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Chris Webb

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Chris Webb

CXM Asia Pacific Chief Operating Officer | Merkle

Melbourne, Victoria, Australia

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Chris Webb

Summary

Chris Webb is an accomplished C-level executive with over 17 years of consulting experience across three continents, specializing in Agile methodologies and business transformation. Currently serving as the APAC COO at Merkle, he is known for his ability to build organizational agility through performance insights. His extensive background includes leadership roles in major firms such as Dentsu, ANZ, and PwC, where he has driven significant improvements in customer experience and operational efficiency. Chris's expertise spans a wide range of industries, having consulted for high-profile clients like Qantas and BHP Billiton. He holds a Master's degree in Information Technology and a Bachelor's in Science from prestigious Australian universities. Chris is also a thought leader in the Agile space, evidenced by his published works on navigating Agile frameworks and change management. His passion for innovation and continuous improvement positions him as a key player in shaping the future of business agility in the region.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Chris Webb

Work Experience

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CXM Asia Pacific Chief Operating Officer at

DENTSU INC.

January 2023 - Present

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Asia Pacific Chief Operating Officer at

Merkle

January 2023 - Present

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Head of Strategic Performance | AR&C at

ANZ

April 2020 - December 2022

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Director of Agile Advisory | Strategy | Innovation | Ways of Working at

PwC Australia

September 2016 - April 2020

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Director | Agile Strategy & Delivery at

Williams Family Enterprises LLC

July 2015 - August 2016

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Agile Community of Practice Leader at

Williams Family Enterprises LLC

October 2013 - August 2016

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Manager | Agile Advisory | Enterprise Information Management at

Williams Family Enterprises LLC

October 2013 - July 2015

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Senior Consultant at

Deloitte

September 2011 - July 2013

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Consultant at

Williams Family Enterprises LLC

October 2010 - October 2011

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Continuous Improvement Specialist (Senior Business Analyst) at

Telstra

December 2008 - October 2010

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Business Consultant at

Bearingpoint Norway AS

April 2007 - December 2008

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Technology Recruitment Consultant at

Michael Paige

October 2006 - April 2007

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Chris Webb

Education

Swinburne University of Technology, Masters Of Information Technology

January 2007 - January 2010

The University of Melbourne, Bachelor Of Science

January 2002 - January 2006

St Hilda's College, University of Melbourne

January 2002 - January 2003

Kurnai College, Vce

January 1999 - January 2002

Frequently Asked Questions about Chris Webb

What is Chris Webb email address?

Chris Webb's primary email address is *****@merkle.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Chris Webb work for?

Chris Webb is a CXM Asia Pacific Chief Operating Officer at Merkle, a company specializing in Business consulting, nec.

Where Chris Webb graduated from?

Chris Webb holds a degree in Business System Design And Management from Swinburne University of Technology.

How can I directly contact Chris Webb?

To contact Chris Webb directly, you can use the email address *****@merkle.com. Complete contact information is available upon registration with Muraena.

Who is Chris Webb?

Chris Webb is an accomplished C-level executive with over 17 years of consulting experience across three continents, specializing in Agile methodologies and business transformation. Currently serving as the APAC COO at Merkle, he is known for his ability to build organizational agility through performance insights. His extensive background includes leadership roles in major firms such as Dentsu, ANZ, and PwC, where he has driven significant improvements in customer experience and operational efficiency. Chris's expertise spans a wide range of industries, having consulted for high-profile clients like Qantas and BHP Billiton. He holds a Master's degree in Information Technology and a Bachelor's in Science from prestigious Australian universities. Chris is also a thought leader in the Agile space, evidenced by his published works on navigating Agile frameworks and change management. His passion for innovation and continuous improvement positions him as a key player in shaping the future of business agility in the region.

Chris`s contact details

mail

*****@merkle.com

*****@deloitte.com.au

Colleagues

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Sam Mcgrane

Vice President, Finance & Operations – Practice Area Business Partner Lead

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Sara Gill

VP Account Director

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Scott Reu

VP Senior Account Director

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Serge Del Grosso

SVP, Senior Client Partner

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Pallav Neeraj

Vice President, Client Partner

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Pamela Hamor

VP of Client Service

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Sharon Christie

VP, Client Partner

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Stephen Derbyshire

Chief Solutions Officer UK, Merkle and Dentsu CXM

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Swetal Shah

Vice President, Data Engineering Lead

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Paul Young

Client Partner, VP

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