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Bronwyn Erasmus
Bronwyn Erasmus
Vice President of Service Excellence | AvidXchange, Inc.
Charlotte, North Carolina, United States
Bronwyn Erasmus
Summary
Bronwyn Erasmus is a dynamic Vice President of Service Excellence at AvidXchange, Inc., with a strong foundation in agile methodologies and business process improvement. With over a decade of experience in custom computer programming services, Bronwyn has honed her skills in customer experience and operational efficiency, demonstrating a unique ability to lead high-performance teams. Her strategic mindset is complemented by a hands-on approach to problem-solving, making her an asset in fast-paced environments. Bronwyn's career trajectory includes impactful roles at Tesla and eBay, where she drove significant improvements in service operations and customer satisfaction. She holds a degree in Industrial & Systems Engineering from Texas A&M University, which underpins her analytical thinking and process-oriented mindset. Recognized for her leadership, she has received multiple awards, including the Avidxcellence awards, showcasing her commitment to excellence. Bronwyn's passion for innovation and customer-centric service continues to shape her professional journey.
Bronwyn Erasmus
Work Experience
Vice President of Service Excellence at
AvidXchange, Inc.
April 2023 - Present
Vice President of Process & Change Delivery at
AvidXchange, Inc.
October 2022 - April 2023
Sr. Director of Process & Change Delivery at
AvidXchange, Inc.
March 2021 - October 2022
Sr. Director of Supplier Payment Operations at
AvidXchange, Inc.
September 2020 - March 2021
Director of Supplier Payment Operations at
AvidXchange, Inc.
March 2020 - September 2020
Sr. Strategic Program Manager, Supplier Transformation at
AvidXchange, Inc.
February 2019 - March 2020
Chief of Staff, Global Service Operations at
Tesla
June 2018 - January 2019
Global Manager of Social & Executive Escalations and Utah Site Leader at
Tesla
November 2017 - June 2018
Global Sr. Project Manager & B2C Initiative Partner at
eBay
February 2017 - November 2017
Project Manager, Global Customer Experience at
eBay
March 2016 - February 2017
Global Service Design Manager, Sell, Office of the President & Social Media at
eBay
November 2015 - March 2016
Senior Team Leader, Office of the President, North America at
eBay
February 2015 - November 2015
Senior Team Leader, Risk at
eBay
August 2013 - February 2015
Training Team Leader, Risk, Policy, and eBay Buyer Protection at
eBay
July 2012 - August 2013
Training & Coaching Team Leader, Fraud & Risk at
eBay
November 2011 - July 2012
Training & Coaching Team Leader, Top Customer Care at
eBay
December 2010 - November 2011
Top Customer Care Team Leader at
eBay
December 2009 - December 2010
Top Customer Care Lead at
eBay
July 2009 - November 2009
Top Customer Care Representative at
eBay
December 2008 - June 2009
PowerSeller/Stores Customer Service Representative at
eBay
October 2008 - December 2008
Trust & Safety Customer Service Representative at
eBay
June 2008 - October 2008
Bronwyn Erasmus
Education
Texas A&M University, Industrial & Systems Engineering
January 2006 - January 2008
Frequently Asked Questions about Bronwyn Erasmus
What is Bronwyn Erasmus email address?
Bronwyn Erasmus's primary email address is ********@avidxchange.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Bronwyn Erasmus work for?
Bronwyn Erasmus is a Vice President of Service Excellence at AvidXchange, Inc., a company specializing in Prepackaged software.
Where Bronwyn Erasmus graduated from?
Bronwyn Erasmus holds a degree in from Texas A&M University.
How can I directly contact Bronwyn Erasmus?
To contact Bronwyn Erasmus directly, you can use the email address ********@avidxchange.com. Complete contact information is available upon registration with Muraena.
Who is Bronwyn Erasmus?
Bronwyn Erasmus is a dynamic Vice President of Service Excellence at AvidXchange, Inc., with a strong foundation in agile methodologies and business process improvement. With over a decade of experience in custom computer programming services, Bronwyn has honed her skills in customer experience and operational efficiency, demonstrating a unique ability to lead high-performance teams. Her strategic mindset is complemented by a hands-on approach to problem-solving, making her an asset in fast-paced environments. Bronwyn's career trajectory includes impactful roles at Tesla and eBay, where she drove significant improvements in service operations and customer satisfaction. She holds a degree in Industrial & Systems Engineering from Texas A&M University, which underpins her analytical thinking and process-oriented mindset. Recognized for her leadership, she has received multiple awards, including the Avidxcellence awards, showcasing her commitment to excellence. Bronwyn's passion for innovation and customer-centric service continues to shape her professional journey.
Bronwyn`s contact details
********@avidxchange.com
********@ebay.com
Colleagues
General Counsel, Senior Vice President
VP RevOps & GTM Strategy
Chief Of Staff
Senior Product Manager
VP, Information Security
Executive Business Partner supporting the COO & Operations
VP Product Management
Vice President of Talent Development & Talent Acquisition
Senior Vice President of Relationship Management
SVP of Marketing