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Chelo Colburn

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Chelo Colburn

Vice President of Product and Program Management | One Technologies

United States

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Chelo Colburn

Summary

Chelo Colburn is a seasoned leader in customer care with extensive experience in managing multi-channel call centers. Currently serving as Vice President of Customer Care at One Technologies, Chelo has a proven track record in enhancing customer engagement and satisfaction through strategic leadership and operational excellence. With a background in functions related to depository banking and social advocacy organizations, Chelo has honed skills in business relationship management, vendor management, and process improvement. His ability to design and implement effective customer retention strategies has contributed significantly to organizational success. Chelo's leadership style emphasizes team building and cross-functional collaboration, making him a valuable asset in any customer-centric environment. He is passionate about leveraging analytics to drive performance and improve customer experiences. Chelo's career reflects a commitment to excellence and continuous improvement in customer service operations.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Chelo Colburn

Work Experience

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Vice President of Product and Program Management at

One Technologies

February 2024 - Present

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Vice President of Customer Care at

One Technologies

March 2022 - Present

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Director Customer Care at

One Technologies

October 2008 - March 2022

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Director of Customer Care at

Friedmans Jewelers

August 2006 - May 2008

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Relationship Services Coordinator at

Bread Financial

January 2000 - January 2006

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Call Center Supervisor at

Bread Financial

January 1995 - January 2000

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Frequently Asked Questions about Chelo Colburn

What is Chelo Colburn email address?

Chelo Colburn's primary email address is ********@onetechnologies.net. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Chelo Colburn work for?

Chelo Colburn is a Vice President of Product and Program Management at One Technologies, a company specializing in Communication services, nec.

How can I directly contact Chelo Colburn?

To contact Chelo Colburn directly, you can use the email address ********@onetechnologies.net. Complete contact information is available upon registration with Muraena.

Who is Chelo Colburn?

Chelo Colburn is a seasoned leader in customer care with extensive experience in managing multi-channel call centers. Currently serving as Vice President of Customer Care at One Technologies, Chelo has a proven track record in enhancing customer engagement and satisfaction through strategic leadership and operational excellence. With a background in functions related to depository banking and social advocacy organizations, Chelo has honed skills in business relationship management, vendor management, and process improvement. His ability to design and implement effective customer retention strategies has contributed significantly to organizational success. Chelo's leadership style emphasizes team building and cross-functional collaboration, making him a valuable asset in any customer-centric environment. He is passionate about leveraging analytics to drive performance and improve customer experiences. Chelo's career reflects a commitment to excellence and continuous improvement in customer service operations.

Chelo`s contact details

mail

********@onetechnologies.net

Colleagues

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Senior Vice President, General Counsel

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Greg Collett

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Roger Chang

Co-Founder

Nezar Gharbia

VP of engineering

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Jonathan Burr

Chief Technology Officer

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Clay Myers

EVP and Chief Financial Officer

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Heidi Chen

Chief Of Staff

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Brian Sullivan

VP of Marketing

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Carlos Medina

Chief Operating Officer

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Matt Watson

VP, Corporate Insights

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