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Ashley Cooper

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Ashley Cooper

VP, Customer Experience | Rewst

Kitchener, Ontario, Canada

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Ashley Cooper

Summary

Ashley Cooper is a seasoned professional with over 15 years of experience in the IT channel, particularly within managed service providers (MSPs). Starting her career as a Dispatcher and Helpdesk Support, she quickly developed a passion for optimizing tools to meet client needs. Her journey includes significant roles in consulting, where she helped MSPs enhance their operational efficiency. At Auvik Networks, she was pivotal in strengthening partner relationships and driving customer value. Currently, as VP of Customer Experience at Rewst, Ashley focuses on scaling customer education and community initiatives. She is also actively involved in various MSP communities, contributing her expertise as a moderator and facilitator. With a strong technical skillset in MSP software and customer operations, Ashley combines her analytical abilities with a customer-centric approach to foster business growth. Her diverse experience across multiple organizations showcases her adaptability and commitment to the industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Ashley Cooper

Work Experience

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VP, Customer Experience at

Rewst

January 2023 - Present

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COO at

CyberDrain B.V.

January 2023 - Present

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Board Member at

Mspgeek Inc.

April 2021 - Present

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Share Facilitator at

ConnectWise

September 2013 - Present

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Director, Partner Experience at

Gradient Msp Inc.

November 2022 - December 2022

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Director, Experience Operations at

Gradient Msp Inc.

December 2021 - November 2022

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Senior CX Operations Manager at

Auvik

April 2021 - December 2021

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Senior Partner Operations Manager at

Auvik

April 2020 - April 2021

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Partner Operations Program Manager at

Auvik

October 2018 - April 2020

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Partner Success Manager at

Auvik

January 2017 - October 2018

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Principal Consultant at

Smart Owl Solutions

July 2013 - January 2017

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MSP Solutions & Integrations Specialist at

Xylotek Solutions Inc.

August 2011 - July 2013

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Service Coordinator & Help Desk at

Xylotek Solutions Inc.

November 2009 - August 2011

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Loyalty Representative at

Rogers Communications

January 2009 - November 2009

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Teir 1 Technical Support at

Execulink Telecom

May 2006 - December 2007

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Ashley Cooper

Education

Wilfrid Laurier University

January 2015 - January 2019

Conestoga College

January 2014 - January 2016

Frequently Asked Questions about Ashley Cooper

What is Ashley Cooper email address?

Ashley Cooper's primary email address is ******@rewst.io. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ashley Cooper work for?

Ashley Cooper is a VP, Customer Experience at Rewst.

Where Ashley Cooper graduated from?

Ashley Cooper holds a degree in Business Administration And Management, General from Wilfrid Laurier University.

How can I directly contact Ashley Cooper?

To contact Ashley Cooper directly, you can use the email address ******@rewst.io. Complete contact information is available upon registration with Muraena.

Who is Ashley Cooper?

Ashley Cooper is a seasoned professional with over 15 years of experience in the IT channel, particularly within managed service providers (MSPs). Starting her career as a Dispatcher and Helpdesk Support, she quickly developed a passion for optimizing tools to meet client needs. Her journey includes significant roles in consulting, where she helped MSPs enhance their operational efficiency. At Auvik Networks, she was pivotal in strengthening partner relationships and driving customer value. Currently, as VP of Customer Experience at Rewst, Ashley focuses on scaling customer education and community initiatives. She is also actively involved in various MSP communities, contributing her expertise as a moderator and facilitator. With a strong technical skillset in MSP software and customer operations, Ashley combines her analytical abilities with a customer-centric approach to foster business growth. Her diverse experience across multiple organizations showcases her adaptability and commitment to the industry.

Ashley`s contact details

mail

******@rewst.io

*******@connectwise.com

Colleagues

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Ed Hadley

Senior Vice President Marketing

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Mike Golz

VP of Channel Development

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Aharon Chernin

Founder & CEO

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