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Ashish Khokha

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Ashish Khokha

Vice President & Business Leader - Global Digital Servicing & India Phone Servicing | Startups

Gurugram, Haryana, India

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Ashish Khokha

Summary

Ashish Khokha is a seasoned executive with over 23 years of leadership experience in the financial services and payments sectors, primarily at American Express. He has a proven track record of driving customer-centric business transformations and digital innovations across diverse markets, including India and the US. His extensive expertise spans strategy, operations, analytics, and large-scale project management, with a focus on enhancing customer experiences and operational efficiencies. Ashish is also an active investor in startups, showcasing his entrepreneurial spirit and commitment to emerging technologies. He emphasizes talent development, diversity, and corporate social responsibility in his leadership approach. His career began in management consulting with PwC, where he advised CXOs on performance improvement and strategic initiatives. Ashish's global perspective and multifaceted experience position him as a valuable asset in any organization aiming for growth and transformation.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Ashish Khokha

Work Experience

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Vice President & Business Leader - Global Digital Servicing & India Phone Servicing at

American Express Company

July 2024 - Present

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Startups & Growth investor at

Startups

April 2015 - Present

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Vice President & Business Leader - Global Commercial Servicing & Cross-border Payments at

American Express Company

February 2022 - June 2024

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Vice President & Product Leader - Global Disputes & Chargeback Process at

American Express Company

June 2015 - January 2022

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Vice President - Global Servicing - Consumer Travel & Lifestyle Services at

Michel Krief

March 2013 - May 2015

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Director - Operations, Projects & Analytics CoE at

Michel Krief

May 2009 - March 2013

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Director - Finance (Strategic Business Analysis) - Corporate Planning Group at

American Express New York

March 2008 - April 2009

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Multiple (Analyst / Manager / Director) - Reengineering (Consumer Cards) at

American Express New York

October 2002 - February 2008

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Senior Consultant - Supply Chain Management Practice at

PwC

May 2000 - September 2002

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Ashish Khokha

Education

EdX, Statistics For Business - I

January 2018 - January 2018

Indian institute of management Mumbai , Mba

January 1998 - January 2000

The Association for Operations Management (APICS), Basics Of Supply Chain Management (Bscm)

January 1999 - January 2000

Faculty of Engineering & Technology, New Delhi, B. Tech.

January 1994 - January 1998

National Institute of Information Technology, Professional Diploma In Software Technology & Systems Management

January 1995 - January 1997

Frequently Asked Questions about Ashish Khokha

What is Ashish Khokha email address?

Ashish Khokha's primary email address is *************@americanexpress.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ashish Khokha work for?

Ashish Khokha is a Vice President & Business Leader - Global Digital Servicing & India Phone Servicing at Startups, a company specializing in Newspapers.

Where Ashish Khokha graduated from?

Ashish Khokha holds a degree in Statistics from EdX.

How can I directly contact Ashish Khokha?

To contact Ashish Khokha directly, you can use the email address *************@americanexpress.com. Complete contact information is available upon registration with Muraena.

Who is Ashish Khokha?

Ashish Khokha is a seasoned executive with over 23 years of leadership experience in the financial services and payments sectors, primarily at American Express. He has a proven track record of driving customer-centric business transformations and digital innovations across diverse markets, including India and the US. His extensive expertise spans strategy, operations, analytics, and large-scale project management, with a focus on enhancing customer experiences and operational efficiencies. Ashish is also an active investor in startups, showcasing his entrepreneurial spirit and commitment to emerging technologies. He emphasizes talent development, diversity, and corporate social responsibility in his leadership approach. His career began in management consulting with PwC, where he advised CXOs on performance improvement and strategic initiatives. Ashish's global perspective and multifaceted experience position him as a valuable asset in any organization aiming for growth and transformation.

Ashish`s contact details

mail

*************@americanexpress.com

Colleagues

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Sean Henry

Board Member

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Edward Lando

Co-Founder

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Anup Menon

MD, Head of GenAI, Digital Assets, Strategy, and Innovation, Global Markets Technology

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Zayd Enam

Engineer

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Murtaza Doctor

VP of Engineering & Operations

Manuel Bronstein

Member Board Of Directors

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