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Ana Brant
Ana Brant
Front Office Trainee | Cain
Florida, Miami, United States
Ana Brant
Summary
Dr. Ana Brant is a visionary brand strategist and customer-centricity expert with extensive experience in the hospitality and customer experience sectors. Currently serving as Vice President of Customer Experience at Wynn & Encore, she has held various leadership roles at renowned organizations such as Dorchester Collection and The Ritz-Carlton. With a Doctorate in Business Administration focusing on consumer cultures, she blends academic insight with practical expertise. Ana is also an adjunct professor at Pepperdine University and a published author for prestigious outlets including Harvard Business Review and Forbes. Her multilingual capabilities in German and Croatian enhance her ability to connect with diverse audiences. Ana's passion for innovation and leadership development drives her to continuously improve customer experiences across industries.
Ana Brant
Work Experience
Front Office Trainee at
Walt Disney World
July 2001 - July 2002
Marketing Intern at
PepsiCo
May 2003 - November 2003
Market Research Analyst at
The Ritz-Carlton Hotel Company, L.L.C.
July 2005 - October 2007
Quality and Guest Relations Manager at
The Ritz-Carlton Hotel Company, L.L.C.
October 2007 - January 2009
Area Quality Analyst at
The Ritz-Carlton Hotel Company, L.L.C.
January 2009 - June 2010
Quality & Productivity Manager at
Lotte New York Palace
June 2010 - July 2011
Area Director of Quality & Productivity at
The Beverly Hills Hotel
July 2011 - March 2012
Director, Global Guest Experience & Innovation at
Dorchester Collection
August 2012 - April 2020
Global Director, Guest Research & Experience at
Dorchester Collection
April 2020 - April 2022
Advisor at
Mytheresa
April 2022 - August 2022
Advisor at
Sazerac Company
June 2022 - August 2022
Adjunct Professor at
Pepperdine Graziadio Business School
June 2021 - June 2022
Postdoctoral Researcher at
Pepperdine Graziadio Business School
September 2021 - June 2023
Vice President, Customer Experience & Loyalty at
Wynn Las Vegas
August 2022 - March 2025
Senior Managing Director & Global Head of Customer Experience at
Cain
March 2025 - Present
Ana Brant
Education
Rochester Institute of Technology, Bachelors of Science, Hotel/Resort Management
January 1999 - January 2004
Pepperdine Graziadio Business School, Doctor of Business Administration, Consumer Cultures, Affluent Consumers, Resource Based Views, Ideological Consumption
January 2018 - January 2021
Rochester Institute of Technology, Masters of Science, Service Leadership & Innovation
January 2004 - January 2005
Frequently Asked Questions about Ana Brant
What is Ana Brant email address?
Ana Brant's primary email address is ***@wynnlasvegas.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ana Brant work for?
Ana Brant is a Front Office Trainee at Cain.
Where Ana Brant graduated from?
Ana Brant holds a degree in null from Rochester Institute of Technology.
How can I directly contact Ana Brant?
To contact Ana Brant directly, you can use the email address ***@wynnlasvegas.com. Complete contact information is available upon registration with Muraena.
Is Ana Brant an immigrant?
Yes, Ana Brant is an immigrant and currently based in United States
Who is Ana Brant?
Dr. Ana Brant is a visionary brand strategist and customer-centricity expert with extensive experience in the hospitality and customer experience sectors. Currently serving as Vice President of Customer Experience at Wynn & Encore, she has held various leadership roles at renowned organizations such as Dorchester Collection and The Ritz-Carlton. With a Doctorate in Business Administration focusing on consumer cultures, she blends academic insight with practical expertise. Ana is also an adjunct professor at Pepperdine University and a published author for prestigious outlets including Harvard Business Review and Forbes. Her multilingual capabilities in German and Croatian enhance her ability to connect with diverse audiences. Ana's passion for innovation and leadership development drives her to continuously improve customer experiences across industries.
Ana`s contact details
***@wynnlasvegas.com
*********@dorchestercollection.com
******@cainint.com
Colleagues
Associate Producer — Creative Services