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Ana Maria Fernandez

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Ana Maria Fernandez

FI Global Service Manager VP

Dublin, Ireland

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Ana Maria Fernandez

AI Summary

Ana Maria Fernandez is a seasoned financial services professional with a strong background in customer service and project management. Currently serving as a Financial Institutions Global Service Manager at Citi, she has demonstrated her leadership skills and adaptability in various roles over the years. With extensive experience in both the banking and technology sectors, she has a unique blend of expertise in operations and content management. Ana's proficiency in Spanish adds a valuable dimension to her communication skills, making her an asset in diverse environments. Her educational background includes a focus on education psychology and leadership courses, which complement her professional experience. Ana is passionate about enhancing customer experiences and driving operational efficiency. She has a track record of successfully managing teams and projects, fostering a collaborative work environment. Outside of work, she enjoys blogging and exploring emerging technologies.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Ana Maria Fernandez

Work Experience

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FI Global Service Manager VP at

Citi

July 2022 - Present

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Customer Service Senior Analyst at

Citi

December 2019 - Present

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Senior Business Analyst at

Citi

August 2015 - April 2018

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TTS Operations at

Citi

September 2013 - August 2015

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Google Maps at

Google

April 2012 - August 2013

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Trainer at

Google

October 2012 - August 2013

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Customer Service at

Sky Betting & Gaming

October 2009 - December 2011

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Sports Journalist at

Sky Betting & Gaming

January 2011 - December 2011

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Spanish Teacher at

Sky Betting & Gaming

April 2011 - September 2011

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WSC Team Leader at

Xerox Holdings Corporation

January 2005 - January 2007

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Spanish Teacher at

University Of Limerick Department Of Language And Cultural Studies

September 2002 - May 2003

Ana Maria Fernandez

Education

CMIT, Certificate In Education Psychology

January 2012

institute goethe, Conference Series

January 2012 - January 2012

Xerox , Post Grad Evening Courses

January 2006 - January 2007

University of Seville, English Philology

January 1998 - January 2004

Limerick Institute of Technology, Erasmus Grant

January 2002 - January 2003

Paddy Power, N/A

Frequently Asked Questions about Ana Maria Fernandez

Where Ana Maria Fernandez graduated from?

Ana Maria Fernandez holds a degree in Education from CMIT.

Who is Ana Maria Fernandez?

Ana Maria Fernandez is a seasoned financial services professional with a strong background in customer service and project management. Currently serving as a Financial Institutions Global Service Manager at Citi, she has demonstrated her leadership skills and adaptability in various roles over the years. With extensive experience in both the banking and technology sectors, she has a unique blend of expertise in operations and content management. Ana's proficiency in Spanish adds a valuable dimension to her communication skills, making her an asset in diverse environments. Her educational background includes a focus on education psychology and leadership courses, which complement her professional experience. Ana is passionate about enhancing customer experiences and driving operational efficiency. She has a track record of successfully managing teams and projects, fostering a collaborative work environment. Outside of work, she enjoys blogging and exploring emerging technologies.