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Anthony Gilbert

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Anthony Gilbert

Vice President of Workforce Optimization | arrivia

Phoenix, Arizona, United States

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Anthony Gilbert

Summary

Anthony Gilbert is a seasoned executive with a robust background in workforce optimization and contact center leadership, currently serving as Vice President at arrivia. His career spans over a decade in the travel arrangement industry, where he has consistently driven innovation and operational excellence. With a unique blend of analytical skills and intuitive leadership, Anthony excels in strategic planning and process improvement. He is passionate about fostering a collaborative work environment that empowers teams to achieve measurable outcomes. His commitment to continuous improvement is evident in his leadership of multimillion-dollar lead generation programs and global Workforce Management initiatives. Anthony has been recognized with multiple awards for his outstanding contributions, highlighting his dedication to excellence in his field. He is eager to connect with industry peers to explore collaborative opportunities and drive further advancements in the contact center industry. Anthony's approach combines data-driven insights with a people-centric philosophy, ensuring that organizational goals are met while nurturing talent.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Anthony Gilbert

Work Experience

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Vice President of Workforce Optimization at

arrivia

January 2024 - Present

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Executive Director of Workforce Optimization at

arrivia

December 2020 - January 2024

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Operations Command Center & Transfer Programs Director at

arrivia

April 2017 - December 2020

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Transfer Programs & US Travel Manager at

arrivia

May 2016 - April 2017

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Transfer Programs Supervisor at

arrivia

August 2014 - May 2016

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Transfer Programs Coordinator at

arrivia

November 2013 - August 2014

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Validation & Insurance Sales Team Lead at

arrivia

September 2012 - November 2013

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Validation & Insurance Sales Agent at

arrivia

January 2011 - September 2012

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Personal Vacation Consultant at

arrivia

June 2010 - January 2011

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Frequently Asked Questions about Anthony Gilbert

What is Anthony Gilbert email address?

Anthony Gilbert's primary email address is ***************@arrivia.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Anthony Gilbert work for?

Anthony Gilbert is a Vice President of Workforce Optimization at arrivia, a company specializing in Travel Arrangement & Reservation Services.

How can I directly contact Anthony Gilbert?

To contact Anthony Gilbert directly, you can use the email address ***************@arrivia.com. Complete contact information is available upon registration with Muraena.

Who is Anthony Gilbert?

Anthony Gilbert is a seasoned executive with a robust background in workforce optimization and contact center leadership, currently serving as Vice President at arrivia. His career spans over a decade in the travel arrangement industry, where he has consistently driven innovation and operational excellence. With a unique blend of analytical skills and intuitive leadership, Anthony excels in strategic planning and process improvement. He is passionate about fostering a collaborative work environment that empowers teams to achieve measurable outcomes. His commitment to continuous improvement is evident in his leadership of multimillion-dollar lead generation programs and global Workforce Management initiatives. Anthony has been recognized with multiple awards for his outstanding contributions, highlighting his dedication to excellence in his field. He is eager to connect with industry peers to explore collaborative opportunities and drive further advancements in the contact center industry. Anthony's approach combines data-driven insights with a people-centric philosophy, ensuring that organizational goals are met while nurturing talent.

Anthony`s contact details

mail

***************@arrivia.com

Colleagues

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Shawn Sandy

Senior Vice President of Software Engineering

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Erica Pletenik

Executive Director Key Accounts

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Kady Harvey

VP Product Design & Merchandising

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Anne Mccauley

Vice President of Account Management

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Ashley Wilson

Senior Vice President, Account Management

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Cynthia Dutton

Chief Financial Officer

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