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Ana Maria Fernandez
Ana Maria Fernandez
Spanish Teacher | Citi
Dublin, Ireland
Ana Maria Fernandez
Summary
Ana Maria Fernandez is a seasoned financial services professional with a strong background in customer service and operations management. Currently serving as a Global Service Manager at Citi, she brings extensive experience in managing teams and driving service excellence within the financial sector. With a history of roles in companies like Paddy Power and Xerox, Ana has honed her skills in training, fraud prevention, and reporting. Her educational background includes leadership courses and a focus on humanities, which complements her expertise in technology and operations. Fluent in Spanish, she effectively navigates diverse environments and communicates with a wide range of stakeholders. Ana's career reflects her adaptability and commitment to continuous learning, making her a valuable asset in any organization.
Ana Maria Fernandez
Work Experience
Spanish Teacher at
University of Limerick, Department of Language and Cultural Studies
September 2002 - May 2003
WSC Team Leader at
Xerox
January 2005 - January 2007
Spanish Teacher at
Paddy Power
April 2011 - September 2011
Customer Service at
Paddy Power
October 2009 - December 2011
Sports Journalist at
Paddy Power
January 2011 - December 2011
Google Maps at
April 2012 - August 2013
Trainer at
October 2012 - August 2013
TTS Operations at
Citi
September 2013 - August 2015
Senior Business Analyst at
Citi
August 2015 - April 2018
Customer Service Senior Analyst at
Citi
December 2019 - July 2022
FI Global Service Manager VP at
Citi
July 2022 - June 2024
FI Section Manager FinTechs & Broker Dealers at
Citi
June 2024 - Present
Ana Maria Fernandez
Education
University of Seville, English Philology, Language, Literature and History
January 1998 - January 2004
Paddy Power, n/a, PPC Marketing, Secondment
CMIT, Certificate in Education Psychology, Education
January 2012
Xerox, Post Grad Evening Courses, Leadership Courses
January 2006 - January 2007
Institute Goethe, Conference Series, Education
January 2012 - January 2012
Limerick Institute of Technology, Erasmus Grant, Humanities, Level: B1
January 2002 - January 2003
Frequently Asked Questions about Ana Maria Fernandez
What is Ana Maria Fernandez email address?
Ana Maria Fernandez's primary email address is *************@citigroup.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ana Maria Fernandez work for?
Ana Maria Fernandez is a Spanish Teacher at Citi.
Where Ana Maria Fernandez graduated from?
Ana Maria Fernandez holds a degree in null from University of Seville.
How can I directly contact Ana Maria Fernandez?
To contact Ana Maria Fernandez directly, you can use the email address *************@citigroup.com. Complete contact information is available upon registration with Muraena.
Who is Ana Maria Fernandez?
Ana Maria Fernandez is a seasoned financial services professional with a strong background in customer service and operations management. Currently serving as a Global Service Manager at Citi, she brings extensive experience in managing teams and driving service excellence within the financial sector. With a history of roles in companies like Paddy Power and Xerox, Ana has honed her skills in training, fraud prevention, and reporting. Her educational background includes leadership courses and a focus on humanities, which complements her expertise in technology and operations. Fluent in Spanish, she effectively navigates diverse environments and communicates with a wide range of stakeholders. Ana's career reflects her adaptability and commitment to continuous learning, making her a valuable asset in any organization.
Ana`s contact details
*************@citigroup.com
*****@google.com
Colleagues
Software Engineer
Financial Services/Business Consultant
Senior System Analyst
Software Engineer
Sr Software Engineer
Developer at Goldman Sachs
Technical Support Specialist
Senior Analyst
Software Engineer to Senior Project Lead