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Ana Brant

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Ana Brant

Front Office Trainee | Cain

Florida, Miami, United States

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Ana Brant

Summary

Dr. Ana Brant is a visionary brand strategist and customer-centricity expert with extensive experience in the hospitality and customer experience sectors. Currently serving as Vice President of Customer Experience at Wynn & Encore, she has held various leadership roles at renowned organizations such as Dorchester Collection and The Ritz-Carlton. With a Doctorate in Business Administration focusing on consumer cultures, she blends academic insight with practical expertise. Ana is also an adjunct professor at Pepperdine University and a published author for prestigious outlets including Harvard Business Review and Forbes. Her multilingual capabilities in German and Croatian enhance her ability to connect with diverse audiences. Ana's passion for innovation and leadership development drives her to continuously improve customer experiences across industries.

General

Generalist

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Ana Brant

Work Experience

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Front Office Trainee at

Walt Disney World

July 2001 - July 2002

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Marketing Intern at

PepsiCo

May 2003 - November 2003

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Market Research Analyst at

The Ritz-Carlton Hotel Company, L.L.C.

July 2005 - October 2007

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Quality and Guest Relations Manager at

The Ritz-Carlton Hotel Company, L.L.C.

October 2007 - January 2009

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Area Quality Analyst at

The Ritz-Carlton Hotel Company, L.L.C.

January 2009 - June 2010

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Quality & Productivity Manager at

Lotte New York Palace

June 2010 - July 2011

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Area Director of Quality & Productivity at

The Beverly Hills Hotel

July 2011 - March 2012

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Director, Global Guest Experience & Innovation at

Dorchester Collection

August 2012 - April 2020

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Global Director, Guest Research & Experience at

Dorchester Collection

April 2020 - April 2022

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Advisor at

Mytheresa

April 2022 - August 2022

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Advisor at

Sazerac Company

June 2022 - August 2022

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Adjunct Professor at

Pepperdine Graziadio Business School

June 2021 - June 2022

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Postdoctoral Researcher at

Pepperdine Graziadio Business School

September 2021 - June 2023

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Vice President, Customer Experience & Loyalty at

Wynn Las Vegas

August 2022 - March 2025

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Senior Managing Director & Global Head of Customer Experience at

Cain

March 2025 - Present

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Ana Brant

Education

Rochester Institute of Technology, Bachelors of Science, Hotel/Resort Management

January 1999 - January 2004

Pepperdine Graziadio Business School, Doctor of Business Administration, Consumer Cultures, Affluent Consumers, Resource Based Views, Ideological Consumption

January 2018 - January 2021

Rochester Institute of Technology, Masters of Science, Service Leadership & Innovation

January 2004 - January 2005

Frequently Asked Questions about Ana Brant

What is Ana Brant email address?

Ana Brant's primary email address is ***@wynnlasvegas.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ana Brant work for?

Ana Brant is a Front Office Trainee at Cain.

Where Ana Brant graduated from?

Ana Brant holds a degree in null from Rochester Institute of Technology.

How can I directly contact Ana Brant?

To contact Ana Brant directly, you can use the email address ***@wynnlasvegas.com. Complete contact information is available upon registration with Muraena.

Is Ana Brant an immigrant?

Yes, Ana Brant is an immigrant and currently based in United States

Who is Ana Brant?

Dr. Ana Brant is a visionary brand strategist and customer-centricity expert with extensive experience in the hospitality and customer experience sectors. Currently serving as Vice President of Customer Experience at Wynn & Encore, she has held various leadership roles at renowned organizations such as Dorchester Collection and The Ritz-Carlton. With a Doctorate in Business Administration focusing on consumer cultures, she blends academic insight with practical expertise. Ana is also an adjunct professor at Pepperdine University and a published author for prestigious outlets including Harvard Business Review and Forbes. Her multilingual capabilities in German and Croatian enhance her ability to connect with diverse audiences. Ana's passion for innovation and leadership development drives her to continuously improve customer experiences across industries.

Ana`s contact details

mail

***@wynnlasvegas.com

*********@dorchestercollection.com

******@cainint.com

Colleagues

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Stephen Simyak

Associate Producer — Creative Services

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