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Andrea Schwartz

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Andrea Schwartz

VP of Customer Success | SafeSend

Orlando, Florida, United States

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Andrea Schwartz

Summary

Andrea Schwartz is a seasoned Global Customer Success Leader with over 20 years of experience in the SaaS industry, particularly within customer success and post-sales professional services. She has a proven track record of building and transforming customer success organizations, which has significantly improved retention rates and driven long-term revenue growth. Andrea played a pivotal role in the acquisition of AssureSign by Nintex, demonstrating her strong business acumen and ability to navigate complex organizational changes. Her core competencies include customer journey mapping, relationship building, and strategic planning, which she leverages to enhance customer engagement and satisfaction. With a history of leadership in both start-ups and established companies, Andrea is adept at fostering team development and implementing process improvements. She is passionate about optimizing customer experiences and is committed to driving innovation within the customer success space.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Startup Experience

Corporate Experience

Andrea Schwartz

Work Experience

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VP of Customer Success at

SafeSend

October 2022 - Present

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Nintex Acquired AssureSign on June 2, 2021 at

Nintex

June 2021 - April 2022

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VP of Customer Success at

Nintex eSign (formerly AssureSign®)

December 2011 - June 2021

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Client Services Manager at

3PV - Third Party Verification, Inc.

December 2011 - March 2015

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Client Services Director at

Worldwide Interactive Services

January 2007 - December 2011

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Project Manager at

Fiserv

May 2005 - January 2007

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Operations Analyst / Project Lead - Bank Officer at

Bank of America

January 2001 - January 2005

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Andrea Schwartz

Education

University of Phoenix, Bsb

January 2005 - January 2008

Frequently Asked Questions about Andrea Schwartz

What is Andrea Schwartz email address?

Andrea Schwartz's primary email address is ***************@safesend.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Andrea Schwartz work for?

Andrea Schwartz is a VP of Customer Success at SafeSend, a company specializing in Prepackaged software.

Where Andrea Schwartz graduated from?

Andrea Schwartz holds a degree in Business Management from University of Phoenix.

How can I directly contact Andrea Schwartz?

To contact Andrea Schwartz directly, you can use the email address ***************@safesend.com. Complete contact information is available upon registration with Muraena.

Who is Andrea Schwartz?

Andrea Schwartz is a seasoned Global Customer Success Leader with over 20 years of experience in the SaaS industry, particularly within customer success and post-sales professional services. She has a proven track record of building and transforming customer success organizations, which has significantly improved retention rates and driven long-term revenue growth. Andrea played a pivotal role in the acquisition of AssureSign by Nintex, demonstrating her strong business acumen and ability to navigate complex organizational changes. Her core competencies include customer journey mapping, relationship building, and strategic planning, which she leverages to enhance customer engagement and satisfaction. With a history of leadership in both start-ups and established companies, Andrea is adept at fostering team development and implementing process improvements. She is passionate about optimizing customer experiences and is committed to driving innovation within the customer success space.

Andrea`s contact details

mail

***************@safesend.com

***************@nintex.com

Colleagues

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Nimay Mehta

Board Member

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Andrew

Co-Founder & Chief Growth Officer

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Steve Dusablon

Operating Partner

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Manir Zaman

VP of Engineering

Andrew Hatfield

VP Sales and Marketing

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