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Charmaine Taylor
Charmaine Taylor
SVP, Loyalty Marketing and Strategic Partnerships | Wyndham Hotels & Resorts
United States
Charmaine Taylor
Summary
Charmaine Taylor is a transformational leader with over 20 years of experience in the management, scientific, and technical consulting services industry. She has a strong focus on enhancing customer experience and operational excellence, successfully leading teams in both startup and established environments. Charmaine's impressive career trajectory includes senior leadership roles in renowned organizations such as Wyndham Hotels and Resorts and Deloitte Consulting. Her expertise spans a wide array of areas including business strategy, customer satisfaction, and strategic partnerships. Charmaine holds an MBA from Harvard Business School and a Bachelor's degree in Organizational Behavior from the University of Pennsylvania. Known for her innovative approach, she has effectively driven growth and process improvements across diverse sectors including hospitality and healthcare. Charmaine is also actively involved in board-level discussions, contributing to diversity and inclusion initiatives. Her passion for customer-centric solutions and operational efficiency sets her apart in her field.
Charmaine Taylor
Work Experience
SVP, Loyalty Marketing and Strategic Partnerships at
Wyndham Hotels & Resorts
November 2023 - Present
SVP, Head of Member Experience at
Calibrate
January 2022 - October 2023
SVP Service Partner Marketing & Experience at
Arise
January 2020 - January 2022
Vice President Operations at
IHG Hotels & Resorts
January 2018 - January 2020
Chief Experience Officer at
CarePoint Health System
January 2018 - January 2019
Executive Vice President of Customer Experience at
Envision by WorldStrides
January 2016 - January 2018
SVP Customer Experience at
CLEAR
January 2015 - January 2016
SVP Operations at
CLEAR
January 2014 - January 2015
VP Operations at
CLEAR
January 2013 - January 2014
General Manager, Sheraton Boston Hotel at
Starwood Hotels & Resorts Worldwide, Inc.
January 2012 - June 2013
GM, W Times Square at
Starwood Hotels & Resorts Worldwide, Inc.
January 2011 - January 2012
Director of Operations, W Union Square at
Starwood Hotels & Resorts Worldwide, Inc.
January 2010 - January 2012
Director of Rooms, Sheraton Boston Hotel at
Starwood Hotels & Resorts Worldwide, Inc.
January 2009 - January 2010
Chief of Staff, President North America Operations (Director, Operations & Owner Relations) at
Starwood Hotels & Resorts Worldwide, Inc.
January 2005 - January 2009
Senior Strategy Consultant at
Deloitte
January 2000 - January 2004
Charmaine Taylor
Education
January 2004 - January 2006
University of Pennsylvania, Bachelor's Degree
January 1996 - January 2000
Frequently Asked Questions about Charmaine Taylor
What company does Charmaine Taylor work for?
Charmaine Taylor is a SVP, Loyalty Marketing and Strategic Partnerships at Wyndham Hotels & Resorts, a company specializing in Hotels & motels.
Where Charmaine Taylor graduated from?
Charmaine Taylor holds a degree in General Management from Harvard Business School.
Who is Charmaine Taylor?
Charmaine Taylor is a transformational leader with over 20 years of experience in the management, scientific, and technical consulting services industry. She has a strong focus on enhancing customer experience and operational excellence, successfully leading teams in both startup and established environments. Charmaine's impressive career trajectory includes senior leadership roles in renowned organizations such as Wyndham Hotels and Resorts and Deloitte Consulting. Her expertise spans a wide array of areas including business strategy, customer satisfaction, and strategic partnerships. Charmaine holds an MBA from Harvard Business School and a Bachelor's degree in Organizational Behavior from the University of Pennsylvania. Known for her innovative approach, she has effectively driven growth and process improvements across diverse sectors including hospitality and healthcare. Charmaine is also actively involved in board-level discussions, contributing to diversity and inclusion initiatives. Her passion for customer-centric solutions and operational efficiency sets her apart in her field.
Charmaine`s contact details
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