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Caroline Shipps

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Caroline Shipps

Vice President, Operations Strategy and Hospitality | UBS Arena

Elmont, New York, United States

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Caroline Shipps

Summary

Caroline Shipps is an accomplished professional with extensive experience in operations strategy and hospitality, particularly within the sports and entertainment sectors. Currently serving as Vice President of Operations Strategy at UBS Arena, she has a proven track record in enhancing customer engagement and retention strategies. Her background includes leadership roles with the New York Islanders and Chicago Cubs, where she excelled in delivering exceptional client experiences and managing high-revenue operations. Caroline's expertise spans account management, event planning, and team management, making her a skilled multi-tasker in dynamic environments. She holds a Bachelor’s Degree in Communication and Marketing from Miami University and has completed the Emerging Leaders Program at Northwestern University. Caroline is passionate about fostering innovation and sustainability in her field, positioning her as a forward-thinking leader in the industry.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Caroline Shipps

Work Experience

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Vice President, Operations Strategy and Hospitality at

UBS Arena

January 2024 - Present

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Vice President, Premium and Member Service at

UBS Arena

July 2021 - January 2024

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Vice President, Premium and Member Service at

New York Islanders

July 2021 - January 2024

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Assistant Director, Premier Service at

Chicago Cubs

July 2018 - July 2021

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Manager, Premier Service at

Chicago Cubs

August 2014 - July 2018

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Supervisor, Premium Services at

Los Angeles Dodgers

November 2011 - July 2014

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Coordinator, Premium Services at

Los Angeles Dodgers

March 2010 - October 2011

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Premium Seating and Services Intern at

Cincinnati Reds

January 2009 - February 2010

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Promotions Coordinator, Miami University Athletic Department at

Miami University

November 2006 - December 2008

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Promotional Events Intern at

Cincinnati Reds

March 2008 - October 2008

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Merchandise Associate at

State College Spikes Baseball

May 2006 - June 2007

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Media Relations Assistant at

Miami University

September 2006 - May 2007

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Caroline Shipps

Education

Northwestern University

January 2016 - January 2018

Miami University, Bachelor’s Degree

January 2005 - January 2009

Frequently Asked Questions about Caroline Shipps

What is Caroline Shipps email address?

Caroline Shipps's primary email address is ***************@newyorkislanders.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Caroline Shipps work for?

Caroline Shipps is a Vice President, Operations Strategy and Hospitality at UBS Arena, a company specializing in Performing Arts Companies.

Where Caroline Shipps graduated from?

Caroline Shipps holds a degree in Emerging Leaders Program from Northwestern University.

How can I directly contact Caroline Shipps?

To contact Caroline Shipps directly, you can use the email address ***************@newyorkislanders.com. Complete contact information is available upon registration with Muraena.

Who is Caroline Shipps?

Caroline Shipps is an accomplished professional with extensive experience in operations strategy and hospitality, particularly within the sports and entertainment sectors. Currently serving as Vice President of Operations Strategy at UBS Arena, she has a proven track record in enhancing customer engagement and retention strategies. Her background includes leadership roles with the New York Islanders and Chicago Cubs, where she excelled in delivering exceptional client experiences and managing high-revenue operations. Caroline's expertise spans account management, event planning, and team management, making her a skilled multi-tasker in dynamic environments. She holds a Bachelor’s Degree in Communication and Marketing from Miami University and has completed the Emerging Leaders Program at Northwestern University. Caroline is passionate about fostering innovation and sustainability in her field, positioning her as a forward-thinking leader in the industry.

Caroline`s contact details

mail

***************@newyorkislanders.com

***************@ubsarena.com

Colleagues

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Ruba Minhas

Vice President, Financial Planning & Analysis

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Dennis Dequatro

Vice President Security

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Kevin Becker

Vice President

Joe Giarraputo

Vice President, Event Operations

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