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Ben Bates

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Ben Bates

Vice President Global Customer Support | Aerospike

Reading, England, United Kingdom

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Ben Bates

Summary

Ben Bates is a seasoned Vice President of Global Customer Support with a strong focus on transforming support operations for growing enterprises. With a background in mechanical engineering, he merges technical knowledge with leadership skills to enhance customer satisfaction and retention. Ben has extensive experience in managing global teams and implementing flexible processes that foster efficiency and inclusivity. His strategic approach is complemented by a passion for diversity and fairness in the workplace. Ben's expertise spans various technologies, including big data, cloud computing, and enterprise architecture, making him a well-rounded professional in the tech industry. He is known for his empathetic leadership style, which balances business objectives with team dynamics. Ben's career reflects a commitment to continuous improvement and innovation in customer support services.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Ben Bates

Work Experience

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Vice President Global Customer Support at

Aerospike

March 2023 - Present

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Senior Global Director, Product Operations at

Aerospike

November 2020 - April 2023

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Global Director, Product Operations at

Aerospike

November 2019 - November 2020

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Director, Product Operations, EMEA & APAC at

Aerospike

October 2018 - November 2019

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Senior Manager - EMEA Technical Support at

Delphix

October 2016 - October 2018

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Director at

Delphix

February 2018 - October 2018

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Lead Product Operations Engineer at

Aerospike

October 2015 - October 2016

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Support Team Lead - Northern and Central European Team at

INFORMATICA LIMITED

July 2011 - September 2015

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UK Support Team Lead at

INFORMATICA LIMITED

June 2010 - July 2011

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Senior Technical Support Engineer at

INFORMATICA LIMITED

June 2004 - June 2010

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Project Engineer at

Oracle

October 2002 - June 2004

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DBA at

Oracle

January 2000 - January 2002

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Ben Bates

Education

Brunel University, Meng

January 1995 - January 2000

Frequently Asked Questions about Ben Bates

What is Ben Bates email address?

Ben Bates's primary email address is ***@aerospike.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ben Bates work for?

Ben Bates is a Vice President Global Customer Support at Aerospike, a company specializing in Prepackaged software.

Where Ben Bates graduated from?

Ben Bates holds a degree in Mechanical Engineering from Brunel University.

How can I directly contact Ben Bates?

To contact Ben Bates directly, you can use the email address ***@aerospike.com. Complete contact information is available upon registration with Muraena.

Who is Ben Bates?

Ben Bates is a seasoned Vice President of Global Customer Support with a strong focus on transforming support operations for growing enterprises. With a background in mechanical engineering, he merges technical knowledge with leadership skills to enhance customer satisfaction and retention. Ben has extensive experience in managing global teams and implementing flexible processes that foster efficiency and inclusivity. His strategic approach is complemented by a passion for diversity and fairness in the workplace. Ben's expertise spans various technologies, including big data, cloud computing, and enterprise architecture, making him a well-rounded professional in the tech industry. He is known for his empathetic leadership style, which balances business objectives with team dynamics. Ben's career reflects a commitment to continuous improvement and innovation in customer support services.

Ben`s contact details

mail

***@aerospike.com

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