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Andrew Penchuk

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Andrew Penchuk

Vice President, Customer Success and Product | Tatango

Cary, North Carolina, United States

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Andrew Penchuk

Summary

Andrew Penchuk is a seasoned executive with over two decades of experience in customer success and product management across various industries, particularly in travel and technology. He currently serves as the Vice President of Customer Success and Product at Tatango, where he has significantly improved customer satisfaction and operational efficiency. With a strong focus on understanding customer needs, Andrew transitioned from product management to customer-facing roles, enhancing his ability to drive customer-centric strategies. His impressive track record includes increasing Net Promoter Scores and managing substantial revenue growth. Andrew is also known for his leadership in building and scaling teams, as well as implementing innovative processes that yield measurable results. Outside of work, he enjoys playing hockey, showcasing his competitive spirit and teamwork skills.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Andrew Penchuk

Work Experience

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Vice President, Customer Success and Product at

Tatango

January 2021 - Present

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Consultant - Business Development at

J2 Global

October 2020 - December 2020

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Vice President, Customer Success at

Spreedly

January 2020 - August 2020

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Vice President, Client Success at

Netsertive

May 2017 - October 2019

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Senior Director, Client Success at

Netsertive

June 2013 - May 2017

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Director, Mid-Market Customer Success at

PROS

May 2012 - June 2013

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Director of Account Management at

iContact

November 2009 - March 2012

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Sr. VP of Implementation and Product Management at

RegEd

October 2007 - January 2009

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Senior Regional Vice President at

RegEd

January 2006 - September 2007

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Director of Product Management at

RegEd

August 2003 - December 2005

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Product Marketing Manager at

NetIQ

August 2002 - January 2003

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Product Manager at

Mirador Systems

March 2000 - October 2001

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Product Marketing Manager at

Interpath Communications

January 1999 - January 2000

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Youth Staff Team Lead at

Royal Caribbean Group

November 1993 - December 1996

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Andrew Penchuk

Education

Wake Forest University - Babcock Graduate School of Management, Mba

January 1997 - January 1999

Skidmore College, Ba

January 1989 - January 1993

Frequently Asked Questions about Andrew Penchuk

What is Andrew Penchuk email address?

Andrew Penchuk's primary email address is ******@tatango.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Andrew Penchuk work for?

Andrew Penchuk is a Vice President, Customer Success and Product at Tatango, a company specializing in Trusts: educational, religious, etc..

Where Andrew Penchuk graduated from?

Andrew Penchuk holds a degree in Marketing, Entrepreneurship from Wake Forest University - Babcock Graduate School of Management.

How can I directly contact Andrew Penchuk?

To contact Andrew Penchuk directly, you can use the email address ******@tatango.com. Complete contact information is available upon registration with Muraena.

Who is Andrew Penchuk?

Andrew Penchuk is a seasoned executive with over two decades of experience in customer success and product management across various industries, particularly in travel and technology. He currently serves as the Vice President of Customer Success and Product at Tatango, where he has significantly improved customer satisfaction and operational efficiency. With a strong focus on understanding customer needs, Andrew transitioned from product management to customer-facing roles, enhancing his ability to drive customer-centric strategies. His impressive track record includes increasing Net Promoter Scores and managing substantial revenue growth. Andrew is also known for his leadership in building and scaling teams, as well as implementing innovative processes that yield measurable results. Outside of work, he enjoys playing hockey, showcasing his competitive spirit and teamwork skills.

Andrew`s contact details

mail

******@tatango.com

******@penchuk.com

********@pros.com

Colleagues

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Geoff Alexander

Chief Marketing Officer

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Ryan Allis

CEO & Founder

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Steve Smith

Chief Financial Officer

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Kevin Fitzgerald

Chief Executive Officer

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Matthew Powers

Chief Technology Officer

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Derek Edwards

Vice President, Sales & Operations

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Derek Johnson

Board Member

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