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Cathleen Doorenbosch
Cathleen Doorenbosch
Vice President, Customer Care Operations | Bumble Inc.
Amsterdam, North Holland, Netherlands
Cathleen Doorenbosch
Summary
Cathleen Doorenbosch is a seasoned executive with extensive experience in customer care operations and business process improvement. Currently serving as Vice President of Customer Care Operations at Bumble, she excels in developing customer experience strategies that drive satisfaction and loyalty. With a strong background in change management and leadership, Cathleen has a proven track record of enhancing operational effectiveness across various industries. Her previous roles at Deliveroo and Prometric highlight her ability to lead large teams and implement innovative solutions that significantly improve customer retention and operational efficiency. Cathleen's educational foundation in international business and an MBA further complements her strategic approach to business challenges. Known for her talent development strategies, she is a natural leader who inspires high performance in her teams. Her passion for customer-centric initiatives positions her as a key player in shaping the future of customer care in the tech industry.
Cathleen Doorenbosch
Work Experience
Vice President, Customer Care Operations at
Bumble Inc.
August 2022 - Present
Vice President, Customer Experience at
Pollen
May 2021 - July 2022
Global Director of Customer Care Operations at
Deliveroo
January 2020 - May 2021
Director of Service UKI / Europe at
Deliveroo
June 2019 - December 2019
Head of Shared Services - Benelux and France at
Deliveroo
August 2018 - May 2019
Performance Culture and Talent Development at
Apple
July 2016 - July 2018
Director Of Global Customer Care Operations at
Prometric
January 2012 - January 2016
Director APAC Contact Center Operations at
Prometric
January 2009 - January 2011
Contact Center Manager / Intl CC Project Manager at
Prometric
January 2003 - March 2008
Cathleen Doorenbosch
Education
University of Lincoln, Master Of Business Administration - Mba
January 1999 - January 2001
Flinders University, Bachelor Of International Business
January 1996 - January 1999
Frequently Asked Questions about Cathleen Doorenbosch
What is Cathleen Doorenbosch email address?
Cathleen Doorenbosch's primary email address is ************@bumble.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Cathleen Doorenbosch work for?
Cathleen Doorenbosch is a Vice President, Customer Care Operations at Bumble Inc., a company specializing in Management, Scientific, & Technical Consulting Services.
Where Cathleen Doorenbosch graduated from?
Cathleen Doorenbosch holds a degree in from University of Lincoln.
How can I directly contact Cathleen Doorenbosch?
To contact Cathleen Doorenbosch directly, you can use the email address ************@bumble.com. Complete contact information is available upon registration with Muraena.
Who is Cathleen Doorenbosch?
Cathleen Doorenbosch is a seasoned executive with extensive experience in customer care operations and business process improvement. Currently serving as Vice President of Customer Care Operations at Bumble, she excels in developing customer experience strategies that drive satisfaction and loyalty. With a strong background in change management and leadership, Cathleen has a proven track record of enhancing operational effectiveness across various industries. Her previous roles at Deliveroo and Prometric highlight her ability to lead large teams and implement innovative solutions that significantly improve customer retention and operational efficiency. Cathleen's educational foundation in international business and an MBA further complements her strategic approach to business challenges. Known for her talent development strategies, she is a natural leader who inspires high performance in her teams. Her passion for customer-centric initiatives positions her as a key player in shaping the future of customer care in the tech industry.
Cathleen`s contact details
************@bumble.com
Colleagues
Sr. Executive Associate to the Founder and Executive Chair at Bumble
Chief Executive Officer
Vice President of Investor Relations
Chief Of Staff
Vice President
VP, Creative