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Caroline Shipps
Caroline Shipps
Vice President, Operations Strategy and Hospitality | UBS Arena
Elmont, New York, United States
Caroline Shipps
Summary
Caroline Shipps is an accomplished professional with extensive experience in operations strategy and hospitality, particularly within the sports and entertainment sectors. Currently serving as Vice President of Operations Strategy at UBS Arena, she has a proven track record in enhancing customer engagement and retention strategies. Her background includes leadership roles with the New York Islanders and Chicago Cubs, where she excelled in delivering exceptional client experiences and managing high-revenue operations. Caroline's expertise spans account management, event planning, and team management, making her a skilled multi-tasker in dynamic environments. She holds a Bachelor’s Degree in Communication and Marketing from Miami University and has completed the Emerging Leaders Program at Northwestern University. Caroline is passionate about fostering innovation and sustainability in her field, positioning her as a forward-thinking leader in the industry.
Caroline Shipps
Work Experience
Vice President, Operations Strategy and Hospitality at
UBS Arena
January 2024 - Present
Vice President, Premium and Member Service at
UBS Arena
July 2021 - January 2024
Vice President, Premium and Member Service at
New York Islanders
July 2021 - January 2024
Assistant Director, Premier Service at
Chicago Cubs
July 2018 - July 2021
Manager, Premier Service at
Chicago Cubs
August 2014 - July 2018
Supervisor, Premium Services at
Los Angeles Dodgers
November 2011 - July 2014
Coordinator, Premium Services at
Los Angeles Dodgers
March 2010 - October 2011
Premium Seating and Services Intern at
Cincinnati Reds
January 2009 - February 2010
Promotions Coordinator, Miami University Athletic Department at
Miami University
November 2006 - December 2008
Promotional Events Intern at
Cincinnati Reds
March 2008 - October 2008
Merchandise Associate at
State College Spikes Baseball
May 2006 - June 2007
Media Relations Assistant at
Miami University
September 2006 - May 2007
Caroline Shipps
Education
January 2016 - January 2018
Miami University, Bachelor’s Degree
January 2005 - January 2009
Frequently Asked Questions about Caroline Shipps
What is Caroline Shipps email address?
Caroline Shipps's primary email address is ***************@newyorkislanders.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Caroline Shipps work for?
Caroline Shipps is a Vice President, Operations Strategy and Hospitality at UBS Arena, a company specializing in Performing Arts Companies.
Where Caroline Shipps graduated from?
Caroline Shipps holds a degree in Emerging Leaders Program from Northwestern University.
How can I directly contact Caroline Shipps?
To contact Caroline Shipps directly, you can use the email address ***************@newyorkislanders.com. Complete contact information is available upon registration with Muraena.
Who is Caroline Shipps?
Caroline Shipps is an accomplished professional with extensive experience in operations strategy and hospitality, particularly within the sports and entertainment sectors. Currently serving as Vice President of Operations Strategy at UBS Arena, she has a proven track record in enhancing customer engagement and retention strategies. Her background includes leadership roles with the New York Islanders and Chicago Cubs, where she excelled in delivering exceptional client experiences and managing high-revenue operations. Caroline's expertise spans account management, event planning, and team management, making her a skilled multi-tasker in dynamic environments. She holds a Bachelor’s Degree in Communication and Marketing from Miami University and has completed the Emerging Leaders Program at Northwestern University. Caroline is passionate about fostering innovation and sustainability in her field, positioning her as a forward-thinking leader in the industry.
Caroline`s contact details
***************@newyorkislanders.com
***************@ubsarena.com
Colleagues
Vice President, Financial Planning & Analysis
Member
Vice President Security
Vice President
Vice President, Event Operations