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Arpit Srivastava
Arpit Srivastava
Associate Vice President - Customer Experience | Sutherland
New Delhi, Delhi, India
Arpit Srivastava
Summary
Arpit Srivastava is an accomplished Associate Vice President specializing in Customer Experience with over 17 years of extensive experience in analytics and operational excellence. He has a strong background in managing speech and text analytics deployments globally, leveraging big data to enhance customer interactions and drive business results. His expertise spans various industries, including telecommunications, banking, and healthcare, showcasing his versatility in addressing diverse client needs. Arpit is well-versed in project management methodologies and has a keen interest in digital transformation and process improvement. He holds multiple certifications, including PMP and Six Sigma Black Belt, which underline his commitment to quality and efficiency. Fluent in English, Hindi, and Spanish, he is well-equipped to engage with global stakeholders. Arpit is also passionate about coaching and mentoring, aiming to develop future leaders in the analytics space.
Arpit Srivastava
Work Experience
Associate Vice President - Customer Experience at
Sutherland
Present
Associate Vice President - Customer Experience at
Sutherland
December 2021 - Present
Service Delivery Leader - Analytics at
R Systems
February 2020 - December 2021
Senior Manager Analytics at
R Systems
February 2016 - January 2020
Manager Analytics at
R Systems
February 2013 - January 2016
Assistant Manager Process Excellence at
R Systems
February 2011 - January 2013
Group Leader - Operations at
WIPRO LIMITED
September 2005 - November 2010
Arpit Srivastava
Education
Indian Institute of Management, Lucknow, Manager Development Program
Symbiosis Institute of Management Studies Pune, Post Graduate Diploma In Business Administration (Pgdba)
Uttar Pradesh Technical University, Bachelor Of Technology - B Tech
Frequently Asked Questions about Arpit Srivastava
What is Arpit Srivastava email address?
Arpit Srivastava's primary email address is ****************@sutherlandglobal.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Arpit Srivastava work for?
Arpit Srivastava is a Associate Vice President - Customer Experience at Sutherland, a company specializing in Computer Systems Design & Related Services.
Where Arpit Srivastava graduated from?
Arpit Srivastava holds a degree in Business Administration And Management, General from Indian Institute of Management, Lucknow.
How can I directly contact Arpit Srivastava?
To contact Arpit Srivastava directly, you can use the email address ****************@sutherlandglobal.com. Complete contact information is available upon registration with Muraena.
Who is Arpit Srivastava?
Arpit Srivastava is an accomplished Associate Vice President specializing in Customer Experience with over 17 years of extensive experience in analytics and operational excellence. He has a strong background in managing speech and text analytics deployments globally, leveraging big data to enhance customer interactions and drive business results. His expertise spans various industries, including telecommunications, banking, and healthcare, showcasing his versatility in addressing diverse client needs. Arpit is well-versed in project management methodologies and has a keen interest in digital transformation and process improvement. He holds multiple certifications, including PMP and Six Sigma Black Belt, which underline his commitment to quality and efficiency. Fluent in English, Hindi, and Spanish, he is well-equipped to engage with global stakeholders. Arpit is also passionate about coaching and mentoring, aiming to develop future leaders in the analytics space.
Arpit`s contact details
****************@sutherlandglobal.com
****************@wipro.com
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