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Charlon Mcintosh
Charlon Mcintosh
Executive Vice President- Chief Customer Operations Officer | Frontier Broadband
United States
Charlon Mcintosh
Summary
Charlon Mcintosh is a seasoned executive with extensive experience in customer operations and management, currently serving as the Chief Customer Operations Officer at Frontier Communications. With a strong background in both the telecommunications and insurance industries, Charlon excels in driving operational excellence and fostering collaborative team environments. He holds an MBA in Finance from NYU Stern, which complements his rich expertise in finance, change management, and customer experience. Charlon is known for his strategic vision and ability to navigate complex organizational challenges, leveraging his analytical and interpersonal skills to achieve superior performance results. His career reflects a commitment to enhancing customer satisfaction and retention in high-stakes environments. Outside of work, he is passionate about leadership development and mentoring emerging professionals in the industry.
Charlon Mcintosh
Work Experience
Executive Vice President- Chief Customer Operations Officer at
Frontier Broadband
October 2021 - Present
Senior Vice President- Business Operations and Service at
Humana, Inc.
May 2021 - September 2021
VP- Head of Customer Experience at
Humana, Inc.
December 2017 - February 2021
Group Vice President Customer Care at
CHARTER COMMUNICATIONS
September 2016 - July 2017
Group Vice President Business Services Customer Care at
Spectrum
August 2011 - August 2016
Vice President, Customer Care at
Comcast
November 2008 - August 2011
Senior Director, Customer Care at
Comcast
August 2005 - November 2008
Finance Manager at
Comcast
January 2002 - January 2005
Charlon Mcintosh
Education
New York University Stern School of Business, Mba
University of California, Berkeley, Bachelor Of Arts - Ba
Frequently Asked Questions about Charlon Mcintosh
What is Charlon Mcintosh email address?
Charlon Mcintosh's primary email address is *********@humana.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Charlon Mcintosh work for?
Charlon Mcintosh is a Executive Vice President- Chief Customer Operations Officer at Frontier Broadband, a company specializing in Communication services, nec.
Where Charlon Mcintosh graduated from?
Charlon Mcintosh holds a degree in Finance from New York University Stern School of Business.
How can I directly contact Charlon Mcintosh?
To contact Charlon Mcintosh directly, you can use the email address *********@humana.com. Complete contact information is available upon registration with Muraena.
Who is Charlon Mcintosh?
Charlon Mcintosh is a seasoned executive with extensive experience in customer operations and management, currently serving as the Chief Customer Operations Officer at Frontier Communications. With a strong background in both the telecommunications and insurance industries, Charlon excels in driving operational excellence and fostering collaborative team environments. He holds an MBA in Finance from NYU Stern, which complements his rich expertise in finance, change management, and customer experience. Charlon is known for his strategic vision and ability to navigate complex organizational challenges, leveraging his analytical and interpersonal skills to achieve superior performance results. His career reflects a commitment to enhancing customer satisfaction and retention in high-stakes environments. Outside of work, he is passionate about leadership development and mentoring emerging professionals in the industry.
Charlon`s contact details
*********@humana.com
***************@frontier.com
Colleagues
Vice President, MDU Sales and Strategy
Vice President, Transformation & Chief of Staff to CEO
Executive Vice President
Vice President, Tax
SVP, Associate General Counsel and Corporate Secretary
Advisory Board Member
Group Vice President, Taxes
Chief Accounting Officer and Corporate Controller
Senior Vice President Operations
Corporate Vice President, Alternate Channels