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Charlon Mcintosh

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Charlon Mcintosh

Executive Vice President- Chief Customer Operations Officer | Frontier Broadband

United States

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Charlon Mcintosh

Summary

Charlon Mcintosh is a seasoned executive with extensive experience in customer operations and management, currently serving as the Chief Customer Operations Officer at Frontier Communications. With a strong background in both the telecommunications and insurance industries, Charlon excels in driving operational excellence and fostering collaborative team environments. He holds an MBA in Finance from NYU Stern, which complements his rich expertise in finance, change management, and customer experience. Charlon is known for his strategic vision and ability to navigate complex organizational challenges, leveraging his analytical and interpersonal skills to achieve superior performance results. His career reflects a commitment to enhancing customer satisfaction and retention in high-stakes environments. Outside of work, he is passionate about leadership development and mentoring emerging professionals in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Charlon Mcintosh

Work Experience

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Executive Vice President- Chief Customer Operations Officer at

Frontier Broadband

October 2021 - Present

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Senior Vice President- Business Operations and Service at

Humana, Inc.

May 2021 - September 2021

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VP- Head of Customer Experience at

Humana, Inc.

December 2017 - February 2021

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Group Vice President Customer Care at

CHARTER COMMUNICATIONS

September 2016 - July 2017

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Group Vice President Business Services Customer Care at

Spectrum

August 2011 - August 2016

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Vice President, Customer Care at

Comcast

November 2008 - August 2011

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Senior Director, Customer Care at

Comcast

August 2005 - November 2008

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Finance Manager at

Comcast

January 2002 - January 2005

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Charlon Mcintosh

Education

New York University Stern School of Business, Mba

University of California, Berkeley, Bachelor Of Arts - Ba

Frequently Asked Questions about Charlon Mcintosh

What is Charlon Mcintosh email address?

Charlon Mcintosh's primary email address is *********@humana.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Charlon Mcintosh work for?

Charlon Mcintosh is a Executive Vice President- Chief Customer Operations Officer at Frontier Broadband, a company specializing in Communication services, nec.

Where Charlon Mcintosh graduated from?

Charlon Mcintosh holds a degree in Finance from New York University Stern School of Business.

How can I directly contact Charlon Mcintosh?

To contact Charlon Mcintosh directly, you can use the email address *********@humana.com. Complete contact information is available upon registration with Muraena.

Who is Charlon Mcintosh?

Charlon Mcintosh is a seasoned executive with extensive experience in customer operations and management, currently serving as the Chief Customer Operations Officer at Frontier Communications. With a strong background in both the telecommunications and insurance industries, Charlon excels in driving operational excellence and fostering collaborative team environments. He holds an MBA in Finance from NYU Stern, which complements his rich expertise in finance, change management, and customer experience. Charlon is known for his strategic vision and ability to navigate complex organizational challenges, leveraging his analytical and interpersonal skills to achieve superior performance results. His career reflects a commitment to enhancing customer satisfaction and retention in high-stakes environments. Outside of work, he is passionate about leadership development and mentoring emerging professionals in the industry.

Charlon`s contact details

mail

*********@humana.com

***************@frontier.com

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