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Anthony Grieco

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Anthony Grieco

Senior Vice President, Communications & Customer Experience | NJ TRANSIT

United States

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Anthony Grieco

Summary

Anthony Grieco is a seasoned executive with over 30 years of experience in Communications, Customer Service, and Account Management, primarily within the Manufacturing and Transportation sectors. Currently serving as Senior Vice President at NJ TRANSIT, he leads a diverse team of 160 professionals dedicated to enhancing customer experience and operational efficiency. His strategic approach combines technology and data-driven decision-making to improve service delivery and customer satisfaction. Anthony's leadership was instrumental in transitioning NJ TRANSIT's CRM to a cloud-based system, earning national recognition for innovation in public sector services. He is passionate about leveraging technology to drive organizational success and improve customer engagement. In addition to his executive role, he has a strong background in crisis incident management, further enhancing his expertise in operational resilience. Anthony's commitment to team development and customer focus positions him as a leader in the public transportation industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Anthony Grieco

Work Experience

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Senior Vice President, Communications & Customer Experience at

NJ TRANSIT

April 2019 - Present

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Assistant Executive Director - Communications & Customer Service at

NJ TRANSIT

October 2017 - April 2019

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Senior Director, Customer Service & Transit Information at

NJ TRANSIT

February 2011 - October 2017

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Director, Customer Service Response & Support at

NJ TRANSIT

October 2004 - February 2011

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Manager, Customer Service at

NJ TRANSIT

March 2003 - October 2004

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Account Executive at

NJ TRANSIT

September 2000 - March 2003

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Manager, Customer Service & Shipping at

Technicolor Group

January 1998 - January 2000

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Specialty Chemical Account Manager at

Linden Bulk Transportation

January 1994 - January 1998

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Anthony Grieco

Education

Texas A&M Engineering Extension Service, Certificate

January 2016 - January 2016

Texas A&M Engineering Extension Service, Certificate

January 2015 - January 2015

Texas A&M Engineering Extension Service, Certificate

January 2015 - January 2015

Texas A&M Engineering Extension Service, Certificate

January 2013 - January 2013

Dowling College, Bachelor's Degree

January 2001 - January 2004

The Chubb Institute

January 1989 - January 1989

Frequently Asked Questions about Anthony Grieco

What is Anthony Grieco email address?

Anthony Grieco's primary email address is *******@njtransit.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Anthony Grieco work for?

Anthony Grieco is a Senior Vice President, Communications & Customer Experience at NJ TRANSIT, a company specializing in Specialized Freight Trucking.

Where Anthony Grieco graduated from?

Anthony Grieco holds a degree in Jurisdictional Crisis Incident Management - Emergency Operations Center (Eoc) from Texas A&M Engineering Extension Service.

How can I directly contact Anthony Grieco?

To contact Anthony Grieco directly, you can use the email address *******@njtransit.com. Complete contact information is available upon registration with Muraena.

Who is Anthony Grieco?

Anthony Grieco is a seasoned executive with over 30 years of experience in Communications, Customer Service, and Account Management, primarily within the Manufacturing and Transportation sectors. Currently serving as Senior Vice President at NJ TRANSIT, he leads a diverse team of 160 professionals dedicated to enhancing customer experience and operational efficiency. His strategic approach combines technology and data-driven decision-making to improve service delivery and customer satisfaction. Anthony's leadership was instrumental in transitioning NJ TRANSIT's CRM to a cloud-based system, earning national recognition for innovation in public sector services. He is passionate about leveraging technology to drive organizational success and improve customer engagement. In addition to his executive role, he has a strong background in crisis incident management, further enhancing his expertise in operational resilience. Anthony's commitment to team development and customer focus positions him as a leader in the public transportation industry.

Anthony`s contact details

mail

*******@njtransit.com

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