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Blake Hines
Blake Hines
VP and General Manager - Customer Experience Practice | Mastech InfoTrellis
United States
Blake Hines
Summary
Blake Hines is an accomplished Vice President and General Manager specializing in Customer Experience at Mastech Infotrellis. With over 25 years of experience in the industry, he has successfully led numerous global customer experience implementations, integrating sales and delivery teams to drive KPI-driven outcomes. His expertise spans agile methodologies, cloud computing, and CRM strategy, showcasing a strong background in both technical and managerial roles. Blake holds certifications in PMP and is recognized as an Oracle RightNow CX Cloud Service Implementation Specialist. He is passionate about leveraging analytics and AI to enhance customer service and field service operations. Beyond his technical skills, Blake's leadership experience and strategic vision have made significant impacts on his clients' businesses. He is known for fostering collaborative environments that encourage innovation and continuous improvement. Blake's educational background in Psychology and Management from Miami University adds a unique perspective to his approach in customer relations and team dynamics.
Blake Hines
Work Experience
VP and General Manager - Customer Experience Practice at
Mastech InfoTrellis
October 2023 - Present
Senior Principal at
Mastech InfoTrellis
May 2009 - Present
Technical Project Manager and Solution Architect at
UL Solutions
February 2008 - February 2009
Project Manager at
Pathfinder Associates
April 2005 - November 2007
Senior Software Engineer - Siebel at
TAP Pharmaceuticals
August 2003 - March 2005
Manager at
InForte s.r.o.
September 1999 - August 2003
Consultant at
NTT DATA, Inc.
July 1998 - September 1999
Blake Hines
Education
Miami University, Ba
January 1994 - January 1998
Frequently Asked Questions about Blake Hines
What is Blake Hines email address?
Blake Hines's primary email address is ***********@mastechinfotrellis.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Blake Hines work for?
Blake Hines is a VP and General Manager - Customer Experience Practice at Mastech InfoTrellis, a company specializing in Prepackaged software.
Where Blake Hines graduated from?
Blake Hines holds a degree in Psychology, Management from Miami University.
How can I directly contact Blake Hines?
To contact Blake Hines directly, you can use the email address ***********@mastechinfotrellis.com. Complete contact information is available upon registration with Muraena.
Who is Blake Hines?
Blake Hines is an accomplished Vice President and General Manager specializing in Customer Experience at Mastech Infotrellis. With over 25 years of experience in the industry, he has successfully led numerous global customer experience implementations, integrating sales and delivery teams to drive KPI-driven outcomes. His expertise spans agile methodologies, cloud computing, and CRM strategy, showcasing a strong background in both technical and managerial roles. Blake holds certifications in PMP and is recognized as an Oracle RightNow CX Cloud Service Implementation Specialist. He is passionate about leveraging analytics and AI to enhance customer service and field service operations. Beyond his technical skills, Blake's leadership experience and strategic vision have made significant impacts on his clients' businesses. He is known for fostering collaborative environments that encourage innovation and continuous improvement. Blake's educational background in Psychology and Management from Miami University adds a unique perspective to his approach in customer relations and team dynamics.
Blake`s contact details
***********@mastechinfotrellis.com
******@amberleaf.net
Colleagues
VP of Technical Sales Engineer
Chief Executive Officer (CEO)
Head - Global Delivery
Senior Vice President
Chief Customer Officer
VP & GM Americas
Vice President, Operations
Senior Vice President
Vice President Customer Experience