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Casey Silcox

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Casey Silcox

SVP of Customer Success | PlayOn Sports

Atlanta, Georgia, United States

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Casey Silcox

Summary

Casey Silcox is a seasoned leader in customer success with over 15 years of experience in the software industry, transitioning from retail to enterprise-level solutions. With a strong focus on customer relationships and business efficiency, Casey has successfully led teams across various organizations, including PlayOn Sports and Sage. His expertise spans account management, agile methodologies, and business intelligence, making him a valuable asset in any technology-driven environment. Casey's pragmatic decision-making approach has allowed him to simplify complex technology challenges while driving strategic business development. He is passionate about transforming customer support into a proactive, success-driven model, enhancing overall client satisfaction. Casey holds a Bachelor of Business Administration in Management Information Systems from the University of Georgia, which complements his extensive professional background. His leadership style emphasizes collaboration and continuous improvement, ensuring that customer needs are met with excellence.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Casey Silcox

Work Experience

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SVP of Customer Success at

PlayOn Sports

May 2023 - Present

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Vice President of Customer Success at

PlayOn Sports

July 2022 - Present

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Vice President of Customer Success at

PlayOn Sports

July 2021 - Present

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Senior Manager Customer Success at

Sage

February 2020 - July 2021

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Manager, Customer Success and Services at

Sage

April 2015 - February 2020

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Manager, Technical Account Management (Outdoors) at

ACTIVE Network

September 2014 - March 2015

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Manager, Technical Support (Ski & Attractions / Government) at

ACTIVE Network

February 2013 - August 2014

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Sr. Technical Account Manager at

The Active Network

November 2011 - February 2013

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Sr. Technical Relationship Manager at

Resort Technology Partners (RTP)

May 2009 - November 2011

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Director of Support at

Resort Technology Partners (RTP)

September 2005 - May 2009

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Support Analyst / Implementation Specialist at

Resort Technology Partners (RTP)

October 2003 - August 2005

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Casey Silcox

Education

Terry College of Business, Bachelor Of Business Administration (Bba)

January 1997 - January 2001

Frequently Asked Questions about Casey Silcox

What is Casey Silcox email address?

Casey Silcox's primary email address is ************@playonsports.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Casey Silcox work for?

Casey Silcox is a SVP of Customer Success at PlayOn Sports, a company specializing in Prepackaged software.

Where Casey Silcox graduated from?

Casey Silcox holds a degree in Management Information Systems, General from Terry College of Business.

How can I directly contact Casey Silcox?

To contact Casey Silcox directly, you can use the email address ************@playonsports.com. Complete contact information is available upon registration with Muraena.

Who is Casey Silcox?

Casey Silcox is a seasoned leader in customer success with over 15 years of experience in the software industry, transitioning from retail to enterprise-level solutions. With a strong focus on customer relationships and business efficiency, Casey has successfully led teams across various organizations, including PlayOn Sports and Sage. His expertise spans account management, agile methodologies, and business intelligence, making him a valuable asset in any technology-driven environment. Casey's pragmatic decision-making approach has allowed him to simplify complex technology challenges while driving strategic business development. He is passionate about transforming customer support into a proactive, success-driven model, enhancing overall client satisfaction. Casey holds a Bachelor of Business Administration in Management Information Systems from the University of Georgia, which complements his extensive professional background. His leadership style emphasizes collaboration and continuous improvement, ensuring that customer needs are met with excellence.

Casey`s contact details

mail

************@playonsports.com

************@sage.com

************@gofan.co

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Liz Pastor

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Eric Gutierrez

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Kealy Hartman

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Chris Shidler

Vice President Advertising & Sponsorships at Playon

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Lynne Green

Senior Vice President Product Management

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