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Brian Freer

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Brian Freer

Vice President, Service Operations | CDPHP

City of Watervliet, New York, United States

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Brian Freer

Summary

Brian Freer is a seasoned executive with extensive experience in service operations within the insurance industry. Currently serving as Vice President of Service Operations at CDPHP, he oversees a large team focused on call center operations and strategic projects. With a career spanning over two decades at CDPHP, Brian has held various leadership roles, demonstrating his ability to drive business process improvements and enhance customer satisfaction. His journey reflects a deep commitment to operational excellence and team management. Brian's educational background in Civil & Public Service from Hudson Valley Community College complements his professional expertise. He is known for fostering employee relations and developing high-performing teams. Outside of work, Brian is passionate about leadership development and staying abreast of emerging technologies that impact the insurance sector.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Brian Freer

Work Experience

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Vice President, Service Operations at

CDPHP

January 2023 - Present

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Vice President, Customer Service at

CDPHP

January 2019 - January 2023

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Director, Provider Services at

CDPHP

January 2011 - January 2019

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Manager, Claims Operations at

CDPHP

January 2010 - January 2011

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Manager, Provider Services at

CDPHP

January 2007 - January 2010

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Supervisor, Member Services at

CDPHP

January 2004 - January 2007

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Quality Analyst, Member Services at

CDPHP

January 2001 - January 2004

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Member Service Representative at

CDPHP

January 1999 - January 2001

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Customer Service Representative at

Empire BlueCross

January 1993 - January 1998

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Brian Freer

Education

Frequently Asked Questions about Brian Freer

What is Brian Freer email address?

Brian Freer's primary email address is ******@nycap.rr.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Brian Freer work for?

Brian Freer is a Vice President, Service Operations at CDPHP, a company specializing in Insurance agents, brokers, & service.

Where Brian Freer graduated from?

Brian Freer holds a degree in Civil & Public Service from Hudson Valley Community College.

How can I directly contact Brian Freer?

To contact Brian Freer directly, you can use the email address ******@nycap.rr.com. Complete contact information is available upon registration with Muraena.

Who is Brian Freer?

Brian Freer is a seasoned executive with extensive experience in service operations within the insurance industry. Currently serving as Vice President of Service Operations at CDPHP, he oversees a large team focused on call center operations and strategic projects. With a career spanning over two decades at CDPHP, Brian has held various leadership roles, demonstrating his ability to drive business process improvements and enhance customer satisfaction. His journey reflects a deep commitment to operational excellence and team management. Brian's educational background in Civil & Public Service from Hudson Valley Community College complements his professional expertise. He is known for fostering employee relations and developing high-performing teams. Outside of work, Brian is passionate about leadership development and staying abreast of emerging technologies that impact the insurance sector.

Brian`s contact details

mail

******@nycap.rr.com

***********@cdphp.com

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