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Andrea Jaegerman

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Andrea Jaegerman

Head of Customer Experience | Real Time Resolutions, Inc.

Talent, Oregon, United States

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Andrea Jaegerman

Summary

Andrea Jaegerman is an accomplished Senior Vice President of Customer Experience at Real Time Resolutions, Inc., where she integrates customer advocacy into operations to enhance user-friendly service. With a solid background in business development and customer service, she has held various leadership roles within the company, demonstrating her commitment to improving customer interactions across all levels. Andrea has a degree in Journalism from Texas State University, which complements her marketing and communication skills in the financial sector. Her extensive experience in the mortgage industry, combined with her leadership capabilities, positions her as a key player in driving customer satisfaction and operational excellence. Outside her professional life, she has a keen interest in the evolving landscape of customer experience management, particularly in how technology can enhance service delivery. Andrea's journey reflects a deep commitment to both her personal and professional growth in the competitive financial services industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Andrea Jaegerman

Work Experience

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Head of Customer Experience at

Real Time Resolutions, Inc.

January 2022 - Present

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Managing Director Customer Experience at

Real Time Resolutions, Inc.

September 2018 - January 2022

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Director Customer Experience at

Real Time Resolutions, Inc.

June 2015 - September 2018

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Customer Experience Leader at

Real Time Resolutions, Inc.

December 2013 - June 2015

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Business Development Manager at

Real Time Resolutions, Inc.

November 2011 - December 2013

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Modification Analyst at

Real Time Resolutions, Inc.

June 2011 - November 2011

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Recovery Analyst at

Real Time Resolutions, Inc.

February 2010 - June 2011

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Client Services Coordinator at

A.T BARRANCE & S.M DWYER

January 2009 - January 2010

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Andrea Jaegerman

Education

Texas State University- San Marcos, Journalism

January 2003 - January 2008

Kell High School

Frequently Asked Questions about Andrea Jaegerman

What is Andrea Jaegerman email address?

Andrea Jaegerman's primary email address is **********@realtime-it.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Andrea Jaegerman work for?

Andrea Jaegerman is a Head of Customer Experience at Real Time Resolutions, Inc., a company specializing in Functions related to depository banking.

Where Andrea Jaegerman graduated from?

Andrea Jaegerman holds a degree in Marketing, Advertising, Electronic Media, Mass Communication, Art & Design from Texas State University- San Marcos.

How can I directly contact Andrea Jaegerman?

To contact Andrea Jaegerman directly, you can use the email address **********@realtime-it.com. Complete contact information is available upon registration with Muraena.

Who is Andrea Jaegerman?

Andrea Jaegerman is an accomplished Senior Vice President of Customer Experience at Real Time Resolutions, Inc., where she integrates customer advocacy into operations to enhance user-friendly service. With a solid background in business development and customer service, she has held various leadership roles within the company, demonstrating her commitment to improving customer interactions across all levels. Andrea has a degree in Journalism from Texas State University, which complements her marketing and communication skills in the financial sector. Her extensive experience in the mortgage industry, combined with her leadership capabilities, positions her as a key player in driving customer satisfaction and operational excellence. Outside her professional life, she has a keen interest in the evolving landscape of customer experience management, particularly in how technology can enhance service delivery. Andrea's journey reflects a deep commitment to both her personal and professional growth in the competitive financial services industry.

Andrea`s contact details

mail

**********@realtime-it.com

****************@realtimeresolutions.com

Colleagues

Steven Crawford

Chief Compliance Officer

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May Thoms

Senior Vice President Data Services

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Charles Rich

Managing Director. General Managment

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Jordan Schneider

Senior Vice President Operations

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John Thompson

SVP of Strategy and Analytics

Patrick Coon

SVP Operations

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