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Blane Shields

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Blane Shields

Vice President, Customer Success & Experience | DroneDeploy

San Francisco, California, United States

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Blane Shields

Summary

Blane Shields is an accomplished Vice President of Customer Success at DroneDeploy, leveraging over a decade of experience in customer engagement and business development. With a strong background in account management and strategic partnerships, he leads a global team that supports over 5,500 customers across diverse industries. Blane has a proven track record in driving customer satisfaction and retention through innovative solutions and data-driven insights. His extensive experience in prepackaged software companies like HackerRank has equipped him with the skills to navigate complex business environments and foster cross-functional collaboration. A graduate of Boise State University and Santa Clara University, Blane is committed to continuous learning and professional growth. He is passionate about enhancing customer experiences and believes in the power of technology to transform industries. In addition to his professional pursuits, Blane's early career as a tennis professional reflects his competitive spirit and dedication to excellence.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Blane Shields

Work Experience

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Vice President, Customer Success & Experience at

DroneDeploy

September 2021 - Present

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Vice President, Customer Success & Support at

HackerRank

September 2020 - September 2021

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Director of Customer Success, Americas & EMEA at

HackerRank

January 2018 - September 2020

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Manager, Customer Success Americas at

HackerRank

March 2016 - December 2017

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Business Development & Partnerships at

HackerRank

May 2014 - March 2016

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Manager, Business Development at

TaskRabbit GmbH

January 2014 - May 2014

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Client Relations Manager, TaskRabbit for Business at

TaskRabbit GmbH

April 2012 - December 2013

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Staffing Manager at

Robert Half Canada Inc

May 2011 - April 2012

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Supply Chain Manager at

ios Optics

November 2010 - May 2011

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Tennis Profressional at

ATP Tour

June 2009 - November 2010

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Frequently Asked Questions about Blane Shields

What is Blane Shields email address?

Blane Shields's primary email address is *************@dronedeploy.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Blane Shields work for?

Blane Shields is a Vice President, Customer Success & Experience at DroneDeploy, a company specializing in Prepackaged software.

Where Blane Shields graduated from?

Blane Shields holds a degree in Marketing from Santa Clara University - Leavey School of Business.

How can I directly contact Blane Shields?

To contact Blane Shields directly, you can use the email address *************@dronedeploy.com. Complete contact information is available upon registration with Muraena.

Who is Blane Shields?

Blane Shields is an accomplished Vice President of Customer Success at DroneDeploy, leveraging over a decade of experience in customer engagement and business development. With a strong background in account management and strategic partnerships, he leads a global team that supports over 5,500 customers across diverse industries. Blane has a proven track record in driving customer satisfaction and retention through innovative solutions and data-driven insights. His extensive experience in prepackaged software companies like HackerRank has equipped him with the skills to navigate complex business environments and foster cross-functional collaboration. A graduate of Boise State University and Santa Clara University, Blane is committed to continuous learning and professional growth. He is passionate about enhancing customer experiences and believes in the power of technology to transform industries. In addition to his professional pursuits, Blane's early career as a tennis professional reflects his competitive spirit and dedication to excellence.

Blane`s contact details

mail

*************@dronedeploy.com

Colleagues

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Mike Winn

Founder & CEO

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Nicholas Pilkington

Scout Investor

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Brad King

Chief Revenue Officer (CRO)

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Martin Levesque

VP of Sales AEC

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James Pipe

Chief Product Officer

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Jason Kaska

Vice President of Revenue Operations

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Jeremy Eastwood

VP of Engineering

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