 2022 - March 2023

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Director of Customer Success at

LINQ

September 2021 - September 2022

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Customer Success Team Manager (Script, Acquired by LINQ) at

LINQ

September 2020 - September 2021

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Implementation and Support Consultant (Script, Acquired by LINQ) at

LINQ

November 2019 - September 2020

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Bookstore General Manager at

Florida College

April 2015 - February 2018

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Coordinator, Advance Registration Program at

Florida College

June 2011 - June 2015

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Academic Advisor at

Florida College

November 2011 - June 2015

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Amy Casebolt

Education

Pasco-Hernando State College, Bachelor Of Applied Science - Basc

January 2018 - January 2020

Florida College, Associate Of Arts - Aa

January 2000

Frequently Asked Questions about Amy Casebolt

What is Amy Casebolt email address?

Amy Casebolt's primary email address is ***@linq.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Amy Casebolt work for?

Amy Casebolt is a VP of Customer Success at DocuPhase, a company specializing in Prepackaged software.

Where Amy Casebolt graduated from?

Amy Casebolt holds a degree in Operations Management And Supervision from Pasco-Hernando State College.

How can I directly contact Amy Casebolt?

To contact Amy Casebolt directly, you can use the email address ***@linq.com. Complete contact information is available upon registration with Muraena.

Who is Amy Casebolt?

Amy Casebolt is an accomplished Executive Customer Success and Customer Experience Leader with extensive experience in the B2B SaaS sector. She excels in driving customer engagement and satisfaction through data-driven strategies and cross-functional collaboration. With a proven track record of enhancing Net Promoter Scores (NPS) and Customer Satisfaction (CSAT) ratings, Amy is adept at leading teams to achieve remarkable results. Her leadership has resulted in significant revenue growth and customer base expansion, showcasing her capability to implement scalable processes. Amy's innovative approach to customer experience management is complemented by her background in higher education and a focus on continuous improvement. She is passionate about fostering a culture of growth and collaboration, making her a valuable asset to any organization. Amy's unique blend of analytical skills and creative problem-solving sets her apart in her field.

Amy`s contact details

mail

***@linq.com

************@docuphase.com

Colleagues

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Sunnye Goldston

VP, Payment Services

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Kolleen Doucette

Vice President of Corporate Development

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Leslie Leaf

Chief Operating Officer

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Bill Rooney

Chief Financial Officer

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Boyce Adams

Board Member

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Domingo Pichardo

CTO at DocuPhase

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Jon Titel

Senior Vice President of Product Development

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