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Chelten Smith

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Chelten Smith

Vice President | Customer Support Services | GAF

Sparta Township, New Jersey, United States

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Chelten Smith

Summary

Chelten Smith is a seasoned executive with over three decades of experience in the building materials industry, specifically within the roofing and siding sector. As the Chief Customer Experience Officer at Gaf, he has successfully transformed customer-facing organizations to exceed service and profitability targets. Known for his turnaround leadership, he combines strategic insights with a strong focus on team performance and operational excellence. Chelten's expertise spans various key areas including account management, business process improvement, and customer experience. His leadership style emphasizes effective communication and collaboration, fostering high-performing teams that consistently deliver exceptional results. He has been recognized with several awards including the President's Club Award and the Extra Mile Award, underscoring his commitment to excellence. Chelten holds a Bachelor of Science in Marketing from Penn State University, which complements his extensive professional background. His innovative approach has positioned Gaf as an industry leader in customer service and operational efficiency.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Chelten Smith

Work Experience

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Vice President | Customer Support Services at

GAF

January 2009 - Present

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Executive Director | Revenue Management at

GAF

January 2008 - January 2009

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Executive Director | Customer Care | Warranty Services at

GAF

January 2006 - January 2008

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Director | Customer Service at

Gaf

January 2005 - January 2006

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Business Director at

Gaf

January 2003 - January 2005

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Business Manager at

GAF

January 1998 - January 2003

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Manager, Sales Aministration at

GAF

January 1992 - January 1998

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District Sales Manager at

GAF

January 1990 - January 1992

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Field Sales Manager at

GAF

January 1989 - January 1990

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Chelten Smith

Education

Penn State University, Bs | Bachelor Of Science

Frequently Asked Questions about Chelten Smith

What is Chelten Smith email address?

Chelten Smith's primary email address is ******@gaf.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Chelten Smith work for?

Chelten Smith is a Vice President | Customer Support Services at GAF, a company specializing in Roofing, siding, & sheetmetal work.

Where Chelten Smith graduated from?

Chelten Smith holds a degree in Marketing from Penn State University.

How can I directly contact Chelten Smith?

To contact Chelten Smith directly, you can use the email address ******@gaf.com. Complete contact information is available upon registration with Muraena.

Who is Chelten Smith?

Chelten Smith is a seasoned executive with over three decades of experience in the building materials industry, specifically within the roofing and siding sector. As the Chief Customer Experience Officer at Gaf, he has successfully transformed customer-facing organizations to exceed service and profitability targets. Known for his turnaround leadership, he combines strategic insights with a strong focus on team performance and operational excellence. Chelten's expertise spans various key areas including account management, business process improvement, and customer experience. His leadership style emphasizes effective communication and collaboration, fostering high-performing teams that consistently deliver exceptional results. He has been recognized with several awards including the President's Club Award and the Extra Mile Award, underscoring his commitment to excellence. Chelten holds a Bachelor of Science in Marketing from Penn State University, which complements his extensive professional background. His innovative approach has positioned Gaf as an industry leader in customer service and operational efficiency.

Chelten`s contact details

mail

******@gaf.com

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Keith Sanders

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Christopher Maitner

Executive Director of Technology Services

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