Directory
>
Ashley Cooper
Ashley Cooper
VP, Customer Experience | Rewst
Kitchener, Ontario, Canada
Ashley Cooper
Summary
Ashley Cooper is a seasoned professional with over 15 years of experience in the IT channel, particularly within managed service providers (MSPs). Starting her career as a Dispatcher and Helpdesk Support, she quickly developed a passion for optimizing tools to meet client needs. Her journey includes significant roles in consulting, where she helped MSPs enhance their operational efficiency. At Auvik Networks, she was pivotal in strengthening partner relationships and driving customer value. Currently, as VP of Customer Experience at Rewst, Ashley focuses on scaling customer education and community initiatives. She is also actively involved in various MSP communities, contributing her expertise as a moderator and facilitator. With a strong technical skillset in MSP software and customer operations, Ashley combines her analytical abilities with a customer-centric approach to foster business growth. Her diverse experience across multiple organizations showcases her adaptability and commitment to the industry.
Ashley Cooper
Work Experience
VP, Customer Experience at
Rewst
January 2023 - Present
COO at
CyberDrain B.V.
January 2023 - Present
Board Member at
Mspgeek Inc.
April 2021 - Present
Share Facilitator at
ConnectWise
September 2013 - Present
Director, Partner Experience at
Gradient Msp Inc.
November 2022 - December 2022
Director, Experience Operations at
Gradient Msp Inc.
December 2021 - November 2022
Senior CX Operations Manager at
Auvik
April 2021 - December 2021
Senior Partner Operations Manager at
Auvik
April 2020 - April 2021
Partner Operations Program Manager at
Auvik
October 2018 - April 2020
Partner Success Manager at
Auvik
January 2017 - October 2018
Principal Consultant at
Smart Owl Solutions
July 2013 - January 2017
MSP Solutions & Integrations Specialist at
Xylotek Solutions Inc.
August 2011 - July 2013
Service Coordinator & Help Desk at
Xylotek Solutions Inc.
November 2009 - August 2011
Loyalty Representative at
Rogers Communications
January 2009 - November 2009
Teir 1 Technical Support at
Execulink Telecom
May 2006 - December 2007
Ashley Cooper
Education
January 2015 - January 2019
January 2014 - January 2016
Frequently Asked Questions about Ashley Cooper
What is Ashley Cooper email address?
Ashley Cooper's primary email address is ******@rewst.io. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ashley Cooper work for?
Ashley Cooper is a VP, Customer Experience at Rewst.
Where Ashley Cooper graduated from?
Ashley Cooper holds a degree in Business Administration And Management, General from Wilfrid Laurier University.
How can I directly contact Ashley Cooper?
To contact Ashley Cooper directly, you can use the email address ******@rewst.io. Complete contact information is available upon registration with Muraena.
Who is Ashley Cooper?
Ashley Cooper is a seasoned professional with over 15 years of experience in the IT channel, particularly within managed service providers (MSPs). Starting her career as a Dispatcher and Helpdesk Support, she quickly developed a passion for optimizing tools to meet client needs. Her journey includes significant roles in consulting, where she helped MSPs enhance their operational efficiency. At Auvik Networks, she was pivotal in strengthening partner relationships and driving customer value. Currently, as VP of Customer Experience at Rewst, Ashley focuses on scaling customer education and community initiatives. She is also actively involved in various MSP communities, contributing her expertise as a moderator and facilitator. With a strong technical skillset in MSP software and customer operations, Ashley combines her analytical abilities with a customer-centric approach to foster business growth. Her diverse experience across multiple organizations showcases her adaptability and commitment to the industry.
Ashley`s contact details
******@rewst.io
*******@connectwise.com
Colleagues
Senior Vice President Marketing
VP of Channel Development
Founder & CEO