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Andy Dray

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Andy Dray

Vice President, Client Services | CoreSite

Denver, Colorado, United States

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Andy Dray

Summary

Andy Dray is a seasoned leader in client services and customer experience, currently serving as the Vice President of Client Services at Coresite. With over two decades of experience in the telecommunications and technology sectors, he has a proven track record of driving business transformation and enhancing client satisfaction. His leadership style is characterized by a data-driven approach and a commitment to delivering exceptional service. Andy has held various senior roles at prominent companies such as Zayo and Spectrum Enterprise, where he successfully led customer success initiatives and client experience strategies. He founded Experience Matters Colorado, focusing on consulting for small businesses. His expertise spans cloud computing, business strategy, and performance management, making him a versatile asset in any organization. Andy's passion for mentoring and coaching reflects his dedication to developing future leaders in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Andy Dray

Work Experience

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Vice President, Client Services at

CoreSite

August 2022 - Present

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Sr. Director, Customer Success at

Zayo Group

November 2020 - August 2022

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Director, Enterprise Customer Success at

Zayo Group

September 2019 - November 2020

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Founder at

Experience Matters Colorado

September 2018 - October 2019

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Sr. Director, Client Experience Insights at

Spectrum

September 2016 - September 2018

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Director, Customer Experience at

CenturyLink

February 2014 - August 2016

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Chief of Staff, Customer Care at

CenturyLink

January 2011 - January 2014

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Director, North America Major Account Services at

Level 3 Comunications

December 2007 - January 2011

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Director, Major Accounts EMEA at

Level3 Communications

January 2007 - December 2007

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Director, UK Field Operations and Data Center Facilities at

CenturyLink

January 2006 - December 2006

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Director, Service Delivery EMEA at

CenturyLink

June 2000 - January 2006

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TAC Engineer at

Network Equipment Technologies

January 1995 - January 2000

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Andy Dray

Education

Information Technology Infrastructure Library, Itil V3 Accredited

January 2007 - January 2007

Eastbourne college of arts and Technology

January 1991 - January 1993

Frequently Asked Questions about Andy Dray

What is Andy Dray email address?

Andy Dray's primary email address is *********@level3.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Andy Dray work for?

Andy Dray is a Vice President, Client Services at CoreSite, a company specializing in Computer related services, nec.

Where Andy Dray graduated from?

Andy Dray holds a degree in from Information Technology Infrastructure Library.

How can I directly contact Andy Dray?

To contact Andy Dray directly, you can use the email address *********@level3.com. Complete contact information is available upon registration with Muraena.

Who is Andy Dray?

Andy Dray is a seasoned leader in client services and customer experience, currently serving as the Vice President of Client Services at Coresite. With over two decades of experience in the telecommunications and technology sectors, he has a proven track record of driving business transformation and enhancing client satisfaction. His leadership style is characterized by a data-driven approach and a commitment to delivering exceptional service. Andy has held various senior roles at prominent companies such as Zayo and Spectrum Enterprise, where he successfully led customer success initiatives and client experience strategies. He founded Experience Matters Colorado, focusing on consulting for small businesses. His expertise spans cloud computing, business strategy, and performance management, making him a versatile asset in any organization. Andy's passion for mentoring and coaching reflects his dedication to developing future leaders in the industry.

Andy`s contact details

mail

*********@level3.com

*********@zayo.com

****@coresite.com

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