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Anne Boutin Lanz

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Anne Boutin Lanz

Vice President | Head Of Governance And Execution Office | Cloud Operations | SAP Customer Experience

Munich, Bavaria, Germany

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Anne Boutin Lanz

Summary

Anne Boutin Lanz is a seasoned executive with extensive experience in project and program management, particularly within the IT and customer experience sectors. Currently serving as the Vice President and Head of Governance and Execution Office at SAP Customer Experience, she has successfully managed large-scale global projects with budgets exceeding 10 million euros. Her expertise spans business process design, change management, and team leadership, driving service delivery through effective resource management and strategic planning. With a background in both corporate and operational roles, Anne has demonstrated her ability to lead diverse teams and navigate complex organizational challenges. She holds an MBA in International Business and a Master in European Business, underscoring her commitment to continuous learning and professional development. Fluent in intercultural communication, Anne is adept at managing stakeholders across various geographical locations. Her career reflects a strong dedication to enhancing customer experiences and operational excellence.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Anne Boutin Lanz

Work Experience

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Vice President | Head Of Governance And Execution Office | Cloud Operations at

SAP Customer Experience

August 2021 - Present

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Senior Director Service And Operation Center at

SAP Customer Experience

May 2020 - August 2021

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Director Service Management at

SAP Customer Experience

July 2019 - May 2020

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Senior Project Manager at

SAP Customer Experience

March 2018 - June 2019

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Head Of Web & Collaboration at

Fujitsu

July 2014 - February 2018

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Is Project Manager at

Linde Gas LLC

October 2012 - July 2014

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Is Project Manager- It Service Management at

Fujitsu

May 2010 - September 2012

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Is Project Manager, Web Content Management at

Fujitsu

October 2006 - May 2010

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Emea Systems And Process Coordinator at

Harte Hankstexas Instruments

November 2002 - September 2006

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Product Marketing Specialist at

Great-West Investments

January 1998 - January 2000

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Anne Boutin Lanz

Education

Université Laval, Mba

January 2000 - January 2003

EDHEC Business School, Meb

January 2001 - January 2002

Frequently Asked Questions about Anne Boutin Lanz

What is Anne Boutin Lanz email address?

Anne Boutin Lanz's primary email address is ****************@sap.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Anne Boutin Lanz work for?

Anne Boutin Lanz is a Vice President | Head Of Governance And Execution Office | Cloud Operations at SAP Customer Experience.

Where Anne Boutin Lanz graduated from?

Anne Boutin Lanz holds a degree in International Business from Université Laval.

How can I directly contact Anne Boutin Lanz?

To contact Anne Boutin Lanz directly, you can use the email address ****************@sap.com. Complete contact information is available upon registration with Muraena.

Who is Anne Boutin Lanz?

Anne Boutin Lanz is a seasoned executive with extensive experience in project and program management, particularly within the IT and customer experience sectors. Currently serving as the Vice President and Head of Governance and Execution Office at SAP Customer Experience, she has successfully managed large-scale global projects with budgets exceeding 10 million euros. Her expertise spans business process design, change management, and team leadership, driving service delivery through effective resource management and strategic planning. With a background in both corporate and operational roles, Anne has demonstrated her ability to lead diverse teams and navigate complex organizational challenges. She holds an MBA in International Business and a Master in European Business, underscoring her commitment to continuous learning and professional development. Fluent in intercultural communication, Anne is adept at managing stakeholders across various geographical locations. Her career reflects a strong dedication to enhancing customer experiences and operational excellence.

Anne`s contact details

mail

****************@sap.com

Colleagues

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Dieter Mazic

VP Customer Experience, Global Partner Enablement

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Casey Gray

SAP CX VP-West

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Marco Flores

GVP, Solution Management and Marketing Customer Experience

Manny Zaidi

Global Vice President | Partner Strategy and Business Development

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