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Ana Maria Fernandez
Ana Maria Fernandez
FI Global Service Manager VP
Dublin, Ireland
Ana Maria Fernandez
AI Summary
Ana Maria Fernandez is a seasoned financial services professional with a strong background in customer service and project management. Currently serving as a Financial Institutions Global Service Manager at Citi, she has demonstrated her leadership skills and adaptability in various roles over the years. With extensive experience in both the banking and technology sectors, she has a unique blend of expertise in operations and content management. Ana's proficiency in Spanish adds a valuable dimension to her communication skills, making her an asset in diverse environments. Her educational background includes a focus on education psychology and leadership courses, which complement her professional experience. Ana is passionate about enhancing customer experiences and driving operational efficiency. She has a track record of successfully managing teams and projects, fostering a collaborative work environment. Outside of work, she enjoys blogging and exploring emerging technologies.
Ana Maria Fernandez
Work Experience
FI Global Service Manager VP at
Citi
July 2022 - Present
Customer Service Senior Analyst at
Citi
December 2019 - Present
Senior Business Analyst at
Citi
August 2015 - April 2018
TTS Operations at
Citi
September 2013 - August 2015
Google Maps at
April 2012 - August 2013
Trainer at
October 2012 - August 2013
Customer Service at
Sky Betting & Gaming
October 2009 - December 2011
Sports Journalist at
Sky Betting & Gaming
January 2011 - December 2011
Spanish Teacher at
Sky Betting & Gaming
April 2011 - September 2011
WSC Team Leader at
Xerox Holdings Corporation
January 2005 - January 2007
Spanish Teacher at
University Of Limerick Department Of Language And Cultural Studies
September 2002 - May 2003
Ana Maria Fernandez
Education
CMIT, Certificate In Education Psychology
January 2012
institute goethe, Conference Series
January 2012 - January 2012
Xerox , Post Grad Evening Courses
January 2006 - January 2007
University of Seville, English Philology
January 1998 - January 2004
Limerick Institute of Technology, Erasmus Grant
January 2002 - January 2003
Paddy Power, N/A
Frequently Asked Questions about Ana Maria Fernandez
Where Ana Maria Fernandez graduated from?
Ana Maria Fernandez holds a degree in Education from CMIT.
Who is Ana Maria Fernandez?
Ana Maria Fernandez is a seasoned financial services professional with a strong background in customer service and project management. Currently serving as a Financial Institutions Global Service Manager at Citi, she has demonstrated her leadership skills and adaptability in various roles over the years. With extensive experience in both the banking and technology sectors, she has a unique blend of expertise in operations and content management. Ana's proficiency in Spanish adds a valuable dimension to her communication skills, making her an asset in diverse environments. Her educational background includes a focus on education psychology and leadership courses, which complement her professional experience. Ana is passionate about enhancing customer experiences and driving operational efficiency. She has a track record of successfully managing teams and projects, fostering a collaborative work environment. Outside of work, she enjoys blogging and exploring emerging technologies.
Ana`s contact details