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Ben Bates
Ben Bates
Vice President Global Customer Support | Aerospike
Reading, England, United Kingdom
Ben Bates
Summary
Ben Bates is a seasoned Vice President of Global Customer Support with a strong focus on transforming support operations for growing enterprises. With a background in mechanical engineering, he merges technical knowledge with leadership skills to enhance customer satisfaction and retention. Ben has extensive experience in managing global teams and implementing flexible processes that foster efficiency and inclusivity. His strategic approach is complemented by a passion for diversity and fairness in the workplace. Ben's expertise spans various technologies, including big data, cloud computing, and enterprise architecture, making him a well-rounded professional in the tech industry. He is known for his empathetic leadership style, which balances business objectives with team dynamics. Ben's career reflects a commitment to continuous improvement and innovation in customer support services.
Ben Bates
Work Experience
Vice President Global Customer Support at
Aerospike
March 2023 - Present
Senior Global Director, Product Operations at
Aerospike
November 2020 - April 2023
Global Director, Product Operations at
Aerospike
November 2019 - November 2020
Director, Product Operations, EMEA & APAC at
Aerospike
October 2018 - November 2019
Senior Manager - EMEA Technical Support at
Delphix
October 2016 - October 2018
Director at
Delphix
February 2018 - October 2018
Lead Product Operations Engineer at
Aerospike
October 2015 - October 2016
Support Team Lead - Northern and Central European Team at
INFORMATICA LIMITED
July 2011 - September 2015
UK Support Team Lead at
INFORMATICA LIMITED
June 2010 - July 2011
Senior Technical Support Engineer at
INFORMATICA LIMITED
June 2004 - June 2010
Project Engineer at
Oracle
October 2002 - June 2004
DBA at
Oracle
January 2000 - January 2002
Ben Bates
Education
Brunel University, Meng
January 1995 - January 2000
Frequently Asked Questions about Ben Bates
What is Ben Bates email address?
Ben Bates's primary email address is ***@aerospike.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ben Bates work for?
Ben Bates is a Vice President Global Customer Support at Aerospike, a company specializing in Prepackaged software.
Where Ben Bates graduated from?
Ben Bates holds a degree in Mechanical Engineering from Brunel University.
How can I directly contact Ben Bates?
To contact Ben Bates directly, you can use the email address ***@aerospike.com. Complete contact information is available upon registration with Muraena.
Who is Ben Bates?
Ben Bates is a seasoned Vice President of Global Customer Support with a strong focus on transforming support operations for growing enterprises. With a background in mechanical engineering, he merges technical knowledge with leadership skills to enhance customer satisfaction and retention. Ben has extensive experience in managing global teams and implementing flexible processes that foster efficiency and inclusivity. His strategic approach is complemented by a passion for diversity and fairness in the workplace. Ben's expertise spans various technologies, including big data, cloud computing, and enterprise architecture, making him a well-rounded professional in the tech industry. He is known for his empathetic leadership style, which balances business objectives with team dynamics. Ben's career reflects a commitment to continuous improvement and innovation in customer support services.
Ben`s contact details
***@aerospike.com
Colleagues
VP of Engineering
VP, Sales Operations & Enablement
Chief Marketing Officer
Board Observer
VP Deployment & Production Engineering
V.P. of Engineering
Vice President, GM - APJ
Vice President North America
North America VP of Enterprise & Strategic Accounts
Chief Technology Officer