Directory

>

Arpit Srivastava

avatar

Arpit Srivastava

Associate Vice President - Customer Experience | Sutherland

New Delhi, Delhi, India

View contact details (it's free)

Arpit Srivastava

Summary

Arpit Srivastava is an accomplished Associate Vice President specializing in Customer Experience with over 17 years of extensive experience in analytics and operational excellence. He has a strong background in managing speech and text analytics deployments globally, leveraging big data to enhance customer interactions and drive business results. His expertise spans various industries, including telecommunications, banking, and healthcare, showcasing his versatility in addressing diverse client needs. Arpit is well-versed in project management methodologies and has a keen interest in digital transformation and process improvement. He holds multiple certifications, including PMP and Six Sigma Black Belt, which underline his commitment to quality and efficiency. Fluent in English, Hindi, and Spanish, he is well-equipped to engage with global stakeholders. Arpit is also passionate about coaching and mentoring, aiming to develop future leaders in the analytics space.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Arpit Srivastava

Work Experience

company logo

Associate Vice President - Customer Experience at

Sutherland

Present

company logo

Associate Vice President - Customer Experience at

Sutherland

December 2021 - Present

company logo

Service Delivery Leader - Analytics at

R Systems

February 2020 - December 2021

company logo

Senior Manager Analytics at

R Systems

February 2016 - January 2020

company logo

Manager Analytics at

R Systems

February 2013 - January 2016

company logo

Assistant Manager Process Excellence at

R Systems

February 2011 - January 2013

company logo

Group Leader - Operations at

WIPRO LIMITED

September 2005 - November 2010

Logos provided by Logo.dev

Arpit Srivastava

Education

Indian Institute of Management, Lucknow, Manager Development Program

Symbiosis Institute of Management Studies Pune, Post Graduate Diploma In Business Administration (Pgdba)

Uttar Pradesh Technical University, Bachelor Of Technology - B Tech

Frequently Asked Questions about Arpit Srivastava

What is Arpit Srivastava email address?

Arpit Srivastava's primary email address is ****************@sutherlandglobal.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Arpit Srivastava work for?

Arpit Srivastava is a Associate Vice President - Customer Experience at Sutherland, a company specializing in Computer Systems Design & Related Services.

Where Arpit Srivastava graduated from?

Arpit Srivastava holds a degree in Business Administration And Management, General from Indian Institute of Management, Lucknow.

How can I directly contact Arpit Srivastava?

To contact Arpit Srivastava directly, you can use the email address ****************@sutherlandglobal.com. Complete contact information is available upon registration with Muraena.

Who is Arpit Srivastava?

Arpit Srivastava is an accomplished Associate Vice President specializing in Customer Experience with over 17 years of extensive experience in analytics and operational excellence. He has a strong background in managing speech and text analytics deployments globally, leveraging big data to enhance customer interactions and drive business results. His expertise spans various industries, including telecommunications, banking, and healthcare, showcasing his versatility in addressing diverse client needs. Arpit is well-versed in project management methodologies and has a keen interest in digital transformation and process improvement. He holds multiple certifications, including PMP and Six Sigma Black Belt, which underline his commitment to quality and efficiency. Fluent in English, Hindi, and Spanish, he is well-equipped to engage with global stakeholders. Arpit is also passionate about coaching and mentoring, aiming to develop future leaders in the analytics space.

Arpit`s contact details

mail

****************@sutherlandglobal.com

****************@wipro.com

Colleagues

avatar
Nobby Mathew

Vice President

avatar
Saranathan Sarangarajan

Vice President - APAC & EMEA

avatar
Shivkumar Ganapathi

Associate Vice President - Marketing and Employee Experience, APAC

avatar
Srikumar Dasgupta

TMC SBU Head, VP

Patrick Mcginnis

Associate Vice President

avatar
Paul Balcerzak

Vice President Of Corporate Development And Partnerships

avatar
Steve Braud

Senior Director Finance and Accounting BPO - Transformation

avatar
Tanwir Danish

Chief Data Analytics Officer

avatar
Peter Michel

VP - Global Strategic Initiatives

Phani Tamarapalli

Senior Director, Management Consulting

View Contact details (it's free)
Request Profile Removal