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Bruce Newton

Bruce Newton

VP, Member Experience and Operations | Hanscom Federal Credit Union

Bellingham, Massachusetts, United States

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Bruce Newton

Summary

Bruce Newton is an accomplished VP of Member Experience and Operations with a strong track record in enhancing customer satisfaction and operational efficiency. He has a diverse background in managing customer service teams across various industries, including credit unions and manufacturing. Bruce excels in process improvement initiatives that drive profitability and competitive advantage. His leadership style emphasizes team building and fostering a culture of excellence. With extensive experience in budget management and analytics, he is adept at aligning operational strategies with organizational goals. Bruce's commitment to employee development and training has consistently resulted in high-performing teams. He is known for his strategic vision and ability to implement effective customer retention strategies. With a career spanning over two decades, Bruce has built a reputation for delivering results in fast-paced environments.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Bruce Newton

Work Experience

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VP, Member Experience and Operations at

Hanscom Federal Credit Union

May 2022 - Present

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VP of Call Center at

Merrimack Valley Credit Union

November 2016 - April 2020

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Technical Support Manager at

KiddeFenwal

August 2015 - November 2016

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Customer Service Manager at

PFERD LIMITED

January 2013 - July 2015

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Customer Service Manager at

Eversave

April 2011 - August 2012

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Education Registration Supervisor at

Cognos

April 2007 - September 2009

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Customer Service Manager at

Lifeline Systems

March 1994 - August 2003

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Frequently Asked Questions about Bruce Newton

What is Bruce Newton email address?

Bruce Newton's primary email address is *******@hfcu.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Bruce Newton work for?

Bruce Newton is a VP, Member Experience and Operations at Hanscom Federal Credit Union, a company specializing in Depository Credit Intermediation.

How can I directly contact Bruce Newton?

To contact Bruce Newton directly, you can use the email address *******@hfcu.org. Complete contact information is available upon registration with Muraena.

Who is Bruce Newton?

Bruce Newton is an accomplished VP of Member Experience and Operations with a strong track record in enhancing customer satisfaction and operational efficiency. He has a diverse background in managing customer service teams across various industries, including credit unions and manufacturing. Bruce excels in process improvement initiatives that drive profitability and competitive advantage. His leadership style emphasizes team building and fostering a culture of excellence. With extensive experience in budget management and analytics, he is adept at aligning operational strategies with organizational goals. Bruce's commitment to employee development and training has consistently resulted in high-performing teams. He is known for his strategic vision and ability to implement effective customer retention strategies. With a career spanning over two decades, Bruce has built a reputation for delivering results in fast-paced environments.

Bruce`s contact details

mail

*******@hfcu.org

Colleagues

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Sam Saad

Chief Credit Officer

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Cbcp Sean Kiley Crma Cuce

Senior Vice President Risk Management

Paul Marotta

Chairman of the Board

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Tammy Garcia

VP Area Manager

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Peter Rice

Chief Executive Officer

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Tammy Ballard

VP Consumer Loan Operations

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Michael Feola

Senior Vice President, IT Operations and Infrastructure

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Kristine Pender

Chief People & Culture Officer

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Michele Hart

Chief Member Experience Officer

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