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Britta Bahlmann
Britta Bahlmann
VP Customer Centricity & Service Management | OTTO
Hamburg, Germany
Britta Bahlmann
Summary
Britta Bahlmann is a dynamic VP of Customer Centricity & Service Management at Otto, with a rich background in transformation leadership across various industries. With a strong foundation in psychology, she brings a unique perspective to customer-centric strategies, emphasizing the importance of human factors in technology-driven environments. Britta is known for her ability to drive digital transformation initiatives and optimize processes to enhance customer experiences. Her career spans multiple leadership roles where she has successfully managed change and innovation in both retail and digital spaces. She is passionate about fostering a culture of continuous improvement and leveraging data to inform strategic decisions. Britta's diverse experience across countries and sectors equips her with a global outlook on business challenges. She thrives on tackling new challenges and applying her extensive knowledge to create impactful solutions.
Britta Bahlmann
Work Experience
VP Customer Centricity & Service Management at
OTTO
February 2023 - Present
Projektlead (NEW) - Deputy Transformation Officer of Otto at
OTTO
November 2021 - February 2023
Chief Transformation Officer at
FGH (Freemans Grattan Holdings)
July 2020 - November 2021
Chief Digital Officer (CDO) at
FGH (Freemans Grattan Holdings)
July 2019 - November 2021
Business Unit Director Direct Brands at
Fgh
March 2011 - July 2019
Head of Merchandising at
Schwab Versand Hanau
October 2007 - February 2011
Head of Commercial Finance at
Schwab Versand Hanau
January 2005 - September 2007
Engagement Manager Inhouse Management Consulting at
C-Connect
March 2002 - December 2004
Consultant Inhouse Management Consulting at
C-Connect
May 1999 - February 2002
Britta Bahlmann
Education
University of Koblenz and Landau, Diplom
January 1999
Technische Universität Braunschweig, Vordiplom (Today Comparable With Bachelor Degree)
January 1995
Gymnasium am Fredenberg/ Salzgitter, Abitur (General Qualification For University Entrance) 1.6
January 1993
Frequently Asked Questions about Britta Bahlmann
What is Britta Bahlmann email address?
Britta Bahlmann's primary email address is ***************@otto.de. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Britta Bahlmann work for?
Britta Bahlmann is a VP Customer Centricity & Service Management at OTTO, a company specializing in Catalog & mail-order houses.
Where Britta Bahlmann graduated from?
Britta Bahlmann holds a degree in Diplom Psychologe (Today Comparable With A Master In Psychology) from University of Koblenz and Landau.
How can I directly contact Britta Bahlmann?
To contact Britta Bahlmann directly, you can use the email address ***************@otto.de. Complete contact information is available upon registration with Muraena.
Who is Britta Bahlmann?
Britta Bahlmann is a dynamic VP of Customer Centricity & Service Management at Otto, with a rich background in transformation leadership across various industries. With a strong foundation in psychology, she brings a unique perspective to customer-centric strategies, emphasizing the importance of human factors in technology-driven environments. Britta is known for her ability to drive digital transformation initiatives and optimize processes to enhance customer experiences. Her career spans multiple leadership roles where she has successfully managed change and innovation in both retail and digital spaces. She is passionate about fostering a culture of continuous improvement and leveraging data to inform strategic decisions. Britta's diverse experience across countries and sectors equips her with a global outlook on business challenges. She thrives on tackling new challenges and applying her extensive knowledge to create impactful solutions.
Britta`s contact details
***************@otto.de
Colleagues
VP Advertising Services Otto GmbH & Co KG)
Produktmanagement
Vice President IT Marketplace
Vice President Brand & Advertising
Direktor/VP Marktplatz/Marketplace
Direktor / VP Strategy & Sustainability | OTTO - Start up seit 1949 | Ex-BCG
Managing Director
vice president
Vice President Logistic Management
Direktor / VP Consumer Interactions