What is Angel J Rivera email address?

Angel J Rivera's primary email address is *******@glg.it. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Angel J Rivera work for?

Angel J Rivera is a Call Center Supervisor at GLG.

Where Angel J Rivera graduated from?

Angel J Rivera holds a degree in Currently enrolled from Kean University.

How can I directly contact Angel J Rivera?

To contact Angel J Rivera directly, you can use the email address *******@glg.it. Complete contact information is available upon registration with Muraena.

Who is Angel J Rivera?

Angel J Rivera is a transformative leadership executive specializing in IT operations and customer experience. With a career spanning over three decades, he has a proven track record of enhancing contact center efficiency and profitability through innovative technology solutions. He led a team of over 70 professionals to achieve an impressive 99.999% uptime for commerce applications while implementing Agile methodologies to improve operational governance. His expertise includes designing systems that optimize customer interactions across multiple channels, including IVR and digital platforms. Rivera's strategic vision has resulted in significant cost reductions, such as slashing IT telecom budgets from $12M to $5M. He is fluent in both English and Spanish, which enhances his ability to engage with diverse teams and clients. A current member of the GLG Council, he continues to influence the industry through thought leadership and consultancy.