Directory
>
Azure Hardy
Azure Hardy
Senior Vice President, Customer Care | Therapy Brands
Boulder, Colorado, United States
Azure Hardy
Summary
Azure Hardy is a seasoned professional with over 15 years of experience in operational leadership, specializing in customer care and transformation within the SaaS industry. Currently serving as the Senior Vice President of Customer Care at Therapy Brands, Azure leads a large team to optimize customer-facing functions and enhance customer satisfaction, boasting an impressive annual CSAT of 94%. Azure's expertise spans business process improvement, project management, and strategic planning, with a strong focus on employee engagement and customer loyalty. Passionate about fostering a positive organizational culture, Azure believes in the synergy between customer and employee experiences. With a background in academia and non-profit management, Azure brings a unique perspective to operational excellence. Committed to continuous learning, Azure is pursuing an Executive MBA to further enhance leadership capabilities. Always eager to connect and grow, Azure is a proactive leader who values collaboration and innovation.
Azure Hardy
Work Experience
Senior Vice President, Customer Care at
Therapy Brands
August 2023 - Present
Vice President, Business Performance & Transformation at
Therapy Brands
December 2021 - July 2023
Senior Director of Customer Care & Chief of Staff at
Therapy Brands
April 2020 - November 2021
Product Analyst, Applied Behavior Analysis at
Therapy Brands
December 2019 - April 2020
Customer Happiness Specialist at
Therapy Brands
June 2018 - December 2019
Instructional Assistant at
University Of North Texas
August 2014 - December 2018
Board President; Volunteer Coordinator at
Cornerstone Cooperative
December 2010 - May 2014
Supplemental Instruction Leader at
University Of North Texas
August 2013 - May 2014
General Manager at
Cafe Brazil
June 2005 - August 2007
Azure Hardy
Education
Quantic School of Business and Technology, Executive Mba
January 2022 - January 2024
January 2014 - January 2018
University of North Texas, Bachelor Of Arts (B.A.)
January 2012 - January 2014
NCTC, Associate Of Arts (A.A.)
January 2010 - January 2012
Frequently Asked Questions about Azure Hardy
What is Azure Hardy email address?
Azure Hardy's primary email address is ***********@therapybrands.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Azure Hardy work for?
Azure Hardy is a Senior Vice President, Customer Care at Therapy Brands, a company specializing in Prepackaged software.
Where Azure Hardy graduated from?
Azure Hardy holds a degree in from Quantic School of Business and Technology.
How can I directly contact Azure Hardy?
To contact Azure Hardy directly, you can use the email address ***********@therapybrands.com. Complete contact information is available upon registration with Muraena.
Who is Azure Hardy?
Azure Hardy is a seasoned professional with over 15 years of experience in operational leadership, specializing in customer care and transformation within the SaaS industry. Currently serving as the Senior Vice President of Customer Care at Therapy Brands, Azure leads a large team to optimize customer-facing functions and enhance customer satisfaction, boasting an impressive annual CSAT of 94%. Azure's expertise spans business process improvement, project management, and strategic planning, with a strong focus on employee engagement and customer loyalty. Passionate about fostering a positive organizational culture, Azure believes in the synergy between customer and employee experiences. With a background in academia and non-profit management, Azure brings a unique perspective to operational excellence. Committed to continuous learning, Azure is pursuing an Executive MBA to further enhance leadership capabilities. Always eager to connect and grow, Azure is a proactive leader who values collaboration and innovation.
Azure`s contact details
***********@therapybrands.com
Colleagues
Vice President of Financial Planning Analysis
VP, Customer Success & Patient Safety
VP | Payments and Clearinghouse Operations
Vice President of Professional Services
Vice President- Engineering
Senior Vice President, Customer Care
Vice President of Product Strategy
Executive Vice President, Enterprise & Value Added Solutions
Chief Product Officer
Chief People Officer