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Ccue Char Sears

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Ccue Char Sears

Vice President, MX & Product Management | Unitus Community Credit Union

Portland, Oregon, United States

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Ccue Char Sears

Summary

Ccue Char Sears is a dynamic leader with extensive experience in the monetary authorities sector, particularly within credit unions. Currently serving as Vice President of Member Experience and Product Management at Unitus Community Credit Union, she focuses on payment strategy, digital transformation, and experience design. Char is passionate about fostering positive energy and facilitating personal and professional growth through her coaching and development initiatives. With a strong background in customer experience and digital strategy, she has successfully led teams to enhance member engagement and satisfaction. Her innovative approach has resulted in significant improvements in service delivery metrics and member onboarding processes. Char's commitment to a human-centric approach ensures that technology and processes align with the needs of members, driving sustainable growth. An advocate for continuous improvement, she thrives on collaboration and the exchange of ideas to elevate customer experiences across the organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Ccue Char Sears

Work Experience

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Vice President, MX & Product Management at

Unitus Community Credit Union

July 2023 - Present

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Assistant Vice President, Member Experience at

Unitus Community Credit Union

November 2021 - July 2023

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Assistant Vice President & Remote Experience Manager at

Unitus Community Credit Union

March 2019 - November 2021

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Contact Center Director at

Unitus Community Credit Union

September 2017 - March 2019

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Branch Manager at

Unitus Community Credit Union

March 2010 - September 2017

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Assistant Branch Manager & Business Development at

Unitus Community Credit Union

November 2006 - March 2010

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Senior Member Advocate/Member Consultant at

Unitus Community Credit Union

September 2004 - November 2006

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Ccue Char Sears

Education

Pomona College, Western Cuna Management School

January 2021 - January 2023

Portland State University, Cepe Program: Hr Management Certificate December 2017

January 2017 - January 2017

Mt. Hood Community College

January 2002 - January 2004

Frequently Asked Questions about Ccue Char Sears

What is Ccue Char Sears email address?

Ccue Char Sears's primary email address is ******@unitusccu.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ccue Char Sears work for?

Ccue Char Sears is a Vice President, MX & Product Management at Unitus Community Credit Union, a company specializing in Functions related to depository banking.

Where Ccue Char Sears graduated from?

Ccue Char Sears holds a degree in from Pomona College.

How can I directly contact Ccue Char Sears?

To contact Ccue Char Sears directly, you can use the email address ******@unitusccu.com. Complete contact information is available upon registration with Muraena.

Who is Ccue Char Sears?

Ccue Char Sears is a dynamic leader with extensive experience in the monetary authorities sector, particularly within credit unions. Currently serving as Vice President of Member Experience and Product Management at Unitus Community Credit Union, she focuses on payment strategy, digital transformation, and experience design. Char is passionate about fostering positive energy and facilitating personal and professional growth through her coaching and development initiatives. With a strong background in customer experience and digital strategy, she has successfully led teams to enhance member engagement and satisfaction. Her innovative approach has resulted in significant improvements in service delivery metrics and member onboarding processes. Char's commitment to a human-centric approach ensures that technology and processes align with the needs of members, driving sustainable growth. An advocate for continuous improvement, she thrives on collaboration and the exchange of ideas to elevate customer experiences across the organization.

Ccue`s contact details

mail

******@unitusccu.com

Colleagues

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David Fehrer

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Kevin Smith

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James Alexander

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Brian Devereux

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