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Bonnie Malone

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Bonnie Malone

Vice President of Customer Success | DebtBook

Charlotte, North Carolina, United States

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Bonnie Malone

Summary

Bonnie Malone is an accomplished Customer Success Leader with over 25 years of experience across various sectors, including public, private equity-backed, and pre-IPO companies. She has a proven track record in scaling Customer Success teams and enhancing customer experiences in fast-paced SaaS environments. Bonnie's expertise spans customer support, onboarding, and professional services, driving significant growth and integration during multiple acquisitions. Her leadership style emphasizes team development and performance optimization, which has been instrumental in her success. Outside of her professional life, Bonnie is a dedicated mother, an FSU alum, and has a passion for baking cookies, showcasing her multifaceted personality.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Bonnie Malone

Work Experience

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Vice President of Customer Success at

DebtBook

October 2023 - Present

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Vice President of Customer Success at

Modernizing Medicine Gastroenterology, Inc.

August 2020 - October 2023

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VP Customer Success at

Validity Inc.

July 2019 - August 2020

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VP, Client Services at

Email Copilot (previously Embarke)

October 2018 - July 2019

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Sr Director (Group Director), Consulting & Knowledge at

Email Copilot (previously Embarke)

May 2016 - September 2018

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Director of Professional Services at

Email Copilot (previously Embarke)

January 2013 - May 2016

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Email Strategy Consultant at

Email Copilot (previously Embarke)

February 2008 - December 2012

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Email Marketing Manager at

Office Depot

March 2006 - February 2008

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Sr Associate Merchant at

Office Depot

July 2003 - March 2006

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Associate Brand Manager at

Office Depot Canada Division

January 2002 - July 2003

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Assistant Buyer at

Office Depot

November 1999 - January 2002

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Bonnie Malone

Education

Florida State University, Bachelor Of Science

January 1997 - January 1999

Frequently Asked Questions about Bonnie Malone

What is Bonnie Malone email address?

Bonnie Malone's primary email address is *************@debtbook.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Bonnie Malone work for?

Bonnie Malone is a Vice President of Customer Success at DebtBook, a company specializing in Security brokers & dealers.

Where Bonnie Malone graduated from?

Bonnie Malone holds a degree in Merchandising from Florida State University.

How can I directly contact Bonnie Malone?

To contact Bonnie Malone directly, you can use the email address *************@debtbook.com. Complete contact information is available upon registration with Muraena.

Who is Bonnie Malone?

Bonnie Malone is an accomplished Customer Success Leader with over 25 years of experience across various sectors, including public, private equity-backed, and pre-IPO companies. She has a proven track record in scaling Customer Success teams and enhancing customer experiences in fast-paced SaaS environments. Bonnie's expertise spans customer support, onboarding, and professional services, driving significant growth and integration during multiple acquisitions. Her leadership style emphasizes team development and performance optimization, which has been instrumental in her success. Outside of her professional life, Bonnie is a dedicated mother, an FSU alum, and has a passion for baking cookies, showcasing her multifaceted personality.

Bonnie`s contact details

mail

*************@debtbook.com

*************@modmed.com

*************@returnpath.com

Colleagues

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Liz Speier

VP of Marketing

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Erik Pelletier

Co-founder & Chief Product Officer

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Tom Wiese

Managing Director Business Development

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Tyler Traudt

Co-Founder & CEO

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Michael Juby

Chief Operating Officer

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