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Britney Semmens

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Britney Semmens

Vice President, Customer Experience Center of Excellence | QGenda

Atlanta, Georgia, United States

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Britney Semmens

Summary

Britney Semmens is a seasoned executive with a robust background in customer experience and operational leadership, currently serving as Vice President at Qgenda. With a degree in Biomedical Engineering from Vanderbilt University, she has effectively transitioned her technical expertise into the customer service sector, specifically within the healthcare technology industry. Britney has demonstrated a consistent ability to drive customer success and enhance service delivery through strategic initiatives and innovative solutions. Her experience spans multiple leadership roles at Qgenda, showcasing her commitment to optimizing customer interactions. Beyond her professional achievements, she is known for her critical thinking and data analysis skills, which she leverages to inform decision-making processes. Britney's passion for leadership development and event planning reflects her dedication to fostering team growth and engagement. She is also an advocate for using technology to improve service efficiency and customer satisfaction.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Britney Semmens

Work Experience

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Vice President, Customer Experience Center of Excellence at

QGenda

September 2022 - Present

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Vice President, Customer Success Operations at

QGenda

January 2020 - October 2022

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Director, Customer Success at

QGenda

January 2017 - January 2020

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Implementation Team Lead at

QGenda

January 2016 - January 2017

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Senior Implementation Consultant at

QGenda

January 2015 - December 2015

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Software Consultant at

QGenda

July 2013 - December 2014

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Sales Associate at

EDIT by Elaine Turner

November 2012 - May 2013

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Research Assistant at

Vanderbilt University

January 2012 - December 2012

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Sales Associate at

Bath & Body Works

June 2010 - August 2011

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Branch Manager at

Ivy Insiders

April 2011 - August 2011

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Customer Service Associate at

JCPenney

August 2007 - January 2008

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Britney Semmens

Education

Vanderbilt University, Bachelor Of Engineering, Cum Laude

January 2009 - January 2013

Frequently Asked Questions about Britney Semmens

What is Britney Semmens email address?

Britney Semmens's primary email address is ***************@qgenda.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Britney Semmens work for?

Britney Semmens is a Vice President, Customer Experience Center of Excellence at QGenda, a company specializing in Computer Systems Design & Related Services.

Where Britney Semmens graduated from?

Britney Semmens holds a degree in Biomedical Engineering, Spanish from Vanderbilt University.

How can I directly contact Britney Semmens?

To contact Britney Semmens directly, you can use the email address ***************@qgenda.com. Complete contact information is available upon registration with Muraena.

Who is Britney Semmens?

Britney Semmens is a seasoned executive with a robust background in customer experience and operational leadership, currently serving as Vice President at Qgenda. With a degree in Biomedical Engineering from Vanderbilt University, she has effectively transitioned her technical expertise into the customer service sector, specifically within the healthcare technology industry. Britney has demonstrated a consistent ability to drive customer success and enhance service delivery through strategic initiatives and innovative solutions. Her experience spans multiple leadership roles at Qgenda, showcasing her commitment to optimizing customer interactions. Beyond her professional achievements, she is known for her critical thinking and data analysis skills, which she leverages to inform decision-making processes. Britney's passion for leadership development and event planning reflects her dedication to fostering team growth and engagement. She is also an advocate for using technology to improve service efficiency and customer satisfaction.

Britney`s contact details

mail

***************@qgenda.com

Colleagues

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Harris Sharif

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Taylor Bronikowski

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Kristen Wylie

Vice President, Product Marketing

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Lindsey Klein

Chief Strategy Officer (CSO)

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Chris Seaman

Vice President, Enterprise Sales

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Brad Lochman

Chief Sales Officer (CSO)

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John Cunningham

Senior Vice President Of Technology

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