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Andrea Lagan

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Andrea Lagan

Chief Operating Officer | Betterworks Systems, Inc.

Meridian, Idaho, United States

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Andrea Lagan

Summary

Andrea Lagan is a seasoned executive with extensive experience in operations and customer success within the technology sector. Currently serving as the Chief Operating Officer at Betterworks, she champions a culture of transparency and accountability, driving exceptional performance through innovative HR talent management solutions. Her career spans over three decades, during which she has held pivotal roles in several prominent organizations, including Financialforce and Oracle. Known for her expertise in business intelligence, change management, and cloud computing, Andrea has a proven track record in leading cross-functional teams and enhancing customer experience. Her passion for empowering employees and aligning business strategies with human-centric values sets her apart as a leader. Andrea's commitment to fostering a workplace where people thrive is reflected in the high job satisfaction rates reported by Betterworks users. She holds a degree from Western Michigan University and has consistently contributed to the growth and success of the companies she has been part of.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Andrea Lagan

Work Experience

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Chief Operating Officer at

Betterworks Systems, Inc.

January 2020 - Present

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Chief Operating Officer at

Certinia Inc.

April 2019 - January 2020

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SVP and Chief Customer Officer at

Certinia Inc.

March 2018 - April 2019

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Chief Customer and People Officer at

Hyland Software, Inc.

September 2017 - March 2018

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Chief Customer Officer at

Hyland Software, Inc.

November 2014 - September 2017

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Vice President, Customer Success at

Hyland Software, Inc.

August 2013 - November 2014

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Vice President, Cloud Support at

Oracle

March 2012 - July 2013

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Vice President, Global Customer Care at

Oracle

December 2010 - February 2012

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Vice President, Global Support at

NETSCOUT SYSTEMS (HK) LIMITED

April 2008 - November 2010

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Vice President, Operations at

Network General

June 2007 - March 2008

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Director, Global Field Operations at

Network General

October 2004 - June 2007

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Director, Operations at

BMC Software

June 1996 - October 2004

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Manager, Regional Account Management at

GAVIN A & ROSIE P GLENISTER

October 1995 - May 1996

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Manager, Worldwide Sales Administration at

Cats Software

January 1993 - October 1995

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Manager, Contracts at

Oracle

October 1988 - December 1992

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Andrea Lagan

Education

Western Michigan University

January 1984 - January 1988

Frequently Asked Questions about Andrea Lagan

What is Andrea Lagan email address?

Andrea Lagan's primary email address is ************@betterworks.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Andrea Lagan work for?

Andrea Lagan is a Chief Operating Officer at Betterworks Systems, Inc., a company specializing in Management, Scientific, & Technical Consulting Services.

Where Andrea Lagan graduated from?

Andrea Lagan holds a degree in from Western Michigan University.

How can I directly contact Andrea Lagan?

To contact Andrea Lagan directly, you can use the email address ************@betterworks.com. Complete contact information is available upon registration with Muraena.

Who is Andrea Lagan?

Andrea Lagan is a seasoned executive with extensive experience in operations and customer success within the technology sector. Currently serving as the Chief Operating Officer at Betterworks, she champions a culture of transparency and accountability, driving exceptional performance through innovative HR talent management solutions. Her career spans over three decades, during which she has held pivotal roles in several prominent organizations, including Financialforce and Oracle. Known for her expertise in business intelligence, change management, and cloud computing, Andrea has a proven track record in leading cross-functional teams and enhancing customer experience. Her passion for empowering employees and aligning business strategies with human-centric values sets her apart as a leader. Andrea's commitment to fostering a workplace where people thrive is reflected in the high job satisfaction rates reported by Betterworks users. She holds a degree from Western Michigan University and has consistently contributed to the growth and success of the companies she has been part of.

Andrea`s contact details

mail

************@betterworks.com

Colleagues

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Greg Saiz

Vice President, Customer Success

Cheryl Johnson

Chief Product & Technology Officer

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Rob Budzinski

Part Time Corporate Faculty

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Maher Hanafi

Vice President of Engineering

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