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Aristo Hernandez

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Aristo Hernandez

Managing Director Latam | Softeq

San Pedro Garza García, Nuevo León, Mexico

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Aristo Hernandez

Summary

Aristo Hernandez is a seasoned BPO executive with a strong background in leadership and business acumen. With a degree in Industrial Engineering from Universidad Tec Milenio, he has successfully managed diverse teams and operations across multiple organizations in Mexico. His career highlights include launching BPO operations for cybersecurity and financial clients, significantly growing team sizes and ensuring project profitability. Aristo is known for his strategic planning abilities and a keen focus on customer service excellence. He has been recognized with the Premio Nacional De Excelencia for his outstanding contributions to the industry. Fluent in both English and Spanish, he possesses strong intercultural communication skills, which enhance his effectiveness in cross-border transactions. His passion for coaching and mentoring has helped develop future leaders in the BPO sector. Aristo's commitment to operational excellence and quality assurance continues to drive his professional journey.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Corporate Experience

Startup Experience

Aristo Hernandez

Work Experience

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Managing Director Latam at

Softeq

September 2022 - Present

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Bps General Manager Mexico at

Hexaware Technologies

October 2020 - August 2022

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Operaciones at

Clean Service

March 2020 - September 2020

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Chief Operations Officer at

Callcom, S.A. de C.V.

June 2017 - March 2020

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Bpo Consultant at

International Business Consultant

May 2016 - June 2017

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Chief Executive Officer at

Líder en Atención al Cliente Contact Center

June 2014 - May 2016

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Contact Center Director / Founder at

Milenio

October 2012 - June 2014

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Call Center Division Director at

Cuatro TI, S.A. de C.V.

March 2012 - October 2012

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Quality Manager Mexico at

Sutherland

September 2011 - February 2012

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Training Operations Manager For Mexico at

ResultsCX

September 2010 - September 2011

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Aristo Hernandez

Education

Universidad Tec milenio, Bachelor

January 2006 - January 2008

Pan American School.

prepa tec , High School

Frequently Asked Questions about Aristo Hernandez

What is Aristo Hernandez email address?

Aristo Hernandez's primary email address is ****************@softeq.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Aristo Hernandez work for?

Aristo Hernandez is a Managing Director Latam at Softeq, a company specializing in Computer related services, nec.

Where Aristo Hernandez graduated from?

Aristo Hernandez holds a degree in Industrial Engineering from Universidad Tec milenio.

How can I directly contact Aristo Hernandez?

To contact Aristo Hernandez directly, you can use the email address ****************@softeq.com. Complete contact information is available upon registration with Muraena.

Who is Aristo Hernandez?

Aristo Hernandez is a seasoned BPO executive with a strong background in leadership and business acumen. With a degree in Industrial Engineering from Universidad Tec Milenio, he has successfully managed diverse teams and operations across multiple organizations in Mexico. His career highlights include launching BPO operations for cybersecurity and financial clients, significantly growing team sizes and ensuring project profitability. Aristo is known for his strategic planning abilities and a keen focus on customer service excellence. He has been recognized with the Premio Nacional De Excelencia for his outstanding contributions to the industry. Fluent in both English and Spanish, he possesses strong intercultural communication skills, which enhance his effectiveness in cross-border transactions. His passion for coaching and mentoring has helped develop future leaders in the BPO sector. Aristo's commitment to operational excellence and quality assurance continues to drive his professional journey.

Aristo`s contact details

mail

****************@softeq.com

Colleagues

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Chris Howard

Angel Investor

Andrei Shamanau

Chief Software Engineer

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Andrew Tischenko

Chief Software Engineer Embedded Systems

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Craig Ceccanti

Board of Advisors, Cougar Venture Fund

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Edwin Lemus

Chief People Officer

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