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Brian Kielian

Brian Kielian

Chief Operating Officer | VMS BioMarketing

United States

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Brian Kielian

Summary

Brian Kielian is a seasoned Chief Operating Officer with over 18 years of experience in customer success and operations across various industries, including FinTech and SaaS. He has a proven track record of leading diverse teams to achieve strategic business objectives while enhancing customer experience. Brian excels in integrating technology with operations, having spearheaded multiple initiatives that leverage analytics and cloud solutions to optimize performance and cost-efficiency. Known for his innovative approach, he has successfully managed substantial budgets and led significant operational transformations in high-growth environments. His expertise extends to international business expansion, workforce management, and quality program management. Brian's leadership style emphasizes team development and cross-functional collaboration, making him a valuable asset in any organization striving for excellence in customer service and operational efficiency.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Brian Kielian

Work Experience

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Chief Operating Officer at

VMS BioMarketing

December 2022 - Present

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Senior Vice President - Customer Experience Center at

VMS BioMarketing

August 2022 - December 2022

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Head of Customer Experience at

Spruce

September 2021 - July 2022

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Senior Vice President of Customer Support at

Inflection (a Checkr company)

August 2020 - September 2021

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Vice President Customer Operations at

Affirm

August 2018 - July 2020

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Senior Vice President Operations at

Inflection (a Checkr company)

March 2015 - August 2018

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Chief Operating Officer at

Energy Pioneer Solutions

October 2012 - March 2015

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Senior Vice President, Strategic Services at

TPG, Inc.

January 2009 - October 2012

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PayPal & eBay - VP, Global Customer Support & Operations Planning at

PayPal

January 2008 - November 2008

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PayPal & eBay - Vice President, Consumer & International Operations at

PayPal

March 2006 - March 2008

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PayPal & eBay - Vice President, Global Operations Support at

PayPal

February 2002 - March 2006

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Brian Kielian

Education

University of Nebraska-Lincoln, Bachelor Of Science Degree In Business Administration

Frequently Asked Questions about Brian Kielian

What is Brian Kielian email address?

Brian Kielian's primary email address is *************@vmsbiomarketing.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Brian Kielian work for?

Brian Kielian is a Chief Operating Officer at VMS BioMarketing, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Brian Kielian graduated from?

Brian Kielian holds a degree in Business & Marketing from University of Nebraska-Lincoln.

How can I directly contact Brian Kielian?

To contact Brian Kielian directly, you can use the email address *************@vmsbiomarketing.com. Complete contact information is available upon registration with Muraena.

Who is Brian Kielian?

Brian Kielian is a seasoned Chief Operating Officer with over 18 years of experience in customer success and operations across various industries, including FinTech and SaaS. He has a proven track record of leading diverse teams to achieve strategic business objectives while enhancing customer experience. Brian excels in integrating technology with operations, having spearheaded multiple initiatives that leverage analytics and cloud solutions to optimize performance and cost-efficiency. Known for his innovative approach, he has successfully managed substantial budgets and led significant operational transformations in high-growth environments. His expertise extends to international business expansion, workforce management, and quality program management. Brian's leadership style emphasizes team development and cross-functional collaboration, making him a valuable asset in any organization striving for excellence in customer service and operational efficiency.

Brian`s contact details

mail

*************@vmsbiomarketing.com

********@inflection.com

********@iquest.net

Colleagues

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Mike Young

Chief Technology Officer

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Neal Rothermel

CEO Advisory Board Member

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Chris Irick

Executive Director of Finance

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Marcy Adams

VP / GM Field Team Networks

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Josh Konetzni

SVP and Head of Business Development

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Jennifer Stephenson

Vice President

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Jennifer Wilson

Chief Financial Officer

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Valerie Kinman

Vice President, Business Operations, Compliance & Training

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