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Barbara Weber Cooke

Barbara Weber Cooke

Senior Vice President of Customer Success | Validity Inc.

City of Edinburgh, Scotland, United Kingdom

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Barbara Weber Cooke

Summary

Barbara Weber Cooke is a seasoned executive and Senior Vice President of Customer Success at Validity, with a strong track record in enhancing customer experience and driving business transformation. With extensive global experience across North America, Asia, and Australia, she has successfully led large-scale market entries and integrations for multimillion-dollar business units. Her expertise spans account management, SaaS, business development, and operational excellence, supported by a robust foundation in change management and project delivery. Barbara is passionate about developing high-performing teams and has a unique ability to create impactful learning and development programs. She began her career at The Ritz-Carlton, where she honed her customer service skills, and has since held leadership roles at Nasdaq and Thomson Reuters. Barbara's diverse background in multiple industries equips her with a comprehensive perspective on business strategy and customer engagement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Barbara Weber Cooke

Work Experience

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Senior Vice President of Customer Success at

Validity Inc.

June 2021 - Present

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Global Head of Managed Services at

Cloudreach, an Eviden business

January 2020 - June 2021

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Head of Cloud Operations at

Cloudreach, an Eviden business

January 2019 - January 2020

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Head of Migrations, West Corporation at

West Technology Group, LLC

April 2018 - December 2018

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Global Head of Integrations, Corporate Solutions at

Nasdaq

January 2016 - April 2018

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Global Head of Client Experience and Learning & Development, Corporate Solutions at

The Nasdaq Omx Group Inc

February 2012 - January 2016

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Head of Commercial, Multimedia Solutions, Asia Pacific at

Thomson Reuters

August 2008 - July 2011

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Head of Operations, Corporate Solutions, Asia Pacific at

Thomson Financial

August 2004 - September 2006

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Head of Client Operations at

CCBN

January 2001 - January 2004

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Director of Project Management at

Jobs.com.au Pty Ltd

July 2000 - February 2001

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Corporate Sales Manager | Guest Services Manager | Front Office Manager at

The Ritz-Carlton Hotel Company, L.L.C.

November 1994 - April 2000

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Barbara Weber Cooke

Education

Southern Methodist University, Bachelors

January 1989 - January 1993

Frequently Asked Questions about Barbara Weber Cooke

What is Barbara Weber Cooke email address?

Barbara Weber Cooke's primary email address is ******@cloudreach.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Barbara Weber Cooke work for?

Barbara Weber Cooke is a Senior Vice President of Customer Success at Validity Inc., a company specializing in Prepackaged software.

Where Barbara Weber Cooke graduated from?

Barbara Weber Cooke holds a degree in Psychology, Art History from Southern Methodist University.

How can I directly contact Barbara Weber Cooke?

To contact Barbara Weber Cooke directly, you can use the email address ******@cloudreach.com. Complete contact information is available upon registration with Muraena.

Who is Barbara Weber Cooke?

Barbara Weber Cooke is a seasoned executive and Senior Vice President of Customer Success at Validity, with a strong track record in enhancing customer experience and driving business transformation. With extensive global experience across North America, Asia, and Australia, she has successfully led large-scale market entries and integrations for multimillion-dollar business units. Her expertise spans account management, SaaS, business development, and operational excellence, supported by a robust foundation in change management and project delivery. Barbara is passionate about developing high-performing teams and has a unique ability to create impactful learning and development programs. She began her career at The Ritz-Carlton, where she honed her customer service skills, and has since held leadership roles at Nasdaq and Thomson Reuters. Barbara's diverse background in multiple industries equips her with a comprehensive perspective on business strategy and customer engagement.

Barbara`s contact details

mail

******@cloudreach.com

*************@validity.com

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Mark Hastings

Board Member

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