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Celia Puff

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Celia Puff

Chairman of the Board of Directors | Business Process Outsourcing | Business Development Solutions | TeleDirect Call Centers

California, Sacramento, United States

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Celia Puff

Summary

Celia Puff is a seasoned business leader and the President and CEO of TeleDirect Communications, a prominent Business Process Outsourcer based in Sacramento, California. With a career spanning several decades, she has been instrumental in transforming customer experience through innovative technology and strategic leadership. Celia's visionary approach has positioned TeleDirect as a key player in the international BPO market, particularly for companies entering the U.S. She is known for her deep understanding of business processes, customer satisfaction, and operational excellence. As an active member of the Board of Directors since 1986, her insights have been crucial in guiding the company's growth and adaptation to market trends. Celia is passionate about fostering a win-win environment for both clients and employees, ensuring that every interaction is focused on delivering quality results. Her commitment to excellence is reflected in the company's mission to perfect 'The Moment of Truth' in customer service interactions.

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Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Celia Puff

Work Experience

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Chief Executive Officer (CEO), President, Board of Directors | Business Process Outsourcing at

TeleDirect Call Centers

April 2014 - Present

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Frequently Asked Questions about Celia Puff

What is Celia Puff email address?

Celia Puff's primary email address is **********@teledirect.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Celia Puff work for?

Celia Puff is a Chairman of the Board of Directors | Business Process Outsourcing | Business Development Solutions at TeleDirect Call Centers.

How can I directly contact Celia Puff?

To contact Celia Puff directly, you can use the email address **********@teledirect.com. Complete contact information is available upon registration with Muraena.

Who is Celia Puff?

Celia Puff is a seasoned business leader and the President and CEO of TeleDirect Communications, a prominent Business Process Outsourcer based in Sacramento, California. With a career spanning several decades, she has been instrumental in transforming customer experience through innovative technology and strategic leadership. Celia's visionary approach has positioned TeleDirect as a key player in the international BPO market, particularly for companies entering the U.S. She is known for her deep understanding of business processes, customer satisfaction, and operational excellence. As an active member of the Board of Directors since 1986, her insights have been crucial in guiding the company's growth and adaptation to market trends. Celia is passionate about fostering a win-win environment for both clients and employees, ensuring that every interaction is focused on delivering quality results. Her commitment to excellence is reflected in the company's mission to perfect 'The Moment of Truth' in customer service interactions.

Celia`s contact details

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**********@teledirect.com

Colleagues

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Sandra Coggeshall

Customer Service Representative

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Smitha Baliga

Chief Executive Officer

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A James Puff

Founder, President & CEO

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