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Anthony Grieco
Anthony Grieco
Senior Vice President, Communications & Customer Experience | NJ TRANSIT
United States
Anthony Grieco
Summary
Anthony Grieco is a seasoned executive with over 30 years of experience in Communications, Customer Service, and Account Management, primarily within the Manufacturing and Transportation sectors. Currently serving as Senior Vice President at NJ TRANSIT, he leads a diverse team of 160 professionals dedicated to enhancing customer experience and operational efficiency. His strategic approach combines technology and data-driven decision-making to improve service delivery and customer satisfaction. Anthony's leadership was instrumental in transitioning NJ TRANSIT's CRM to a cloud-based system, earning national recognition for innovation in public sector services. He is passionate about leveraging technology to drive organizational success and improve customer engagement. In addition to his executive role, he has a strong background in crisis incident management, further enhancing his expertise in operational resilience. Anthony's commitment to team development and customer focus positions him as a leader in the public transportation industry.
Anthony Grieco
Work Experience
Senior Vice President, Communications & Customer Experience at
NJ TRANSIT
April 2019 - Present
Assistant Executive Director - Communications & Customer Service at
NJ TRANSIT
October 2017 - April 2019
Senior Director, Customer Service & Transit Information at
NJ TRANSIT
February 2011 - October 2017
Director, Customer Service Response & Support at
NJ TRANSIT
October 2004 - February 2011
Manager, Customer Service at
NJ TRANSIT
March 2003 - October 2004
Account Executive at
NJ TRANSIT
September 2000 - March 2003
Manager, Customer Service & Shipping at
Technicolor Group
January 1998 - January 2000
Specialty Chemical Account Manager at
Linden Bulk Transportation
January 1994 - January 1998
Anthony Grieco
Education
Texas A&M Engineering Extension Service, Certificate
January 2016 - January 2016
Texas A&M Engineering Extension Service, Certificate
January 2015 - January 2015
Texas A&M Engineering Extension Service, Certificate
January 2015 - January 2015
Texas A&M Engineering Extension Service, Certificate
January 2013 - January 2013
Dowling College, Bachelor's Degree
January 2001 - January 2004
The Chubb Institute
January 1989 - January 1989
Frequently Asked Questions about Anthony Grieco
What is Anthony Grieco email address?
Anthony Grieco's primary email address is *******@njtransit.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Anthony Grieco work for?
Anthony Grieco is a Senior Vice President, Communications & Customer Experience at NJ TRANSIT, a company specializing in Specialized Freight Trucking.
Where Anthony Grieco graduated from?
Anthony Grieco holds a degree in Jurisdictional Crisis Incident Management - Emergency Operations Center (Eoc) from Texas A&M Engineering Extension Service.
How can I directly contact Anthony Grieco?
To contact Anthony Grieco directly, you can use the email address *******@njtransit.com. Complete contact information is available upon registration with Muraena.
Who is Anthony Grieco?
Anthony Grieco is a seasoned executive with over 30 years of experience in Communications, Customer Service, and Account Management, primarily within the Manufacturing and Transportation sectors. Currently serving as Senior Vice President at NJ TRANSIT, he leads a diverse team of 160 professionals dedicated to enhancing customer experience and operational efficiency. His strategic approach combines technology and data-driven decision-making to improve service delivery and customer satisfaction. Anthony's leadership was instrumental in transitioning NJ TRANSIT's CRM to a cloud-based system, earning national recognition for innovation in public sector services. He is passionate about leveraging technology to drive organizational success and improve customer engagement. In addition to his executive role, he has a strong background in crisis incident management, further enhancing his expertise in operational resilience. Anthony's commitment to team development and customer focus positions him as a leader in the public transportation industry.
Anthony`s contact details
*******@njtransit.com
Colleagues
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