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Ashish Khokha
Ashish Khokha
Vice President & Business Leader - Global Digital Servicing & India Phone Servicing | Startups
Gurugram, Haryana, India
Ashish Khokha
Summary
Ashish Khokha is a seasoned executive with over 23 years of leadership experience in the financial services and payments sectors, primarily at American Express. He has a proven track record of driving customer-centric business transformations and digital innovations across diverse markets, including India and the US. His extensive expertise spans strategy, operations, analytics, and large-scale project management, with a focus on enhancing customer experiences and operational efficiencies. Ashish is also an active investor in startups, showcasing his entrepreneurial spirit and commitment to emerging technologies. He emphasizes talent development, diversity, and corporate social responsibility in his leadership approach. His career began in management consulting with PwC, where he advised CXOs on performance improvement and strategic initiatives. Ashish's global perspective and multifaceted experience position him as a valuable asset in any organization aiming for growth and transformation.
Ashish Khokha
Work Experience
Vice President & Business Leader - Global Digital Servicing & India Phone Servicing at
American Express Company
July 2024 - Present
Startups & Growth investor at
Startups
April 2015 - Present
Vice President & Business Leader - Global Commercial Servicing & Cross-border Payments at
American Express Company
February 2022 - June 2024
Vice President & Product Leader - Global Disputes & Chargeback Process at
American Express Company
June 2015 - January 2022
Vice President - Global Servicing - Consumer Travel & Lifestyle Services at
Michel Krief
March 2013 - May 2015
Director - Operations, Projects & Analytics CoE at
Michel Krief
May 2009 - March 2013
Director - Finance (Strategic Business Analysis) - Corporate Planning Group at
American Express New York
March 2008 - April 2009
Multiple (Analyst / Manager / Director) - Reengineering (Consumer Cards) at
American Express New York
October 2002 - February 2008
Senior Consultant - Supply Chain Management Practice at
PwC
May 2000 - September 2002
Ashish Khokha
Education
EdX, Statistics For Business - I
January 2018 - January 2018
Indian institute of management Mumbai , Mba
January 1998 - January 2000
The Association for Operations Management (APICS), Basics Of Supply Chain Management (Bscm)
January 1999 - January 2000
Faculty of Engineering & Technology, New Delhi, B. Tech.
January 1994 - January 1998
National Institute of Information Technology, Professional Diploma In Software Technology & Systems Management
January 1995 - January 1997
Frequently Asked Questions about Ashish Khokha
What is Ashish Khokha email address?
Ashish Khokha's primary email address is *************@americanexpress.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ashish Khokha work for?
Ashish Khokha is a Vice President & Business Leader - Global Digital Servicing & India Phone Servicing at Startups, a company specializing in Newspapers.
Where Ashish Khokha graduated from?
Ashish Khokha holds a degree in Statistics from EdX.
How can I directly contact Ashish Khokha?
To contact Ashish Khokha directly, you can use the email address *************@americanexpress.com. Complete contact information is available upon registration with Muraena.
Who is Ashish Khokha?
Ashish Khokha is a seasoned executive with over 23 years of leadership experience in the financial services and payments sectors, primarily at American Express. He has a proven track record of driving customer-centric business transformations and digital innovations across diverse markets, including India and the US. His extensive expertise spans strategy, operations, analytics, and large-scale project management, with a focus on enhancing customer experiences and operational efficiencies. Ashish is also an active investor in startups, showcasing his entrepreneurial spirit and commitment to emerging technologies. He emphasizes talent development, diversity, and corporate social responsibility in his leadership approach. His career began in management consulting with PwC, where he advised CXOs on performance improvement and strategic initiatives. Ashish's global perspective and multifaceted experience position him as a valuable asset in any organization aiming for growth and transformation.
Ashish`s contact details
*************@americanexpress.com
Colleagues
Board Member
Co-Founder
MD, Head of GenAI, Digital Assets, Strategy, and Innovation, Global Markets Technology
Engineer
VP of Engineering & Operations
Member Board Of Directors