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Anna Esrov

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Anna Esrov

VP Customer Experience & Loyalty | Boll & Branch

United States

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Anna Esrov

Summary

Anna Esrov is a seasoned professional with extensive experience in customer experience and e-commerce within the fashion industry. Currently serving as the VP of Customer Experience & Loyalty at Boll & Branch, she has a proven track record of enhancing customer service and driving loyalty initiatives. With a strong background in digital merchandising and strategic management, Anna has successfully held various leadership roles in reputable brands such as Victoria's Secret and Coach. Her expertise spans across customer service, inventory management, and digital strategy, making her a valuable asset in the retail sector. Anna's educational foundation in Fashion Merchandising from Marymount University complements her practical experience, allowing her to blend creativity with analytical skills. She is passionate about leveraging technology to improve customer engagement and streamline operations. Outside of her professional endeavors, Anna is likely to be interested in emerging trends in the fashion industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Anna Esrov

Work Experience

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VP Customer Experience & Loyalty at

Boll & Branch

January 2024 - Present

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Senior Director, Ecommerce at

Boll & Branch

July 2022 - December 2023

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Director, Ecommerce at

Boll & Branch

August 2020 - June 2022

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Senior Manager - Digital Merchandising at

Victoria's Secret Stores, LLC

September 2018 - July 2020

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Global Digital Strategist at

Mars

October 2016 - July 2018

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Sr. Product Manager, Global Digital Innovation at

Coach

November 2013 - October 2016

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Operations Manager, Ecommerce at

HELMUT LANG

September 2011 - November 2013

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Operations Manager, Ecommerce at

Theory

February 2010 - November 2013

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Men's Assistant Planner at

Theory

May 2008 - January 2010

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Anna Esrov

Education

Marymount University, Bachelor Of Arts - Ba

January 2004 - January 2008

Frequently Asked Questions about Anna Esrov

What is Anna Esrov email address?

Anna Esrov's primary email address is ******@bollandbranch.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Anna Esrov work for?

Anna Esrov is a VP Customer Experience & Loyalty at Boll & Branch, a company specializing in Social Advocacy Organizations.

Where Anna Esrov graduated from?

Anna Esrov holds a degree in Fashion Merchandising from Marymount University.

How can I directly contact Anna Esrov?

To contact Anna Esrov directly, you can use the email address ******@bollandbranch.com. Complete contact information is available upon registration with Muraena.

Who is Anna Esrov?

Anna Esrov is a seasoned professional with extensive experience in customer experience and e-commerce within the fashion industry. Currently serving as the VP of Customer Experience & Loyalty at Boll & Branch, she has a proven track record of enhancing customer service and driving loyalty initiatives. With a strong background in digital merchandising and strategic management, Anna has successfully held various leadership roles in reputable brands such as Victoria's Secret and Coach. Her expertise spans across customer service, inventory management, and digital strategy, making her a valuable asset in the retail sector. Anna's educational foundation in Fashion Merchandising from Marymount University complements her practical experience, allowing her to blend creativity with analytical skills. She is passionate about leveraging technology to improve customer engagement and streamline operations. Outside of her professional endeavors, Anna is likely to be interested in emerging trends in the fashion industry.

Anna`s contact details

mail

******@bollandbranch.com

Colleagues

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Kimberly Gardner

Vice President Business Operations

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Missy Tannen

Founder & Chief Designer

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Scott Tannen

Founder and CEO

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Katia Unlu

Chief Commercial Officer

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Audrey Miller

SVP of Stores

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David Kaye

VP, Strategic Initiatives

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Kristen Deyko

Chief Creative Officer

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David Reid

Chief Operating & Financial Officer

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Jay Chinthrajah

VP of Engineering

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Jacqueline Meyer

Chief People Officer

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