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Andy Newsham
Andy Newsham
SVP Global Support | Zuora
San Francisco, California, United States
Andy Newsham
Summary
Andy Newsham is a seasoned executive with over 25 years of experience in customer-facing roles across the software industry, specializing in customer support and success. Currently serving as SVP of Customer Support at Zuora, he leads a global team focused on enhancing customer satisfaction through innovative support strategies, including the integration of AI tools. Andy has a proven track record of building high-performance teams and driving revenue growth through premium support offerings. His leadership style emphasizes collaboration with engineering and product teams to align customer feedback with product development. Previously, he held senior roles at Accelerite and Persistent Systems, where he was instrumental in establishing customer service frameworks that achieved high retention and satisfaction rates. Andy's diverse background includes technical deployment and support for telecommunications, showcasing his adaptability and technical acumen. He is passionate about leveraging technology to improve user experiences and is committed to nurturing talent within his teams.
Andy Newsham
Work Experience
SVP Global Support at
Zuora
May 2022 - Present
Vice President Of Customer Support at
Zuora
December 2019 - May 2022
VP Customer Service at
Accelerite
February 2014 - December 2019
Director - Customer Service & Support at
Persistent Systems
January 2012 - February 2014
Customer Support Manager, Team Lead & Principal Engineer at
Openwave Systems
September 2000 - January 2012
Mission Critical Server Support at
Deutsche Bank
August 1998 - September 2000
Andy Newsham
Education
University of Southampton, Bachelor’s Degree
January 1995 - January 1998
Frequently Asked Questions about Andy Newsham
What is Andy Newsham email address?
Andy Newsham's primary email address is ********@zuora.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Andy Newsham work for?
Andy Newsham is a SVP Global Support at Zuora, a company specializing in Prepackaged software.
Where Andy Newsham graduated from?
Andy Newsham holds a degree in Sports Science from University of Southampton.
How can I directly contact Andy Newsham?
To contact Andy Newsham directly, you can use the email address ********@zuora.com. Complete contact information is available upon registration with Muraena.
Who is Andy Newsham?
Andy Newsham is a seasoned executive with over 25 years of experience in customer-facing roles across the software industry, specializing in customer support and success. Currently serving as SVP of Customer Support at Zuora, he leads a global team focused on enhancing customer satisfaction through innovative support strategies, including the integration of AI tools. Andy has a proven track record of building high-performance teams and driving revenue growth through premium support offerings. His leadership style emphasizes collaboration with engineering and product teams to align customer feedback with product development. Previously, he held senior roles at Accelerite and Persistent Systems, where he was instrumental in establishing customer service frameworks that achieved high retention and satisfaction rates. Andy's diverse background includes technical deployment and support for telecommunications, showcasing his adaptability and technical acumen. He is passionate about leveraging technology to improve user experiences and is committed to nurturing talent within his teams.
Andy`s contact details
********@zuora.com
**************@openwave.com
************@accelerite.com
****@ojinx.com
Colleagues
Vice President of Finance and Chief Administrative Officer
VP & Managing Director EMEA
Chief Product and Technology Officer
Speaker
Regional Vice President, Strategic Accounts
Vice President Of Product Management, Payments & Collections
VP, Technical Operations
VP, Solutions Management
Vice President of Customer Support
Senior Vice President , Global Talent